Question 1

Which of the following statements about informative presentations is true?

Accepted Answer

A)  They are used only to present information to internal audiences. 
B)  Your needs and goals are the most important consideration. 
C)  You need to anticipate likely audience questions and plan answers. 
D)  They are typically delivered using a direct order. 
E)  Proposals and sales pitches are the main types of informative presentations. 
A)  They are used only to present information to internal audiences. 
B)  Your needs and goals are the most important consideration. 
C)  You need to anticipate likely audience questions and plan answers. 
D)  They are typically delivered using a direct order. 
E)  Proposals and sales pitches are the main types of informative presentations.

Question 2

Which of the following methods of presentation is the most difficult and usually results in the speaker becoming flustered if he or she misses out a word or two in the presentation?

Accepted Answer

A)  the extemporaneous method 
B)  the reading method 
C)  the impromptu method 
D)  the visual aid method 
E)  the memorizing method 
A)  the extemporaneous method 
B)  the reading method 
C)  the impromptu method 
D)  the visual aid method 
E)  the memorizing method

Question 3

Oliver plans to give an informative presentation on how a new state law will affect the way his company stores records. He knows that his listeners will quickly grow bored if he spends a lot of time discussing background information on the law. What should Oliver do?

Accepted Answer

A)  He should open with background information to get it out of the way. 
B)  He should organize his presentation chronologically. 
C)  He should use the direct structure for his presentation. 
D)  He should use cause-and-effect organization. 
E)  He should use the spatial pattern of organization. 
A)  He should open with background information to get it out of the way. 
B)  He should organize his presentation chronologically. 
C)  He should use the direct structure for his presentation. 
D)  He should use cause-and-effect organization. 
E)  He should use the spatial pattern of organization.

Question 4

Willa, a human resources manager, is giving a presentation about discrimination to the employees at her office. She has used presentation software to create slides with images, statistics, and some key points. When should she look at her slides?

Accepted Answer

A)  She should look at them only when she wants the audience to look at them. 
B)  She should look at them only when she is reading their contents aloud. 
C)  She should keep her eyes focused on them throughout the entire presentation. 
D)  She should avoid looking at them until her presentation is done. 
E)  She should look at them only during the pauses in her presentation. 
A)  She should look at them only when she wants the audience to look at them. 
B)  She should look at them only when she is reading their contents aloud. 
C)  She should keep her eyes focused on them throughout the entire presentation. 
D)  She should avoid looking at them until her presentation is done. 
E)  She should look at them only during the pauses in her presentation.

Question 5

An entertaining presentation will likely involve

Accepted Answer

A)  an intermission. 
B)  audience interaction throughout the speech. 
C)  a question-and-answer session following the introduction. 
D)  an uninterrupted speech by the speaker. 
E)  a predetermined subject. 
A)  an intermission. 
B)  audience interaction throughout the speech. 
C)  a question-and-answer session following the introduction. 
D)  an uninterrupted speech by the speaker. 
E)  a predetermined subject.

Question 6

Smiles, grimaces, and frowns should be avoided when making oral presentations.

Accepted Answer

A) True 
 B)False

Question 7

List at least four basic rules you should follow when using slides in a presentation.

Accepted Answer

When using slides in a presentation, it'

Question 8

Which of the following statements about audience interaction is true?

Accepted Answer

A)  It should always be saved for the question-and-answer session at the end of the presentation. 
B)  It is unnecessary to plan audience interaction because it will happen naturally. 
C)  You should always include some form of audience participation in your presentation. 
D)  Audience participation during webinars should be limited to listeners tweeting questions and responses. 
E)  If you are giving a training presentation, you may give listeners a moment to practice something on their own. 
A)  It should always be saved for the question-and-answer session at the end of the presentation. 
B)  It is unnecessary to plan audience interaction because it will happen naturally. 
C)  You should always include some form of audience participation in your presentation. 
D)  Audience participation during webinars should be limited to listeners tweeting questions and responses. 
E)  If you are giving a training presentation, you may give listeners a moment to practice something on their own.

Question 9

Which of the following best describes the appropriate use of presentation software?

Accepted Answer

A)  putting a lot of information on each slide 
B)  using different fonts for the slide titles 
C)  using bright color combinations 
D)  limiting your use of animation 
E)  using a variety of formats for your slides 
A)  putting a lot of information on each slide 
B)  using different fonts for the slide titles 
C)  using bright color combinations 
D)  limiting your use of animation 
E)  using a variety of formats for your slides

Question 10

Audiences typically expect persuasive presentations to

Accepted Answer

A)  be dull and boring. 
B)  use basic PowerPoint slides with bullet points. 
C)  have an interesting opening and a high level of enthusiasm from the speaker. 
D)  be delivered using a rapid pace and very loud volume. 
E)  focus primarily on entertaining them and rewarding their attention. 
A)  be dull and boring. 
B)  use basic PowerPoint slides with bullet points. 
C)  have an interesting opening and a high level of enthusiasm from the speaker. 
D)  be delivered using a rapid pace and very loud volume. 
E)  focus primarily on entertaining them and rewarding their attention.

