Exam 8: Performance Management

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To be truly effective and challenging,performance standards should only partially relate to the desired results of any job.

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Performance appraisals are used for a variety of purposes within an organization.Describe how companies can best utilize the performance appraisal too.

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An acceptable performance appraisal system must identify and then properly measure __________________________ criteria.

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In performance appraisal systems,it is important for human resource managers to know that while valid criteria tend to be reliable,reliable criteria are not necessarily valid.

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Performance evaluation requires performance _____________ against which performance is measured and performance _______________ to evaluate the performance.

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The one thing performance appraisals cannot do regardless of how well they are designed,is avoid discrimination under employment equity.

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The ultimate measure of a human resource department's success is employee performance.

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Validity in performance appraisals means that the criteria for appraising are directly job-related.

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Job analysis has a direct impact on performance appraisal by

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To be of value a performance appraisal system must be

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The biggest problem with subjective performance evaluations is the opportunity for bias.

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Performance management (performance appraisal)serves a number of uses including all of the following except

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A good performance appraisal system can serve as a quality control check on

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Comparative evaluation methods differ from non-comparative methods in that

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The leniency and strictness biases occur when raters are either consistently too easy or too harsh in evaluating performance.

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Discuss the advantages and disadvantages of using a 360-degree performance appraisal.

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Key elements of a performance appraisal system include both performance measures and performance-related criteria.

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Performance management includes all of the following except:

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Benchmarks against which performance is measured are called ___________________.

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The recency effect is not a performance evaluation bias that occurs in employee performance appraisals.

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