Exam 8: Performance Management

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In performance management,measuring the process of achieving present goals is referred to as

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The ideal performance management system provides incentives for employees to concentrate on improving things that contribute the most to value creation.

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Describe the elements and characteristics of an effective performance appraisal system.

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Simply because a performance standard is not fully under an employee's direct control does not mean that the standard is lacking in validity.

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A performance review session where a supervisor allows an employee to explain reasons,excuses,and defensive feelings about performance is called the

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What types of rater biases may occur in a performance appraisal? What can be done to avoid or reduce them?

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Performance measures are the benchmarks against which performance is measured.

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When it has been proven that rater training was not provided for performance appraisals,judges have tended to rule in favour of the company.

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The basic premise of the management-by-objectives approach as a performance evaluation technique is that future performance goals are jointly discussed and agreed upon by each __________ and __________.

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A recent method of employee appraisal involving evaluations made by the employee as well as by his or her peers,supervisors,and subordinates is called the 360-degree performance appraisal.

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A poor performance appraisal system can cause

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The lowest degree of accuracy in performance evaluation comes from measures that are __________ and __________.

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The best way to describe an effective performance appraisal system is that it is a __________ process.

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The difference between an appraisal method and an appraisal system is that

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Performance appraisal is the process by which organizations evaluate employee job performance.

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Describe the different uses of performance appraisals.

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How do past-oriented and future-oriented appraisal methods compare?

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Another dimension of performance evaluation measures is whether they are objective or __________.

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__________________________ require raters to categorize employees into different classifications.

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What are your recommendations for conducting an evaluation interview?

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