Question 11

When discussing a visual, you should not refer to it with physical action and words.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following is the first step in delivering a webinar?

Accepted Answer

A)  sending announcements of the presentation to the target audience 
B)  hiring an assistant to help during the presentation 
C)  choosing a user-friendly technology that supports the webinar 
D)  creating something for those participants who arrive early to view before the webinar begins 
E)  choosing an appropriate medium for answering the audience's questions 
A)  sending announcements of the presentation to the target audience 
B)  hiring an assistant to help during the presentation 
C)  choosing a user-friendly technology that supports the webinar 
D)  creating something for those participants who arrive early to view before the webinar begins 
E)  choosing an appropriate medium for answering the audience's questions

Question 13

Which of the following statements about rehearsing for a collaborative presentation is true?

Accepted Answer

A)  Individual members should always rehearse alone. 
B)  The entire group should practice the entire presentation several times. 
C)  Only the transitions need to be practiced with the entire group. 
D)  It is best to avoid seeking critiques from people outside the group. 
E)  Only the introduction and conclusion need to be practiced as a group. 
A)  Individual members should always rehearse alone. 
B)  The entire group should practice the entire presentation several times. 
C)  Only the transitions need to be practiced with the entire group. 
D)  It is best to avoid seeking critiques from people outside the group. 
E)  Only the introduction and conclusion need to be practiced as a group.

Question 14

Vocal emphasis involves varying which three elements?

Accepted Answer

A)  presentation pace, vocal pitch, and vocal volume 
B)  voice quality, accent, and presentation pace 
C)  pronunciation, sentence length, and vocal pitch 
D)  voice volume, accent, and voice quality 
E)  speaking rate, use of pauses, and vocal pitch 
A)  presentation pace, vocal pitch, and vocal volume 
B)  voice quality, accent, and presentation pace 
C)  pronunciation, sentence length, and vocal pitch 
D)  voice volume, accent, and voice quality 
E)  speaking rate, use of pauses, and vocal pitch

Question 15

Adedayo is giving a presentation on ways to improve communication between teams. He asks the audience to identify the best way to improve communication, but no one answers. What should Adedayo do?

Accepted Answer

A)  He should rephrase the question in a more provocative way. 
B)  He should answer the question himself and move on to his next point. 
C)  He should ignore the lack of response and move on to his next point. 
D)  He should ask a related question. 
E)  He should wait patiently until someone provides an answer. 
A)  He should rephrase the question in a more provocative way. 
B)  He should answer the question himself and move on to his next point. 
C)  He should ignore the lack of response and move on to his next point. 
D)  He should ask a related question. 
E)  He should wait patiently until someone provides an answer.

Question 16

A webcast is a web-based get-together where a small group interacts online instead of in a conference room.

Accepted Answer

A) True 
 B)False

Question 17

Rosa plans to give a presentation to her co-workers on how to use her company's new requisitions process, and she is using presentation software to create a visual aid. Each slide uses 30-point headings, no more than six bullet points, and black text on a white background with large, dark red and blue paint splashes. She is careful to use animation only to transition to new major points, not subpoints. What has Rosa done wrong?

Accepted Answer

A)  Her slides are inconsistent. 
B)  Her slides contain too much information. 
C)  Her slides are too busy. 
D)  Her information is too small. 
E)  She is using too much animation. 
A)  Her slides are inconsistent. 
B)  Her slides contain too much information. 
C)  Her slides are too busy. 
D)  Her information is too small. 
E)  She is using too much animation.

Question 18

Briefly describe how you should respond if an audience member asks you a question you do not know the answer to.

Accepted Answer

If you are asked a question you don't kn

Question 19

When preparing yourself to speak, which of the following elements generates trust and conviction when combined with competence?

Accepted Answer

A)  confidence 
B)  glamor 
C)  sincerity 
D)  inflection 
E)  dominance 
A)  confidence 
B)  glamor 
C)  sincerity 
D)  inflection 
E)  dominance

Question 20

Hayao is speaking to investors about a project his team has been working on. The project has been going well, but whether it continues to receive funding depends in part on this presentation, so Hayao wants to form a real connection with his listeners to show them that he has genuine interest in them. He knows that one way to do this is to make good eye contact, but he finds that making eye contact with various members of the audience tends to make him lose his train of thought. What should Hayao do?

