Question 1

Which of the following is an argument for increased social responsibilities?

Accepted Answer

A) Because business is part of our society, it cannot ignore social issues. 
B) Management must be concerned with providing a return on owners' investments. 
C) Corporate time and money should be used to maximize profits. 
D) Individual businesses should not be expected to solve society's problems. 
E) Social issues are the responsibility of government officials. 
A) Because business is part of our society, it cannot ignore social issues. 
B) Management must be concerned with providing a return on owners' investments. 
C) Corporate time and money should be used to maximize profits. 
D) Individual businesses should not be expected to solve society's problems. 
E) Social issues are the responsibility of government officials.

Question 2

A personnel manager of a large company would probably agree that the more ethical the company, the easier it is to attract good people.

Accepted Answer

A) True 
 B)False

Question 3

Brant promised to repair Carolyn's car on Thursday. After picking up the necessary part at a junkyard, he discovered he could not do the job after all and that the junkyard would not buy back the part. Carolyn does not know about these developments. However, she thinks Brant will be finished with her car sometime today. What should Brant do?

Accepted Answer

A) Try to repair the car even though he does not really know how. 
B) Try to repair the car so he can at least get his money's worth out of it. 
C) Call Carolyn to inform her of the problem, and recommend a reputable repair shop. 
D) Fake an emergency and contact Carolyn on Monday. 
E) Stall for time to read up on car repairs so he can practice on Carolyn's car. 
A) Try to repair the car even though he does not really know how. 
B) Try to repair the car so he can at least get his money's worth out of it. 
C) Call Carolyn to inform her of the problem, and recommend a reputable repair shop. 
D) Fake an emergency and contact Carolyn on Monday. 
E) Stall for time to read up on car repairs so he can practice on Carolyn's car.

Question 4

Which president led the way in creating programs to improve the working and social conditions in the United States in the 1930s?

Accepted Answer

A) Theodore Roosevelt 
B) Calvin Coolidge 
C) Franklin Roosevelt 
D) Woodrow Wilson 
E) Herbert Hoover 
A) Theodore Roosevelt 
B) Calvin Coolidge 
C) Franklin Roosevelt 
D) Woodrow Wilson 
E) Herbert Hoover

Question 5

When sulfur emitted by smokestacks combines with moisture in the atmosphere to form acids that are spread by the wind, ____ results.

Accepted Answer

A) air pollution 
B) fire 
C) acid rain 
D) emissions 
E) wet pollution 
A) air pollution 
B) fire 
C) acid rain 
D) emissions 
E) wet pollution

Question 6

The manager of a successful local restaurant believes his responsibilities are to provide delicious meals and excellent service, provide jobs, comply with laws and the IRS, and earn a respectable profit on the restaurant. These are the manager's only concerns. What concept does this indicate?

Accepted Answer

A) Socialism 
B) The economic model of social responsibility 
C) The socioeconomic model of social responsibility 
D) Consumer protectionism 
E) A lack of social responsibility 
A) Socialism 
B) The economic model of social responsibility 
C) The socioeconomic model of social responsibility 
D) Consumer protectionism 
E) A lack of social responsibility

Question 7

What sort of information should be included in a social audit? Who would prepare the audit? How would such a document be used?

Accepted Answer

A social audit typically includes human

Question 8

Tony Shinn is applying for a mortgage to purchase his first home. His credit rating is mediocre due to several late payments on his credit cards and car loan. He is upset because his friend Jerry was offered an interest rate 3 percent less than what Tony was offered by the same mortgage company. This mortgage company's actions were

Accepted Answer

A) unethical-both Tony and Jerry should have been charged the same interest rates, regardless of their credit histories. 
B) ethical-this is just a part of doing business because credit history is an important indicator of future payments. 
C) illegal-subjective factors may not be used when determining which credit offers may be extended to certain customers. 
D) unethical if Tony is a minority and Jerry is not. 
E) unethical and illegal-customers must all be treated the same. 
A) unethical-both Tony and Jerry should have been charged the same interest rates, regardless of their credit histories. 
B) ethical-this is just a part of doing business because credit history is an important indicator of future payments. 
C) illegal-subjective factors may not be used when determining which credit offers may be extended to certain customers. 
D) unethical if Tony is a minority and Jerry is not. 
E) unethical and illegal-customers must all be treated the same.

