Exam 8: Performance Management

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When raters tend to evaluate employees more easily or more harshly than the employees deserve,the raters are displaying one or another of two possible biases: the __________ bias or the __________ bias.

(Short Answer)
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A performance management system attempts to achieve the following objectives:

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Many human resource specialists set performance standards arbitrarily in order that employees cannot take advantage of them to artificially improve their performance evaluations.

(True/False)
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The key elements in a performance appraisal system include all the following except

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Rater guidelines for effective performance evaluation interviews include all the following except

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The management-by-objectives performance evaluation approach is based upon the premise that

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Indirect observation of performance usually evaluates substitutes for actual performance;these substitutes are called

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To be effective performance appraisals should

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Performance measures are

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The halo effect as a rater bias,is most severe when

(Multiple Choice)
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In many cases a major problem with performance appraisal methods is

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A performance appraisal,by providing feedback to the organization,is a strategic management tool.Please discuss the implications.

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Behaviourally anchored rating scales and critical incident methods are both future-oriented performance evaluation approaches.

(True/False)
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A performance appraisal is a legal document.Please comment.

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Performance appraisals can be used for all the following except

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One dimension of performance measures is whether they are objective or subjective.

(True/False)
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Performance measures are the ratings used to evaluate performance in a job.

(True/False)
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For an appraisal to create an accurate picture of an employee's job performance it should be _____________________,practical,have standards,and use reliable measures.

(Short Answer)
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The performance appraisal process provides insight into the effectiveness of the _________________________ function.

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Past-oriented performance appraisal approaches can include all the following except

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