Exam 1: The Changing Face of Business

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Relationship management concentrates on short-term interactions with customers.

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According to Adam Smith,competition would lead to consumers receiving the best possible products and prices because _____.

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_____ are essential because it serves as a primary incentive for people to start companies,expand them,and provide consistently high-quality competitive goods and services.

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_____ refers to standards of conduct and moral values of a firm.

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List and describe the four basic rights in the private enterprise system.

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In the private enterprise system,government has no role to play in ensuring fair competition.

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Creativity is the capacity to develop well-tested solutions to common organizational problems.

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The business philosophy that advocates determining what consumers want and need,and then designing products to satisfy those needs,is known as _____.

(Multiple Choice)
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Complete the following using these terms. -A(n)_____ is a name,term,sign,symbol,design,or combination that identifies the products of one firm.

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Mental exercises like brainstorming often foster creativity.

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Explain the difference between transaction management and relationship management.

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The human resources of a firm refers to _____.

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Evlis uses a weblog to sell his products.His blog has generated massive sales for his products.His capital expenditure was the lowest in comparison to most of the other online firms.Which of the following eras is he most likely to be originating from?

(Multiple Choice)
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Explain strategic alliance with an example.

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By offering a lifetime warranty on its products,Warner Electronics has set itself apart from its competitors.This difference is known as Warner Electronics' _____.

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Just as with a for-profit business,the first priority for a not-for-profit organization is making a profit.

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Technology and capital are considered as two separate factors of production.

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Technology is considered to be a form of capital.

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During the next few years,the average age of the workforce is expected to increase.

(True/False)
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Complete the following using these terms. -_____ are businesslike establishments that have primary objectives other than returning profits to their owners.

(Multiple Choice)
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