Question 1

As team members make plans,coordinate,communicate and assist one another in the efforts regarding how to accomplish a project,they are forming a:

Accepted Answer

A) taskwork network. 
B) perceived network. 
C) teamwork network. 
D) faultline. 
A) taskwork network. 
B) perceived network. 
C) teamwork network. 
D) faultline.

Question 2

One advantage of a clique network is ________; one advantage of a boundary-spanning network is ________.

Accepted Answer

A) power; conflict management 
B) conflict management; power 
C) high cohesion; greater innovation and diversity 
D) greater innovation and diversity; high cohesion 
A) power; conflict management 
B) conflict management; power 
C) high cohesion; greater innovation and diversity 
D) greater innovation and diversity; high cohesion

Question 3

Although both friendship and advice ties are severely decimated in the aftermath of a layoff,friendship networks regenerate more quickly than advice networks.

Accepted Answer

A) True 
 B)False

Question 4

Regarding Exhibit 11-4 in the text and team effectiveness and organization-focused behavior,what type of boundary-management behavior is best categorized under the skill of "relating"?

Accepted Answer

A) Obtaining external support 
B) Influencing the team 
C) Diagnosing member behavior 
D) Being socially and politically aware 
A) Obtaining external support 
B) Influencing the team 
C) Diagnosing member behavior 
D) Being socially and politically aware

Question 5

In an ideal organizational environment,there would be clear and consistent knowledge sharing among the different functional and geographic team units.Knowledge sharing does not occur as frequently as it should,but two factors: ________ and ________,have been found to consistently encourage knowledge sharing amongst team units.

Accepted Answer

A) learning new skills; building team pride 
B) increased sense of purpose; showing off competence of team 
C) giving team increased choice as to how to do their work; meaningful projects 
D) building social capital; extrinsic incentives 
A) learning new skills; building team pride 
B) increased sense of purpose; showing off competence of team 
C) giving team increased choice as to how to do their work; meaningful projects 
D) building social capital; extrinsic incentives

Question 6

According to research,there are two explanations for outsider bias in knowledge valuation.The first involves organizational incentives that reward managers when they learn from outsiders; the second best explanation is:

Accepted Answer

A) internal knowledge is more readily available and subject to greater scrutiny,whereas "scarce" external knowledge is unique. 
B) managers see internal ideas as developmentally finished and irrelevant to their project at hand. 
C) managers feel that by using internal resource information they would be giving someone else a chance at getting credit or a reward for a good idea. 
D) organizational red tape that slows access to internal knowledge makes managers more interested in researching external knowledge resources. 
A) internal knowledge is more readily available and subject to greater scrutiny,whereas "scarce" external knowledge is unique. 
B) managers see internal ideas as developmentally finished and irrelevant to their project at hand. 
C) managers feel that by using internal resource information they would be giving someone else a chance at getting credit or a reward for a good idea. 
D) organizational red tape that slows access to internal knowledge makes managers more interested in researching external knowledge resources.

Question 7

Managers and team members can increase their social capital by doing all of the following EXCEPT:

Accepted Answer

A) determining the brokers in their networks. 
B) identifying structural holes in their organization. 
C) diversifying their networks. 
D) reducing the size of their networks. 
A) determining the brokers in their networks. 
B) identifying structural holes in their organization. 
C) diversifying their networks. 
D) reducing the size of their networks.

Question 8

People often hesitate to embrace the knowledge of network "insiders" because they fear that they will lose personal status if they use that knowledge.

Accepted Answer

A) True 
 B)False

Question 9

Managers at Xerox displayed very little interest in a new Internet technology that internal scientists at Xerox's PARC division had developed.However,several years later,when an external company developed a similar technology,Xerox,which was considering acquiring the company,responded favorably to the technology idea.This situation is an example of managers prioritizing a(n):

Accepted Answer

A) not-invented-here syndrome. 
B) insider knowledge valuation. 
C) outsider knowledge valuation. 
D) cognitive stimulation. 
A) not-invented-here syndrome. 
B) insider knowledge valuation. 
C) outsider knowledge valuation. 
D) cognitive stimulation.

Question 10

Managers with more social capital get higher returns on their human capital because they are in a position to identify and develop more rewarding opportunities.