Question 9

Negotiated settlements for cleaning up hazardous wastes became known as sweetheart deals because the EPA helped only those companies friendly to them.

Accepted Answer

A) True 
 B)False

Question 10

Excellent Air Incorporated (EAI)
Excellent Air Inc. is a well-known establishment in the airline business. It is currently one of the top firms in the industry. The company prides itself on good customer service and being concerned with the broader societal good. EAI management is not only concerned with doing things right, but also with doing the right things. Many of their decisions reflect this philosophy. Initially, the company had a problem with employees reporting their suspicions about unethical behavior to the press instead of to EAI management. As a result, the company made sure its employees knew the firm's guidelines on fixing ethical issues. EAI also developed a code of conduct based on standards that continue to be upheld within the company. Since the code of conduct has been put in place, there have been fewer ethical violations.
Although employee salaries at EAI are not as high as those at competing firms, the company experiences very low employee turnover. The firm has created a corporate culture that not only makes its employees want to stay, but that also results in higher profits. If EAI can maintain the relationship it has built with its employees and customers, it will have little difficulty keeping up its remarkable success.
-Refer to Excellent Air Incorporated. Since the company created its code of conduct, employees have limited ____, or amount of freedom to perform an unethical act.

Accepted Answer

A) time 
B) responsibility 
C) moral dilemmas 
D) unethical options 
E) opportunity 
A) time 
B) responsibility 
C) moral dilemmas 
D) unethical options 
E) opportunity

Question 11

All bribes are unethical.

Accepted Answer

A) True 
 B)False

Question 12

The Audi 5000S was investigated because of reported instances of unintended acceleration. The investigating body concluded that the acceleration was not a result of a system malfunction but was due instead to driver error. However, they also said that the awkward placement of the brake and accelerator pedals was the primary contributor to these driver errors. By designing this part of the 5000S in an ergonomically inefficient manner, Audi ignored which of the four basic rights of consumers?

Accepted Answer

A) The right to be informed 
B) The right to choose 
C) The right to safety 
D) The right to be heard 
E) The right to comfort 
A) The right to be informed 
B) The right to choose 
C) The right to safety 
D) The right to be heard 
E) The right to comfort

Question 13

One reason American business must be concerned about product safety is that

Accepted Answer

A) labor unions will demand better contracts. 
B) the government will increase its requirements for disclosure. 
C) consumers demand safe products. 
D) companies will be banned from competing. 
E) limitations will be placed on the sale of products. 
A) labor unions will demand better contracts. 
B) the government will increase its requirements for disclosure. 
C) consumers demand safe products. 
D) companies will be banned from competing. 
E) limitations will be placed on the sale of products.

Question 14

When people in an industrialized society contaminate the environment, the action is called

Accepted Answer

A) wasteful. 
B) recycling. 
C) redesign. 
D) disposal. 
E) pollution. 
A) wasteful. 
B) recycling. 
C) redesign. 
D) disposal. 
E) pollution.

Question 15

What have the courts ruled about quotas as a part of affirmative action programs?

Accepted Answer

A) Courts have confirmed their usefulness in correcting past failures. 
B) Courts have restricted the use of quotas to certain occupations with severe obstacles to overcome. 
C) Courts have ruled the quotas unconstitutional and condemned companies for using them. 
D) Courts have supported the use of quotas on a wide basis throughout the United States. 
E) Courts have ruled quotas unconstitutional but commended their purpose. 
A) Courts have confirmed their usefulness in correcting past failures. 
B) Courts have restricted the use of quotas to certain occupations with severe obstacles to overcome. 
C) Courts have ruled the quotas unconstitutional and condemned companies for using them. 
D) Courts have supported the use of quotas on a wide basis throughout the United States. 
E) Courts have ruled quotas unconstitutional but commended their purpose.

Question 16

Which of the following is an argument against social responsibility?

Accepted Answer

A) Business has resources needed to tackle today's complex social issues. 
B) Because business is a part of our society, it cannot ignore social issues. 
C) Corporate time, money, and talent should be used to maximize profits. 
D) By helping resolve social issues, business can create a more stable environment. 
E) Socially responsible decision making by firms can prevent increased government intervention. 
A) Business has resources needed to tackle today's complex social issues. 
B) Because business is a part of our society, it cannot ignore social issues. 
C) Corporate time, money, and talent should be used to maximize profits. 
D) By helping resolve social issues, business can create a more stable environment. 
E) Socially responsible decision making by firms can prevent increased government intervention.

