Question 1

Which of the following techniques can be used for increasing effectiveness of teams?

Accepted Answer

A)  Implement a reward system that encourages competitive efforts. 
B)  The appraisal system should take into consideration peer evaluation. 
C)  Avoid giving promotions and pay raises for individual contributions. 
D)  Training should be provided to those candidates who lack team skills. 
E)  The reward system should discourage cooperative efforts. 
A)  Implement a reward system that encourages competitive efforts. 
B)  The appraisal system should take into consideration peer evaluation. 
C)  Avoid giving promotions and pay raises for individual contributions. 
D)  Training should be provided to those candidates who lack team skills. 
E)  The reward system should discourage cooperative efforts.

Question 2

What are some special challenges that virtual teams face? For virtual teams to be effective, what should management ensure?

Accepted Answer

Virtual teams may suffer from less socia

Question 3

A team that has a good plan, but is also willing to adjust their master plan and adapt when conditions call for it demonstrates high ________, an important variable in successful team processes.

Accepted Answer

A)  goal specificity 
B)  goal congruency 
C)  social loafing 
D)  diversity 
E)  reflexivity 
A)  goal specificity 
B)  goal congruency 
C)  social loafing 
D)  diversity 
E)  reflexivity

Question 4

Teams should be used when tasks are interdependent.

Accepted Answer

A) True 
 B)False

Question 5

During an interview with one team member, you learn that several members of the team have had conflicts regarding the content of a task to which the team was recently assigned. Are these conflicts likely to be reducing the group's productivity?

Accepted Answer

A)  Yes, because interpersonal conflicts always hurt a team's performance. 
B)  No, because conflicts based on personal animosity rarely affect team operations. 
C)  Yes, because task-related conflicts lead to poor team decisions. 
D)  No, because task-related conflicts usually benefit the performance of a team. 
E)  Yes, because disagreements about tasks usually lessen groupthink. 
A)  Yes, because interpersonal conflicts always hurt a team's performance. 
B)  No, because conflicts based on personal animosity rarely affect team operations. 
C)  Yes, because task-related conflicts lead to poor team decisions. 
D)  No, because task-related conflicts usually benefit the performance of a team. 
E)  Yes, because disagreements about tasks usually lessen groupthink.

Question 6

Evidence shows that teams that switch from a competitive to a cooperative system do not ________.

Accepted Answer

A)  make poor decisions 
B)  make rushed decisions 
C)  share information 
D)  have conflicts 
E)  distrust each other 
A)  make poor decisions 
B)  make rushed decisions 
C)  share information 
D)  have conflicts 
E)  distrust each other

Question 7

Which of the following is most likely to increase team efficacy?

Accepted Answer

A)  providing measurable goals 
B)  helping the team achieve small successes 
C)  improving the reflexivity of the team 
D)  ensuring that team goals are challenging 
E)  reducing the number of members on a team 
A)  providing measurable goals 
B)  helping the team achieve small successes 
C)  improving the reflexivity of the team 
D)  ensuring that team goals are challenging 
E)  reducing the number of members on a team

Question 8

According to the team effectiveness model, which of the following is a process variable that influences effectiveness of a team?

Accepted Answer

A)  leadership and structure 
B)  team efficacy 
C)  member flexibility 
D)  performance evaluation and reward systems 
E)  abilities of members 
A)  leadership and structure 
B)  team efficacy 
C)  member flexibility 
D)  performance evaluation and reward systems 
E)  abilities of members

Question 9

How does climate of trust improve effectiveness of teams?

Accepted Answer

Interpersonal trust among team members f

Question 10

Joan, your director of accounting, has created a team of seven employees from the accounts payable department who meet for three hours a week to discuss ways of improving quality, efficiency and the work environment. This is an example of a ________ team.

Accepted Answer

A)  problem-solving 
B)  self-managed 
C)  cross-functional 
D)  virtual 
E)  task-resolution 
A)  problem-solving 
B)  self-managed 
C)  cross-functional 
D)  virtual 
E)  task-resolution

Question 11

On teams performing nonroutine activities, ________ conflicts stimulate discussion, promote critical assessment of problems and options, and can lead to better team decisions.

Accepted Answer

A)  relationship 
B)  efficacy 
C)  resource 
D)  task 
E)  social 
A)  relationship 
B)  efficacy 
C)  resource 
D)  task 
E)  social

Question 12

Which of the following factors typically improves the creativity of a diverse team?

Accepted Answer

A)  specific goals 
B)  team size 
C)  proper leadership 
D)  member flexibility 
E)  team efficacy 
A)  specific goals 
B)  team size 
C)  proper leadership 
D)  member flexibility 
E)  team efficacy

Question 13

Diversity is an asset for teams where tasks ________.

Accepted Answer

A)  require a variety of viewpoints 
B)  are simple 
C)  involve emotional labor 
D)  are highly technical 
E)  required for completing the work are highly interdependent 
A)  require a variety of viewpoints 
B)  are simple 
C)  involve emotional labor 
D)  are highly technical 
E)  required for completing the work are highly interdependent

Question 14

Eva is not getting the results she needs from her data base administration team. She believes that this problem is occurring because the administration team is a virtual team. Which of the following is one of the things that Eva should do to create an effective virtual team?

Accepted Answer

A)  Conduct training for improving interpersonal skills 
B)  Allow more independence among members. 
C)  Monitor progress of the team closely. 
D)  Include peer evaluation in the appraisal system. 
E)  Avoid publicizing team successes company wide. 
A)  Conduct training for improving interpersonal skills 
B)  Allow more independence among members. 
C)  Monitor progress of the team closely. 
D)  Include peer evaluation in the appraisal system. 
E)  Avoid publicizing team successes company wide.

