Exam 8: Training and Developing Employees

With a lifelong learning account,employers and employees can contribute money that can be used by employees to attend school.

Employers will most likely use all of the following methods to identify training needs for new employees EXCEPT ________.

Which of the following terms refers to a section of an employer's Web site that provides employees with online access to job-related training courses?

Which of the following terms refers to a teaching method that uses special collaboration software to enable multiple remote learners to participate in live audio and visual discussions via a PC or laptop?

What is the primary purpose of implementing a cross training program at a firm?

Eric is in a group with five other management trainees at Coca-Cola.Eric's group is competing against other management trainees at the firm in a simulated marketplace.Each group must decide how much to spend on advertising and how many products to manufacture over the next three years.In which of the following activities is Eric most likely participating?

MTR Enterprises failed to provide adequate safety training to one of its employees.As a result,the employee harmed a customer.A court would most likely find MTR liable for ________.

Trainees should be provided adequate practice and be allowed to work at their own pace during a training session in order to ________.

Which organizational development application involves methods like performance appraisals,reward systems,and diversity programs?

In a brief essay,discuss the theory behind Kurt Lewin's model of change.According to Lewin,what is the process that should be followed to implement organizational change?

Mark Caffrey,vice president of sales at Samson Pharmaceuticals,manages a sales team of ten employees. Members of Mark's sales force vary in experience level.Four members of the sales team have worked at Samson for less than one year.The other six salespeople have been with Samson anywhere from three to seven years.Mark recently received the annual sales report and noticed that sales have been dropping steadily over the last year.Mark is considering the idea of providing training to his sales team as a way to boost sales. Which of the following most likely undermines the argument that the drop in Samson's sales can be solved through training?

All of the following topics are typically addressed during employee orientation EXCEPT ________.

When designing a training evaluation study,most firms prefer to use a time series design instead of a controlled experiment because the time series design correlates change to training while the controlled experiment cannot.

Rebekah was hired soon after graduation and assigned to complete a management trainee program.She will move to various jobs each month for a nine-month period of time.Her employer is utilizing the ________ form of training.

Which of the following would most likely occur during the fourth step of the ADDIE training process?

Attitude surveys,employee diaries,tests,and performance appraisals are tools for conducting a performance analysis.

Surveys have found that ________ has the greatest influence on organizational performance and employee productivity.

Which of the following occupations most likely does NOT use apprenticeship training to prepare new employees?

All of the following are characteristics of most interactive training programs,such as simulations,EXCEPT ________.

What is audiovisual-based training? Under what circumstances is audiovisual-based training especially effective?