Accepted Answer

A)  He should pick one audience member to make eye contact with the whole time. 
B)  He should simply look at people's faces rather than into their eyes. 
C)  He should keep his eyes focused on his visuals. 
D)  He should keep his eyes focused on his notes. 
E)  He should focus his eyes on a point near the ceiling at the back of the room. 
A)  He should pick one audience member to make eye contact with the whole time. 
B)  He should simply look at people's faces rather than into their eyes. 
C)  He should keep his eyes focused on his visuals. 
D)  He should keep his eyes focused on his notes. 
E)  He should focus his eyes on a point near the ceiling at the back of the room.

Which of the following statements about informative presentations is true?

Which of the following methods of presentation is the most difficult and usually results in the speaker becoming flustered if he or she misses out a word or two in the presentation?

Oliver plans to give an informative presentation on how a new state law will affect the way his company stores records. He knows that his listeners will quickly grow bored if he spends a lot of time discussing background information on the law. What should Oliver do?

Willa, a human resources manager, is giving a presentation about discrimination to the employees at her office. She has used presentation software to create slides with images, statistics, and some key points. When should she look at her slides?

An entertaining presentation will likely involve

Smiles, grimaces, and frowns should be avoided when making oral presentations.

List at least four basic rules you should follow when using slides in a presentation.

Which of the following statements about audience interaction is true?

Which of the following best describes the appropriate use of presentation software?

Audiences typically expect persuasive presentations to

When discussing a visual, you should not refer to it with physical action and words.

Which of the following is the first step in delivering a webinar?

Which of the following statements about rehearsing for a collaborative presentation is true?

Vocal emphasis involves varying which three elements?

Adedayo is giving a presentation on ways to improve communication between teams. He asks the audience to identify the best way to improve communication, but no one answers. What should Adedayo do?

A webcast is a web-based get-together where a small group interacts online instead of in a conference room.

Briefly describe how you should respond if an audience member asks you a question you do not know the answer to.

When preparing yourself to speak, which of the following elements generates trust and conviction when combined with competence?

Communicating in the Workplace

Writing Effectively for Your Audience, Purpose, and Medium

Designing Documents With Visual Appeal

Communicating With Visuals

Crafting Effective Sentences and Paragraphs

Building Positive Relationships Through Communication

Communicating Across Cultures

Writing Good-News and Neutral Messages

Writing Bad-News Messages

Writing Persuasive Messages and Proposals

Researching Writing Reports

Creating the Right Type of Report

Putting Interpersonal Communication Skills to Work in Conversations and Meetings

Communicating in the Job Search

Filters

Exam 13: Delivering Business Presentations and Speeches

Which of the following statements about informative presentations is true?

Which of the following methods of presentation is the most difficult and usually results in the speaker becoming flustered if he or she misses out a word or two in the presentation?

Oliver plans to give an informative presentation on how a new state law will affect the way his company stores records. He knows that his listeners will quickly grow bored if he spends a lot of time discussing background information on the law. What should Oliver do?

Willa, a human resources manager, is giving a presentation about discrimination to the employees at her office. She has used presentation software to create slides with images, statistics, and some key points. When should she look at her slides?

An entertaining presentation will likely involve

Smiles, grimaces, and frowns should be avoided when making oral presentations.

List at least four basic rules you should follow when using slides in a presentation.

Which of the following statements about audience interaction is true?

Which of the following best describes the appropriate use of presentation software?

Audiences typically expect persuasive presentations to

When discussing a visual, you should not refer to it with physical action and words.

Which of the following is the first step in delivering a webinar?

Which of the following statements about rehearsing for a collaborative presentation is true?

Vocal emphasis involves varying which three elements?

Adedayo is giving a presentation on ways to improve communication between teams. He asks the audience to identify the best way to improve communication, but no one answers. What should Adedayo do?

A webcast is a web-based get-together where a small group interacts online instead of in a conference room.

Briefly describe how you should respond if an audience member asks you a question you do not know the answer to.

When preparing yourself to speak, which of the following elements generates trust and conviction when combined with competence?

Communicating in the Workplace

Writing Effectively for Your Audience, Purpose, and Medium

Designing Documents With Visual Appeal

Communicating With Visuals

Crafting Effective Sentences and Paragraphs

Building Positive Relationships Through Communication

Communicating Across Cultures

Writing Good-News and Neutral Messages

Writing Bad-News Messages

Writing Persuasive Messages and Proposals

Researching Writing Reports

Creating the Right Type of Report

Putting Interpersonal Communication Skills to Work in Conversations and Meetings

Communicating in the Job Search

Filters