Question 15

When tasks are simple lower-ability teams perform better than high-ability teams.

Accepted Answer

A) True 
 B)False

Question 16

Teams fit well in countries that score ________.

Accepted Answer

A)  high on power distance 
B)  high on collectivism 
C)  low on uncertainty avoidance 
D)  high on long term orientation 
E)  low on restraint 
A)  high on power distance 
B)  high on collectivism 
C)  low on uncertainty avoidance 
D)  high on long term orientation 
E)  low on restraint

Question 17

Work groups typically generate more positive synergy than do work teams.

Accepted Answer

A) True 
 B)False

Question 18

After interviewing all 7 team members, you determine that one of the team members performs routine administrative tasks that are rarely visible to any of the other team members. You suspect that this team member may be loafing off and lagging in his duties. You could most likely improve that team member's output by ________.

Accepted Answer

A)  encouraging him to work more independently 
B)  making his work clearly visible to the other team members 
C)  empowering the team member to make decisions 
D)  providing him with administrative training 
E)  giving him additional assignments to complete 
A)  encouraging him to work more independently 
B)  making his work clearly visible to the other team members 
C)  empowering the team member to make decisions 
D)  providing him with administrative training 
E)  giving him additional assignments to complete

Question 19

Teams that switch from a competitive to a cooperative system tend to make better-quality decisions.

Accepted Answer

A) True 
 B)False

Question 20

Work should be performed by an individual if ________.

Accepted Answer

A)  the work is complex and requires different perspectives 
B)  the work creates a common purpose or set of goals for the people in the group that is more than the aggregate of individual goals 
C)  the work is simple and does not require diverse input 
D)  several tasks that are interdependent are to be performed for completing the work 
E)  performing the work requires learning a new technology or understanding a new system 
A)  the work is complex and requires different perspectives 
B)  the work creates a common purpose or set of goals for the people in the group that is more than the aggregate of individual goals 
C)  the work is simple and does not require diverse input 
D)  several tasks that are interdependent are to be performed for completing the work 
E)  performing the work requires learning a new technology or understanding a new system

Which of the following techniques can be used for increasing effectiveness of teams?

What are some special challenges that virtual teams face? For virtual teams to be effective, what should management ensure?

A team that has a good plan, but is also willing to adjust their master plan and adapt when conditions call for it demonstrates high ________, an important variable in successful team processes.

Teams should be used when tasks are interdependent.

During an interview with one team member, you learn that several members of the team have had conflicts regarding the content of a task to which the team was recently assigned. Are these conflicts likely to be reducing the group's productivity?

Evidence shows that teams that switch from a competitive to a cooperative system do not ________.

Which of the following is most likely to increase team efficacy?

According to the team effectiveness model, which of the following is a process variable that influences effectiveness of a team?

How does climate of trust improve effectiveness of teams?

Joan, your director of accounting, has created a team of seven employees from the accounts payable department who meet for three hours a week to discuss ways of improving quality, efficiency and the work environment. This is an example of a ________ team.

On teams performing nonroutine activities, ________ conflicts stimulate discussion, promote critical assessment of problems and options, and can lead to better team decisions.

Which of the following factors typically improves the creativity of a diverse team?

Diversity is an asset for teams where tasks ________.

Eva is not getting the results she needs from her data base administration team. She believes that this problem is occurring because the administration team is a virtual team. Which of the following is one of the things that Eva should do to create an effective virtual team?

When tasks are simple lower-ability teams perform better than high-ability teams.

Teams fit well in countries that score ________.

Work groups typically generate more positive synergy than do work teams.

Teams that switch from a competitive to a cooperative system tend to make better-quality decisions.

Work should be performed by an individual if ________.

Introduction to Organizational Behavior

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concept to Applications

Foundations of Group Behavior

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organizational Structure

Organizational Culture

Organizational Change and Stress Management

Filters

Exam 9: Understanding Work Teams

Which of the following techniques can be used for increasing effectiveness of teams?

What are some special challenges that virtual teams face? For virtual teams to be effective, what should management ensure?

A team that has a good plan, but is also willing to adjust their master plan and adapt when conditions call for it demonstrates high ________, an important variable in successful team processes.

Teams should be used when tasks are interdependent.

During an interview with one team member, you learn that several members of the team have had conflicts regarding the content of a task to which the team was recently assigned. Are these conflicts likely to be reducing the group's productivity?

Evidence shows that teams that switch from a competitive to a cooperative system do not ________.

Which of the following is most likely to increase team efficacy?

According to the team effectiveness model, which of the following is a process variable that influences effectiveness of a team?

How does climate of trust improve effectiveness of teams?

Joan, your director of accounting, has created a team of seven employees from the accounts payable department who meet for three hours a week to discuss ways of improving quality, efficiency and the work environment. This is an example of a ________ team.

On teams performing nonroutine activities, ________ conflicts stimulate discussion, promote critical assessment of problems and options, and can lead to better team decisions.

Which of the following factors typically improves the creativity of a diverse team?

Diversity is an asset for teams where tasks ________.

Eva is not getting the results she needs from her data base administration team. She believes that this problem is occurring because the administration team is a virtual team. Which of the following is one of the things that Eva should do to create an effective virtual team?

When tasks are simple lower-ability teams perform better than high-ability teams.

Teams fit well in countries that score ________.

Work groups typically generate more positive synergy than do work teams.

Teams that switch from a competitive to a cooperative system tend to make better-quality decisions.

Work should be performed by an individual if ________.

Introduction to Organizational Behavior

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concept to Applications

Foundations of Group Behavior

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organizational Structure

Organizational Culture

Organizational Change and Stress Management

Filters