Question 1

Which of the following is the primary advantage of lecturing as a method of training?

Accepted Answer

A)  motivational for employees 
B)  effective for informal learning 
C)  appropriate for large groups 
D)  requires limited preparation 
A)  motivational for employees 
B)  effective for informal learning 
C)  appropriate for large groups 
D)  requires limited preparation

Question 2

Evidence suggests that Web-based instruction is significantly more effective than classroom instruction for teaching information about how to perform a job-related task.

Accepted Answer

A) True 
 B)False

Question 3

American Airlines uses flight simulators to train pilots about airplane equipment and safety measures.This is an example of ________.

Accepted Answer

A)  on-the-job training 
B)  vestibule training 
C)  virtual reality training 
D)  programmed learning 
A)  on-the-job training 
B)  vestibule training 
C)  virtual reality training 
D)  programmed learning

Question 4

Performance analysis is a detailed study of a job to determine what specific skills the job requires.

Accepted Answer

A) True 
 B)False

Question 5

What is the second step in the ADDIE training process?

Accepted Answer

A)  developing training aids 
B)  defining the training objectives 
C)  designing the overall training program 
D)  designating employees who need training 
A)  developing training aids 
B)  defining the training objectives 
C)  designing the overall training program 
D)  designating employees who need training

Question 6

What is the difference between a task analysis and a performance analysis? What is the purpose of each in regards to training?

Accepted Answer

Task analysis is a detailed study of the

Question 7

Which of the following best describes the first step in a performance analysis?

Accepted Answer

A)  comparing a person's actual performance to the ideal performance 
B)  investigating employee-related customer complaints 
C)  evaluating supervisor performance reviews 
D)  conducting job knowledge assessments 
A)  comparing a person's actual performance to the ideal performance 
B)  investigating employee-related customer complaints 
C)  evaluating supervisor performance reviews 
D)  conducting job knowledge assessments

Question 8

Any attempt to improve managerial performance by imparting knowledge,changing attitudes,or increasing skills is called ________.

Accepted Answer

A)  human resource management 
B)  performance enhancement 
C)  management development 
D)  talent management 
A)  human resource management 
B)  performance enhancement 
C)  management development 
D)  talent management

Question 9

According to Kurt Lewin,all of the following should occur in the moving stage of organizational change EXCEPT ________.

Accepted Answer

A)  developing a vision 
B)  mobilizing commitment 
C)  consolidating gains 
D)  creating a leading coalition 
A)  developing a vision 
B)  mobilizing commitment 
C)  consolidating gains 
D)  creating a leading coalition

Question 10

Both action learning and management games require trainees to work in groups.In a brief essay,explain the similarities and differences between the two management development techniques.

Accepted Answer

Action learning programs give managers a

Question 11

What are the four steps involved in the training process? After a training program has been established,how can managers make the training material more meaningful for employees?

Accepted Answer

Training programs consist of four steps.

Question 12

What is the purpose of employee orientation? What role does training play in employee orientation?

Accepted Answer

New employees should feel welcome and at

Question 13

With job instruction training,which of the following should most likely be included beside each step listed?

Accepted Answer

A)  sources for more information 
B)  any legal requirements 
C)  key points or guidelines 
D)  quality requirements 
A)  sources for more information 
B)  any legal requirements 
C)  key points or guidelines 
D)  quality requirements

Question 14

All of the following are literacy training methods used by employers EXCEPT ________.

Accepted Answer

A)  providing computerized simulations 
B)  assigning writing exercises to employees 
C)  holding math and reading classes at work 
D)  sending employees to adult education classes 
A)  providing computerized simulations 
B)  assigning writing exercises to employees 
C)  holding math and reading classes at work 
D)  sending employees to adult education classes

Question 15

All of the following are useful methods for ensuring success after on-the-job training has occurred EXCEPT ________.

Accepted Answer

A)  gradually decreasing supervision 
B)  complimenting the learner's good work 
C)  providing turnkey training packages for learners 
D)  designating to whom the learner should go for help 
A)  gradually decreasing supervision 
B)  complimenting the learner's good work 
C)  providing turnkey training packages for learners 
D)  designating to whom the learner should go for help

Question 16

James,an HR manager,is currently identifying the specific knowledge and skills required for a telemarketing position at Newman Enterprises.James is most likely involved in which of the following?

Accepted Answer

A)  task analysis 
B)  program evaluation 
C)  strategic training needs analysis 
D)  current training needs analysis 
A)  task analysis 
B)  program evaluation 
C)  strategic training needs analysis 
D)  current training needs analysis

Question 17

Management games are considered an effective training tool because trainees are actively involved,and the activities help trainees focus on planning and solving problems.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following is a systematic method for teaching job skills that involves presenting questions or facts,allowing the person to respond,and giving the learner immediate feedback on the accuracy of his or her answers?
A) job instruction training
B) programmed learning
C) apprenticeship training
D) simulated learning

Accepted Answer

B
Explanation: B)Programmed learning is

Question 19

What is on-the-job training? What types of on-the-job training methods are most frequently used by employers?

