Exam 11: Improving Decision Making and Managing Knowledge

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Genetic algorithms:

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Why does improving a small, routine decision have business value for a company?

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You are a city transportation planner and are interested in improving the city's bus service. What types of analytic tools might help you do this, and how would you use them?

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What is case-based reasoning and how does it work?

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You are developing a customer recommendation system for a department store's e-commerce site. Which of the following tools will provide the most accurate recommendations?

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Virtual reality systems:

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A(n) ________ is a free, online course made available via the web to very large numbers of participants.

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Parameterized reports are predefined production reports.

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You are the CEO of a national shoe store and want to add three new stores. Which of the following tools will best help you find the most potentially profitable new locations?

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To automate routine tasks to help firms search for and filter information for use in electronic commerce and supply chain management, a firm would most likely use:

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Fuzzy logic is a type of intelligent technique.

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Which of the following is a key problem in managing knowledge?

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Which of the following would not be classified as a knowledge work system?

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What is the difference between a neural network, fuzzy logic, and genetic algorithms? Which would be of most use to an organization of astronomers analyzing gamma ray emissions reaching Earth?

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Neural network applications in medicine, science, and business address problems in all of the following except:

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You are answering phones for a local utilities provider and are speaking with an extremely angry customer. Because your company manual advises employees to transfer hostile calls to a superior, you do this. What quality dimension of decisions does your action reflect?

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What is a GIS and what is it used for?

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Unlike genetic algorithms, neural networks are not suited to finding patterns and relationships in massive amounts of data.

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A(n) ________ capability allows users to view more detailed views of data.

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Which of the following types of business intelligence users is considered a power user?

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