Exam 8: Performance Management
Exam 1: Strategic Importance of Human Resource Management155 Questions
Exam 2: Job Analysis and Design158 Questions
Exam 3: Human Resource Planning196 Questions
Exam 14: International Human Resource Management167 Questions
Exam 4: Meeting Legal Requirements234 Questions
Exam 5: Recruitment188 Questions
Exam 6: Selection189 Questions
Exam 7: Orientation, Training and Development and Career Planning219 Questions
Exam 8: Performance Management164 Questions
Exam 9: Compensation191 Questions
Exam 10: Employee Benefits and Services179 Questions
Exam 11: Managing Employee Relations185 Questions
Exam 12: Ensuring Health and Safety in the Workplace191 Questions
Exam 13: The Unionmanagement Framework199 Questions
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To be useful,an organization's performance appraisal must be effective and __________ by all employees.
(Short Answer)
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Effective performance appraisals can make up for poor staffing or job design procedures.
(True/False)
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Objective performance measures are usually less reliable than subjective ones because of the risk of rater biases.
(True/False)
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The __________________ happens when a supervisor's personal opinion of an employee sways the supervisor's measurement of the employee's performance.
(Short Answer)
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If performance appraisals are done by the human resource department they are referred to as appraisal methods,whereas if they are done by managers they are called appraisal systems.
(True/False)
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Comparative performance evaluation methods include the ranking method and forced distributions.
(True/False)
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Non-comparative performance evaluation methods can include
(Multiple Choice)
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One of the objectives of a performance management system is to include measures of employee satisfaction,motivation,and customer service.
(True/False)
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One past-oriented evaluation method that is particularly useful in giving employees job-related feedback on both positive and negative behaviours is the _____________________ method.
(Short Answer)
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Indirect observations of an employee performance are often less accurate because they evaluate _________ for actual performance.
(Short Answer)
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Comparative evaluation methods for performance appraisals can include
(Multiple Choice)
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The highest degree of accuracy in performance evaluation comes from measures that are objective and __________.
(Short Answer)
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A recent popular method for evaluating an employee's performance involves using all possible sources for information on the employee's performance.This method is referred to as
(Multiple Choice)
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One employee evaluation method that attempts to appraise future potential by using multiple types of evaluation and multiple raters is
(Multiple Choice)
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Performance appraisals that carry no real __________ with them tend to lose effectiveness very quickly.
(Short Answer)
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Sound performance management programs make a clear connection between employee goals and compensation objectives.
(True/False)
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Performance standards are the benchmarks against which performance is measured.
(True/False)
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The lowest degree of accuracy in performance evaluation comes from measures that are __________ and indirect.
(Short Answer)
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In performance management,achievable and realistic targets to which outcomes can be compared are referred to as
(Multiple Choice)
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