Exam 8: Understanding Network Effects: Strategies for Competing in a Platform-Centric, Winner-Take-All World
Large firms often find new markets attractive, but might not have products ready for delivery. What strategy do such firms use to get potential adopters to delay their purchasing decisions?
A
What are "network effects"? Define the term and briefly explain the relevance they hold in an economic context.
Network effects are sometimes referred to as "Metcalfe's Law" or "network externalities." In this context, a network refers to a common user base that is able to communicate and share with one another. When network effects are present, the value of a product or service increases as the number of users grows. Network effects are the most important reasons why users pick one product or service over another. They are among the most powerful strategic resources that can be created by technology-based innovation. Many category-dominating organizations and technologies owe their success to network effects, including Microsoft, Apple, NASDAQ, eBay, Facebook, and Visa. Network effects are also behind the establishment of most standards, including Blu-ray DVD, Wi-fi, and Bluetooth.
Every product or service subject to network effects fosters some kind of exchange.
True
Almost all networks derive most of their value from a single class of users.
Staying power is important for consumers of technology products because investment over time usually greatly exceeds the initial price paid for a product or service
Customers who owned Nintendo's 8-bit video game console were unable to play the same games on the firm's new 16-bit Super Nintendo system. There was little incentive for existing Nintendo fans to stick with the firm. In this case, Nintendo's new offering suffered from a lack of:
Are the markets for mobile payments one-sided or two-sided? Describe why you chose your answer.
An instant-messaging standard is an example of a one-sided market.
A firm can spend no money and time, yet expect to enhance its offerings, by:
Uber and PayPal used similar strategies when trying to jumpstart network effects that were vital in creating their dominance. What did each do?
The natural state of a market where network effects are present is for there to be intense competition between several rivals that come to an equalibrium where their respective market shares are roughly identical.
In the absence of network effects, the value of a product or service increases as the number of users grows.
A market is said to be _____ if it derives most of its value from a single class of users.
_____ are products or services that add additional value to the primary product or service that makes up a network.
In a market influenced by network effects, the winning product or service is often determined by its technical superiority, with technically strong newcommers able to unseat the dominant incumbents.
A market dominated by a small number of powerful sellers is known as a(n) _____ .
If a firm's claim in the blue ocean is based on easily _____ resources (like technology features), then holding off rivals will be tougher.
A firm is said to have suffered from the _____ when it preannounces a forthcoming product or service, and experiences a sharp and detrimental drop in sales of current offerings as users wait for the new item.
Worldwide auction leader eBay started operations in Japan just five months after Yahoo! launched its Japanese auction service. But eBay was never able to mount a credible threat and ended up pulling out of the market. This example shows that:
The higher the value of a user's overall investment, the more they are likely to consider the staying power of any offering before choosing to adopt it.
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