Exam 11: Improving Decision Making and Managing Knowledge
Exam 1: Business Information Systems in Your Career100 Questions
Exam 2: Global E-Business and Collaboration100 Questions
Exam 3: Achieving Competitive Advantage With Information Systems100 Questions
Exam 4: Ethical and Social Issues in Information Systems100 Questions
Exam 5: It Infrastructure: Hardware and Software100 Questions
Exam 6: Foundations of Business Intelligence: Databases and100 Questions
Exam 7: Telecommunications, the Internet, and Wireless Technology100 Questions
Exam 8: Securing Information Systems100 Questions
Exam 9: Achieving Operational Excellence and Customer Intimacy:100 Questions
Exam 10: E-Commerce: Digital Markets, Digital Goods100 Questions
Exam 11: Improving Decision Making and Managing Knowledge100 Questions
Exam 12: Building Information Systems and Managing Projects100 Questions
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Why does improving a small, routine decision have business value for a company?
(Multiple Choice)
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You are a city transportation planner and are interested in improving the city's bus service. What types of analytic tools might help you do this, and how would you use them?
(Essay)
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You are developing a customer recommendation system for a department store's e-commerce site. Which of the following tools will provide the most accurate recommendations?
(Multiple Choice)
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A(n) ________ is a free, online course made available via the web to very large numbers of participants.
(Multiple Choice)
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You are the CEO of a national shoe store and want to add three new stores. Which of the following tools will best help you find the most potentially profitable new locations?
(Multiple Choice)
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To automate routine tasks to help firms search for and filter information for use in electronic commerce and supply chain management, a firm would most likely use:
(Multiple Choice)
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Which of the following is a key problem in managing knowledge?
(Multiple Choice)
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Which of the following would not be classified as a knowledge work system?
(Multiple Choice)
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What is the difference between a neural network, fuzzy logic, and genetic algorithms? Which would be of most use to an organization of astronomers analyzing gamma ray emissions reaching Earth?
(Essay)
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Neural network applications in medicine, science, and business address problems in all of the following except:
(Multiple Choice)
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You are answering phones for a local utilities provider and are speaking with an extremely angry customer. Because your company manual advises employees to transfer hostile calls to a superior, you do this. What quality dimension of decisions does your action reflect?
(Multiple Choice)
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Unlike genetic algorithms, neural networks are not suited to finding patterns and relationships in massive amounts of data.
(True/False)
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A(n) ________ capability allows users to view more detailed views of data.
(Multiple Choice)
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Which of the following types of business intelligence users is considered a power user?
(Multiple Choice)
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