Exam 11: Distribution Customer Service and Logistics

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Most physical distribution decisions involve trade-offs between costs, the customer service level, and sales.

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Considering weight, which one of the following transporting modes usually has the LOWEST cost?

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Just-in-time (JIT) delivery:

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Physical distribution customer service level means all of the following EXCEPT:

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Why would Coca-Cola want to encourage its customers to store product in their homes?

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Each of the following types of activities is likely to occur at a distribution center EXCEPT:

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Which of the following transportation modes is "best" at handling a variety of goods?

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A tire manufacturer currently produces tires in small quantities as they are ordered. The company learns that it can reduce costs significantly by producing one type of tire at a time in large quantities and storing its unsold tires for later sale. Should the company switch to large quantity production?

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Storing allows producers and intermediaries to keep stocks at convenient locations, ready to meet customers' needs.

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In countries where physical distribution systems are inefficient, consumers face shortages of the products they need.

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Storing of goods is necessary when

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A train carries truck trailers long distances. The trailers are then offloaded, attached to truck tractors, and the tractor-trailer combinations are driven to their final destination. This practice is known as:

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A "distribution center" is a special kind of public warehouse designed specifically for storing perishable products.

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Honda requires its brake suppliers to deliver parts to its production plants three hours before the parts are scheduled to be installed in a new car. This is an example of what logistics activity?

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For coordinating logistics activities among firms, which of the following statements is true?

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JIT shifts greater responsibility for physical distribution activities forward in the channel.

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When Sony manufactures and packages DVD players in Japan, stores them in large 8'x8'x20' "boxes," and then ships these boxes to Los Angeles by boat, this is an example of:

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Transport costs per pound for less-than-full carloads are less than for full loads.

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A _____ is the complete set of firms, facilities, and logistics activities that are involved in procuring materials, transforming them into intermediate or finished products, and distributing them to customers.

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Transportation helps to

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