Exam 9: Understanding Work Teams

Janice is your director of sales. Since her team members are located in Europe, Asia, and North America, she has decided to use instant messaging to tie her team members together in order to develop a marketing strategy for a new product line. This is an example of a ________ team.

Which of the following is not one of the key components of effective teams?

Lower-ability teams are more adaptable to changing situations than high-ability teams.

Provided that all of the team members are equally qualified, which of the following teams is likely to be the least challenging to manage?

Which of following statements is true regarding a reward system that attempts to create good team players?

When teams are under acute stress, they are particularly likely to have ________.

As a result of self-managed teams, supervisory positions may be eliminated.

In the case of a work team, individual efforts result in a level of performance greater than the sum of those individual inputs.

Teams are an effective means for management to democratize organizations and increase employee motivation.

Cross-functional teams are made up of employees from about the same hierarchical level, but from different work areas, who come together to accomplish a task.

In a ________ team, the manager's job becomes more about managing outside the team.

Task conflicts are almost always dysfunctional.

In addition to evaluating and rewarding employees for their individual contributions, management should consider using ________ to reinforce team effort and commitment.

What are some of the cautions to be aware of when using teams? What tests should be applied to see if a team fits the situation?

Jack, your director of manufacturing, has created a team of eleven employees from quality control. Jack gives the team members the responsibility of planning and scheduling their own work, and making operating decisions. Also, members of this team evaluate each other's performance. This is an example of a ________ team.

Effective teams have confidence in themselves and believe they can succeed. This confidence is called ________.

________ teams are groups of employees who perform highly related or interdependent jobs and take on many of the responsibilities of their former supervisors.

Self-managed teams do not typically manage conflicts well.

Teams that are composed of people who score high on ________ are more creative and innovative.

Which of the following statements is true regarding a work group?