Accepted Answer

On-the-job training (OJT)means having a

Question 20

Which of the following steps will most likely NOT help employers protect themselves against charges of negligent training?

Accepted Answer

A)  confirming an employee's claims of skill and experience 
B)  providing extensive and appropriate training 
C)  evaluating the effectiveness of the training 
D)  paying employees for their training time 
A)  confirming an employee's claims of skill and experience 
B)  providing extensive and appropriate training 
C)  evaluating the effectiveness of the training 
D)  paying employees for their training time

Which of the following is the primary advantage of lecturing as a method of training?

Evidence suggests that Web-based instruction is significantly more effective than classroom instruction for teaching information about how to perform a job-related task.

American Airlines uses flight simulators to train pilots about airplane equipment and safety measures.This is an example of ________.

Performance analysis is a detailed study of a job to determine what specific skills the job requires.

What is the second step in the ADDIE training process?

What is the difference between a task analysis and a performance analysis? What is the purpose of each in regards to training?

Which of the following best describes the first step in a performance analysis?

Any attempt to improve managerial performance by imparting knowledge,changing attitudes,or increasing skills is called ________.

According to Kurt Lewin,all of the following should occur in the moving stage of organizational change EXCEPT ________.

Both action learning and management games require trainees to work in groups.In a brief essay,explain the similarities and differences between the two management development techniques.

What are the four steps involved in the training process? After a training program has been established,how can managers make the training material more meaningful for employees?

What is the purpose of employee orientation? What role does training play in employee orientation?

With job instruction training,which of the following should most likely be included beside each step listed?

All of the following are literacy training methods used by employers EXCEPT ________.

All of the following are useful methods for ensuring success after on-the-job training has occurred EXCEPT ________.

James,an HR manager,is currently identifying the specific knowledge and skills required for a telemarketing position at Newman Enterprises.James is most likely involved in which of the following?

Management games are considered an effective training tool because trainees are actively involved,and the activities help trainees focus on planning and solving problems.

What is on-the-job training? What types of on-the-job training methods are most frequently used by employers?

Which of the following steps will most likely NOT help employers protect themselves against charges of negligent training?

Introduction to Human Resource Management

Equal Opportunity and the Law

Human Resource Management Strategy and Analysis

Job Analysis and the Talent Management Process

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Performance Management and Appraisal

Employee Retention, Engagement, and Careers

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Ethics and Employee Rights and Discipline

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Managing Human Resources in Entrepreneurial Firms

Filters

Exam 8: Training and Developing Employees

Which of the following is the primary advantage of lecturing as a method of training?

Evidence suggests that Web-based instruction is significantly more effective than classroom instruction for teaching information about how to perform a job-related task.

American Airlines uses flight simulators to train pilots about airplane equipment and safety measures.This is an example of ________.

Performance analysis is a detailed study of a job to determine what specific skills the job requires.

What is the second step in the ADDIE training process?

What is the difference between a task analysis and a performance analysis? What is the purpose of each in regards to training?

Which of the following best describes the first step in a performance analysis?

Any attempt to improve managerial performance by imparting knowledge,changing attitudes,or increasing skills is called ________.

According to Kurt Lewin,all of the following should occur in the moving stage of organizational change EXCEPT ________.

Both action learning and management games require trainees to work in groups.In a brief essay,explain the similarities and differences between the two management development techniques.

What are the four steps involved in the training process? After a training program has been established,how can managers make the training material more meaningful for employees?

What is the purpose of employee orientation? What role does training play in employee orientation?

With job instruction training,which of the following should most likely be included beside each step listed?

All of the following are literacy training methods used by employers EXCEPT ________.

All of the following are useful methods for ensuring success after on-the-job training has occurred EXCEPT ________.

James,an HR manager,is currently identifying the specific knowledge and skills required for a telemarketing position at Newman Enterprises.James is most likely involved in which of the following?

Management games are considered an effective training tool because trainees are actively involved,and the activities help trainees focus on planning and solving problems.

What is on-the-job training? What types of on-the-job training methods are most frequently used by employers?

Which of the following steps will most likely NOT help employers protect themselves against charges of negligent training?

Introduction to Human Resource Management

Equal Opportunity and the Law

Human Resource Management Strategy and Analysis

Job Analysis and the Talent Management Process

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Performance Management and Appraisal

Employee Retention, Engagement, and Careers

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Ethics and Employee Rights and Discipline

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Managing Human Resources in Entrepreneurial Firms

Filters