Question 1

Dashboards and scorecards are visual interfaces used to make a firm's information easier to review quickly.

Accepted Answer

A) True 
 B)False  True

Question 2

Which of the following is not an element of the business intelligence environment?

Accepted Answer

A)  User interface 
B)  Executive users 
C)  Platform 
D)  Business analytics toolset 
E)  Production reports 
A)  User interface 
B)  Executive users 
C)  Platform 
D)  Business analytics toolset 
E)  Production reports B

Question 3

Business intelligence and analytics are products defined by software vendors.

Accepted Answer

A) True 
 B)False  True

Question 4

Tools for the management, delivery, tracking, and assessment of various types of employee learning best describes:

Accepted Answer

A)  knowledge work systems. 
B)  employee relationship systems. 
C)  employee management systems. 
D)  learning management systems. 
E)  knowledge management systems. 
A)  knowledge work systems. 
B)  employee relationship systems. 
C)  employee management systems. 
D)  learning management systems. 
E)  knowledge management systems.

Question 5

Structured knowledge is explicit knowledge that exists in formal documents.

Accepted Answer

A) True 
 B)False

Question 6

The type of decision that can be made by following a definite procedure is called a(n) ________ decision.

Accepted Answer

A)  operational 
B)  unstructured 
C)  semistructured 
D)  procedural 
E)  structured 
A)  operational 
B)  unstructured 
C)  semistructured 
D)  procedural 
E)  structured

Question 7

Why are knowledge workers so important to an organization?

Accepted Answer

Knowledge workers help create new produc

Question 8

Web-based tools for videoconferencing and electronic meetings are the primary tools for GDSS.

Accepted Answer

A) True 
 B)False

Question 9

GDSS are designed to:

Accepted Answer

A)  allow meeting attendees to share their thoughts in real time with their peers. 
B)  manage knowledge using a global perspective. 
C)  enable collaboration among geographically dispersed participants. 
D)  enable executives to easily supervise senior management meetings. 
E)  implement structured methods for organizing and evaluating ideas. 
A)  allow meeting attendees to share their thoughts in real time with their peers. 
B)  manage knowledge using a global perspective. 
C)  enable collaboration among geographically dispersed participants. 
D)  enable executives to easily supervise senior management meetings. 
E)  implement structured methods for organizing and evaluating ideas.

Question 10

Which dimension of quality means that a decision faithfully reflects the concerns and interests of affected parties?

Accepted Answer

A)  Due process 
B)  Justice 
C)  Fairness 
D)  Coherence 
E)  Accuracy 
A)  Due process 
B)  Justice 
C)  Fairness 
D)  Coherence 
E)  Accuracy

Question 11

Describe the stages of organizational decision making.

Accepted Answer

There are four stages in decision making

Question 12

How is big data being utilized by local governments?

Accepted Answer

Big-data analytics are driving the movem

Question 13

Where there is no well-understood or agreed-on procedure for making a decision, it is said to be:

Accepted Answer

A)  undocumented. 
B)  unstructured. 
C)  documented. 
D)  semistructured. 
E)  low-level. 
A)  undocumented. 
B)  unstructured. 
C)  documented. 
D)  semistructured. 
E)  low-level.

Question 14

According to your reading of the text, Procter & Gamble's use of intelligent agent technology in its supply chain illustrates the use of information systems to implement which of the main generic business strategies?

Accepted Answer

A)  Product differentiation 
B)  Focus on market niche 
C)  Strengthen customer intimacy 
D)  Strengthen supplier intimacy 
E)  Low-cost leadership 
A)  Product differentiation 
B)  Focus on market niche 
C)  Strengthen customer intimacy 
D)  Strengthen supplier intimacy 
E)  Low-cost leadership

Question 15

A coherent decision is one that reflects reality.

Accepted Answer

A) True 
 B)False

Question 16

In high-velocity automated decision making, humans are eliminated from the decision chain.

Accepted Answer

A) True 
 B)False

Question 17

Knowledge can reside in email, voice mail, graphics, and unstructured documents as well as structured documents.

Accepted Answer

A) True 
 B)False

Question 18

A decision can be said to have improved if it can be made more quickly.