Accepted Answer

A) True 
 B)False

Question 11

In regard to common roles in workgroups,the person who provides meanings about what the team is doing,how successful it is to people outside of the team,and the interpretation of what the team is perceived to be doing is best termed a(n):

Accepted Answer

A) advisor. 
B) gatekeeper. 
C) interpreter. 
D) lobbyist. 
A) advisor. 
B) gatekeeper. 
C) interpreter. 
D) lobbyist.

Question 12

In groups such as cross-functional teams,the key challenge for teams whose members have unique knowledge and expertise is:

Accepted Answer

A) minimizing costs for the continuing education of its members. 
B) how to integrate the diverse knowledge of the team members so that it is meaningful to the team's purpose. 
C) minimizing conflicts. 
D) keeping team members engaged in the project. 
A) minimizing costs for the continuing education of its members. 
B) how to integrate the diverse knowledge of the team members so that it is meaningful to the team's purpose. 
C) minimizing conflicts. 
D) keeping team members engaged in the project.

As team members make plans,coordinate,communicate and assist one another in the efforts regarding how to accomplish a project,they are forming a:

One advantage of a clique network is ; one advantage of a boundary-spanning network is .

Although both friendship and advice ties are severely decimated in the aftermath of a layoff,friendship networks regenerate more quickly than advice networks.

Regarding Exhibit 11-4 in the text and team effectiveness and organization-focused behavior,what type of boundary-management behavior is best categorized under the skill of "relating"?

According to research,there are two explanations for outsider bias in knowledge valuation.The first involves organizational incentives that reward managers when they learn from outsiders; the second best explanation is:

Managers and team members can increase their social capital by doing all of the following EXCEPT:

People often hesitate to embrace the knowledge of network "insiders" because they fear that they will lose personal status if they use that knowledge.

Managers with more social capital get higher returns on their human capital because they are in a position to identify and develop more rewarding opportunities.

In regard to common roles in workgroups,the person who provides meanings about what the team is doing,how successful it is to people outside of the team,and the interpretation of what the team is perceived to be doing is best termed a(n):

In groups such as cross-functional teams,the key challenge for teams whose members have unique knowledge and expertise is:

Making the Team: a Guide for Managers

Designing the Team

Leading Teams

Team Cohesion and Trust

Performance and Productivity

Team Communication and Collective Intelligence

Team Decision Making: Pitfalls and Solutions

Managing Team Conflict

Creativity and Innovation in Teams

Subgroups and Multi-Teams

Virtual Teamwork

Multicultural Teams

Filters

Exam 11: Team Networking and Social Capital

As team members make plans,coordinate,communicate and assist one another in the efforts regarding how to accomplish a project,they are forming a:

One advantage of a clique network is ________; one advantage of a boundary-spanning network is ________.

Although both friendship and advice ties are severely decimated in the aftermath of a layoff,friendship networks regenerate more quickly than advice networks.

Regarding Exhibit 11-4 in the text and team effectiveness and organization-focused behavior,what type of boundary-management behavior is best categorized under the skill of "relating"?

According to research,there are two explanations for outsider bias in knowledge valuation.The first involves organizational incentives that reward managers when they learn from outsiders; the second best explanation is:

Managers and team members can increase their social capital by doing all of the following EXCEPT:

People often hesitate to embrace the knowledge of network "insiders" because they fear that they will lose personal status if they use that knowledge.

Managers with more social capital get higher returns on their human capital because they are in a position to identify and develop more rewarding opportunities.

In regard to common roles in workgroups,the person who provides meanings about what the team is doing,how successful it is to people outside of the team,and the interpretation of what the team is perceived to be doing is best termed a(n):

In groups such as cross-functional teams,the key challenge for teams whose members have unique knowledge and expertise is:

Making the Team: a Guide for Managers

Designing the Team

Leading Teams

Team Cohesion and Trust

Performance and Productivity

Team Communication and Collective Intelligence

Team Decision Making: Pitfalls and Solutions

Managing Team Conflict

Creativity and Innovation in Teams

Subgroups and Multi-Teams

Virtual Teamwork

Multicultural Teams

Filters

One advantage of a clique network is ; one advantage of a boundary-spanning network is .