Question 17

The economic model of social responsibility emphasizes the effect of business decisions on society.

Accepted Answer

A) True 
 B)False

Question 18

The EPA was created by the government to develop new and improved ways to clean and improve the environment.

Accepted Answer

A) True 
 B)False

Question 19

A corporate code of ethics officer informs the press about unethical practices within the organization.

Accepted Answer

A) True 
 B)False

Question 20

Bribes are

Accepted Answer

A) unethical. 
B) ethical only under certain circumstances. 
C) uncommon in many foreign countries. 
D) economic returns. 
E) ethical. 
A) unethical. 
B) ethical only under certain circumstances. 
C) uncommon in many foreign countries. 
D) economic returns. 
E) ethical.

Which of the following is an argument for increased social responsibilities?

A personnel manager of a large company would probably agree that the more ethical the company, the easier it is to attract good people.

Which president led the way in creating programs to improve the working and social conditions in the United States in the 1930s?

When sulfur emitted by smokestacks combines with moisture in the atmosphere to form acids that are spread by the wind, ____ results.

The manager of a successful local restaurant believes his responsibilities are to provide delicious meals and excellent service, provide jobs, comply with laws and the IRS, and earn a respectable profit on the restaurant. These are the manager's only concerns. What concept does this indicate?

What sort of information should be included in a social audit? Who would prepare the audit? How would such a document be used?

Negotiated settlements for cleaning up hazardous wastes became known as sweetheart deals because the EPA helped only those companies friendly to them.

All bribes are unethical.

One reason American business must be concerned about product safety is that

When people in an industrialized society contaminate the environment, the action is called

What have the courts ruled about quotas as a part of affirmative action programs?

Which of the following is an argument against social responsibility?

The economic model of social responsibility emphasizes the effect of business decisions on society.

The EPA was created by the government to develop new and improved ways to clean and improve the environment.

A corporate code of ethics officer informs the press about unethical practices within the organization.

Bribes are

Exploring the World of Business and Economics

Exploring Global Business

Choosing a Form of Business Ownership

Small Business, Entrepreneurship, and Franchises

Understanding the Management Process

Creating a Flexible Organization

Producing Quality Goods and Services

Attracting and Retaining the Best Employees

Motivating and Satisfying Employees and Teams

Building Customer Relationships Through Effective Marketing

Creating and Pricing Products That Satisfy Customers

Distributing and Promoting Products

Understanding Social Media and E-Business

Using Management Information Systems and Accounting Information

Mastering Financial Management

Filters

Exam 2: Being Ethical and Socially Responsible

Which of the following is an argument for increased social responsibilities?

A personnel manager of a large company would probably agree that the more ethical the company, the easier it is to attract good people.

Which president led the way in creating programs to improve the working and social conditions in the United States in the 1930s?

When sulfur emitted by smokestacks combines with moisture in the atmosphere to form acids that are spread by the wind, ____ results.

The manager of a successful local restaurant believes his responsibilities are to provide delicious meals and excellent service, provide jobs, comply with laws and the IRS, and earn a respectable profit on the restaurant. These are the manager's only concerns. What concept does this indicate?

What sort of information should be included in a social audit? Who would prepare the audit? How would such a document be used?

Negotiated settlements for cleaning up hazardous wastes became known as sweetheart deals because the EPA helped only those companies friendly to them.

All bribes are unethical.

One reason American business must be concerned about product safety is that

When people in an industrialized society contaminate the environment, the action is called

What have the courts ruled about quotas as a part of affirmative action programs?

Which of the following is an argument against social responsibility?

The economic model of social responsibility emphasizes the effect of business decisions on society.

The EPA was created by the government to develop new and improved ways to clean and improve the environment.

A corporate code of ethics officer informs the press about unethical practices within the organization.

Bribes are

Exploring the World of Business and Economics

Exploring Global Business

Choosing a Form of Business Ownership

Small Business, Entrepreneurship, and Franchises

Understanding the Management Process

Creating a Flexible Organization

Producing Quality Goods and Services

Attracting and Retaining the Best Employees

Motivating and Satisfying Employees and Teams

Building Customer Relationships Through Effective Marketing

Creating and Pricing Products That Satisfy Customers

Distributing and Promoting Products

Understanding Social Media and E-Business

Using Management Information Systems and Accounting Information

Mastering Financial Management

Filters