Accepted Answer

A) True 
 B)False

Question 19

Which is the second step in Simon's four different stages of decision making?

Accepted Answer

A)  Identification 
B)  Implementation 
C)  Design 
D)  Choice 
E)  Intelligence 
A)  Identification 
B)  Implementation 
C)  Design 
D)  Choice 
E)  Intelligence

Question 20

Deciding whether to introduce a new product line is an example of a(n):

Accepted Answer

A)  semistructured decision. 
B)  procedural decision. 
C)  nonprocedural decision. 
D)  operational decision. 
E)  unstructured decision. 
A)  semistructured decision. 
B)  procedural decision. 
C)  nonprocedural decision. 
D)  operational decision. 
E)  unstructured decision.

Dashboards and scorecards are visual interfaces used to make a firm's information easier to review quickly.

Which of the following is not an element of the business intelligence environment?

Business intelligence and analytics are products defined by software vendors.

Tools for the management, delivery, tracking, and assessment of various types of employee learning best describes:

Structured knowledge is explicit knowledge that exists in formal documents.

The type of decision that can be made by following a definite procedure is called a(n) ________ decision.

Why are knowledge workers so important to an organization?

Web-based tools for videoconferencing and electronic meetings are the primary tools for GDSS.

GDSS are designed to:

Which dimension of quality means that a decision faithfully reflects the concerns and interests of affected parties?

Describe the stages of organizational decision making.

How is big data being utilized by local governments?

Where there is no well-understood or agreed-on procedure for making a decision, it is said to be:

According to your reading of the text, Procter & Gamble's use of intelligent agent technology in its supply chain illustrates the use of information systems to implement which of the main generic business strategies?

A coherent decision is one that reflects reality.

In high-velocity automated decision making, humans are eliminated from the decision chain.

Knowledge can reside in email, voice mail, graphics, and unstructured documents as well as structured documents.

A decision can be said to have improved if it can be made more quickly.

Which is the second step in Simon's four different stages of decision making?

Deciding whether to introduce a new product line is an example of a(n):

Business Information Systems in Your Career

Global E-Business and Collaboration

Achieving Competitive Advantage With Information Systems

Ethical and Social Issues in Information Systems

It Infrastructure: Hardware and Software

Foundations of Business Intelligence: Databases and

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy:

E-Commerce: Digital Markets, Digital Goods

Building Information Systems and Managing Projects

Filters

Exam 11: Improving Decision Making and Managing Knowledge

Dashboards and scorecards are visual interfaces used to make a firm's information easier to review quickly.

Which of the following is not an element of the business intelligence environment?

Business intelligence and analytics are products defined by software vendors.

Tools for the management, delivery, tracking, and assessment of various types of employee learning best describes:

Structured knowledge is explicit knowledge that exists in formal documents.

The type of decision that can be made by following a definite procedure is called a(n) ________ decision.

Why are knowledge workers so important to an organization?

Web-based tools for videoconferencing and electronic meetings are the primary tools for GDSS.

GDSS are designed to:

Which dimension of quality means that a decision faithfully reflects the concerns and interests of affected parties?

Describe the stages of organizational decision making.

How is big data being utilized by local governments?

Where there is no well-understood or agreed-on procedure for making a decision, it is said to be:

According to your reading of the text, Procter & Gamble's use of intelligent agent technology in its supply chain illustrates the use of information systems to implement which of the main generic business strategies?

A coherent decision is one that reflects reality.

In high-velocity automated decision making, humans are eliminated from the decision chain.

Knowledge can reside in email, voice mail, graphics, and unstructured documents as well as structured documents.

A decision can be said to have improved if it can be made more quickly.

Which is the second step in Simon's four different stages of decision making?

Deciding whether to introduce a new product line is an example of a(n):

Business Information Systems in Your Career

Global E-Business and Collaboration

Achieving Competitive Advantage With Information Systems

Ethical and Social Issues in Information Systems

It Infrastructure: Hardware and Software

Foundations of Business Intelligence: Databases and

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy:

E-Commerce: Digital Markets, Digital Goods

Building Information Systems and Managing Projects

Filters