Exam 1: The Changing Face of Business

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Complete the following using these terms. -_____ is the unique combination of organizational abilities,products,and approaches that sets a company apart from competitors in the minds of consumers.

(Multiple Choice)
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The supply for jobs is slowly becoming greater than the demand for workers.

(True/False)
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Describe technology as a capital source.

(Essay)
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Blogs and social networking use _____ to manage relationships.

(Multiple Choice)
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Research indicates that work teams consisting of a diverse group of individuals often are more productive than less diverse work teams.

(True/False)
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To retain valued employees,managers of global workforces need to _____.

(Multiple Choice)
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In business,_____ refers to the ability to see better and different ways of doing business.

(Multiple Choice)
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Businesses that operate in an environment where success or failure is determined by how well they match and counter the offerings of competitors are operating under _____.

(Multiple Choice)
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Define the term vision.Explain with an example why it is an important managerial quality.

(Essay)
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Which of the following is considered to be the most fundamental right of the private enterprise system?

(Multiple Choice)
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Describe offshoring and its related trends.

(Essay)
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Critical thinking skills and creativity are essential qualities for today's managers.

(True/False)
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When a business employs an outside company to handle all customer correspondence and phone calls,the business is _____ its customer service department.

(Multiple Choice)
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Transaction management was introduced during the era of Industrial Revolution.

(True/False)
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Crowdsourcing allows companies to find:

(Multiple Choice)
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In consumer orientation,a company creates a product first and then determines if a consumer is likely to purchase the product.

(True/False)
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The Industrial Revolution introduced a strong emphasis on the factory system.

(True/False)
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A partnership is _____.

(Multiple Choice)
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Complete the following using these terms. -A partnership formed to create a competitive advantage for the businesses involved is known as a(n)_____.

(Multiple Choice)
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The factors of production in an economic system are _____.

(Multiple Choice)
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