Question 1

Informal groups are never powerful within an organization.

Accepted Answer

A) True 
 B)False  False

Question 2

Angered by the informal discussions among employees, a supervisor has posted rules against rumors, gossip, and discussions about the company's financial situation as well as other company matters. Your managerial know-how tells you that this supervisor is

Accepted Answer

A) trying to support employees' First Amendment rights. 
B) trying to eliminate inaccurate information. 
C) making a big mistake by trying to eliminate the grapevine. 
D) recognizing the need for a grapevine. 
E) attempting to use the grapevine as a managerial tool. 
A) trying to support employees' First Amendment rights. 
B) trying to eliminate inaccurate information. 
C) making a big mistake by trying to eliminate the grapevine. 
D) recognizing the need for a grapevine. 
E) attempting to use the grapevine as a managerial tool. C

Question 3

Which organizational structure is also called a virtual organization?

Accepted Answer

A) Matrix 
B) Informal 
C) Line-and-staff 
D) Network 
E) Line 
A) Matrix 
B) Informal 
C) Line-and-staff 
D) Network 
E) Line D

Question 4

Green Sports Incorporated is a small start-up company that manufactures and markets sports equipment made from recycled materials. Green Sports is best suited to base its departmentalization on product.

Accepted Answer

A) True 
 B)False

Question 5

Boss Queen, Inc. (BQI)
Boss Queen, Inc. (BQI) is a business-clothing store for professional women. The owner of the company has designed the business so that she hardly ever has to be ther
-Refer to Boss Queen, Inc. BQI can best be described as a(n) ____ organization.

Accepted Answer

A) span of management 
B) decentralized 
C) ad hoc 
D) centralized 
E) autocratic 
A) span of management 
B) decentralized 
C) ad hoc 
D) centralized 
E) autocratic

Question 6

Many online companies strive to have a corporate culture based on trust and friendship among employees, a strong commitment to the company, and a relaxed and informal atmosphere. This is a ____ culture.

Accepted Answer

A) communal 
B) fragmented 
C) networked 
D) family 
E) mercenary 
A) communal 
B) fragmented 
C) networked 
D) family 
E) mercenary

Question 7

The number of workers who report directly to one manager is called

Accepted Answer

A) authority. 
B) accountability. 
C) responsibility. 
D) the span of management. 
E) centralization. 
A) authority. 
B) accountability. 
C) responsibility. 
D) the span of management. 
E) centralization.

Question 8

Rockwood International needs to make risky decisions on a daily basis. Therefore, its managers are likely to

Accepted Answer

A) centralize decision making. 
B) let lower-level managers make important decisions. 
C) train lower-level managers to make more decisions. 
D) decentralize authority. 
E) centralize rare skills. 
A) centralize decision making. 
B) let lower-level managers make important decisions. 
C) train lower-level managers to make more decisions. 
D) decentralize authority. 
E) centralize rare skills.

Question 9

When a functional structure is combined with a project structure, the resulting structure is called a(n) ____ structure.

Accepted Answer

A) line-and-staff 
B) network 
C) integrated 
D) matrix 
E) hybrid 
A) line-and-staff 
B) network 
C) integrated 
D) matrix 
E) hybrid

Question 10

The more complex and uncertain a company's environment, the more likely it is that the company will

Accepted Answer

A) decentralize the organization. 
B) have a split between decentralized and centralized decision making. 
C) centralize the organization. 
D) increase the span of control, thus increasing the number of employees on board. 
E) decrease the span of control, thus decreasing the workforce. 
A) decentralize the organization. 
B) have a split between decentralized and centralized decision making. 
C) centralize the organization. 
D) increase the span of control, thus increasing the number of employees on board. 
E) decrease the span of control, thus decreasing the workforce.

Question 11

Since Sears operates in a complex and dynamic environment, its store managers are given significant freedom to run their stores. This indicates that top leaders at Sears

Accepted Answer

A) centralize decision making. 
B) deemphasize lower-level management training. 
C) control their managers tightly. 
D) deemphasize lower-level management accountability. 
E) decentralize authority. 
A) centralize decision making. 
B) deemphasize lower-level management training. 
C) control their managers tightly. 
D) deemphasize lower-level management accountability. 
E) decentralize authority.

Question 12

The ____ structure is considered the simplest and the oldest form of organizational structure.

Accepted Answer

A) cross-functional team 
B) matrix 
C) formal 
D) line-and-staff 
E) line 
A) cross-functional team 
B) matrix 
C) formal 
D) line-and-staff 
E) line

Question 13

The number of subordinates reporting directly to one manager is called

Accepted Answer

A) the chain of command. 
B) a decentralized organization. 
C) a centralized organization. 
D) the span of control. 
E) the management hierarchy. 
A) the chain of command. 
B) a decentralized organization. 
C) a centralized organization. 
D) the span of control. 
E) the management hierarchy.

Question 14

Boss Queen, Inc. (BQI)
Boss Queen, Inc. (BQI) is a business-clothing store for professional women. The owner of the company has designed the business so that she hardly ever has to be ther
-Refer to Boss Queen, Inc. The group of employees that participate in outside activities on the weekend would be considered a(n) ____ group.

Accepted Answer

A) informal 
B) inspirational 
C) affirmative 
D) business 
E) departmental 
A) informal 
B) inspirational 
C) affirmative 
D) business 
E) departmental

Question 15

Dramatic Expressions
Dramatic Expressions is a home decorating company that sells many different household accessories ranging from candles to entertainment centers. Wanda is the CEO of the company. She feels that there is not enough specialization within the company and wants to organize the business in a different way. Wanda thinks that the company would be more effective if it were to switch to a new way of organization. For example, there could be a manager in charge of the candles, a different manager in charge of the entertainment centers, and so on.
Another issue that Wanda wants to resolve is that of delegation. She believes that if she could improve her delegating, employees would feel more empowered and want to go above and beyond what they are required to do. There are certain reasons that Wanda has a hard time delegating to others, but she is confident that the problem will be overcome if she works on it.
-Refer to Dramatic Expressions. Wanda could best improve delegation by

Accepted Answer

A) increasing specialization. 
B) explaining the purpose of each task. 
C) investing the capital necessary for success. 
D) changing each job station. 
E) decreasing job specialization. 
A) increasing specialization. 
B) explaining the purpose of each task. 
C) investing the capital necessary for success. 
D) changing each job station. 
E) decreasing job specialization.

Question 16

After years of research, theorists have decided that the optimal span of management is one manager per twenty employees.

Accepted Answer

A) True 
 B)False

Question 17

​The ___ is the line of authority that extends from the highest to the lowest levels of the organization.

Accepted Answer

A) ​chain of command 
B) ​organizational chart 
C) ​organization 
D) ​departmental conundrum 
A) ​chain of command 
B) ​organizational chart 
C) ​organization 
D) ​departmental conundrum

Question 18

Cross-functional teams are not very effective structures to use when developing a new product or service.

Accepted Answer

A) True 
 B)False

Question 19

Describe each of the three primary types of committees that exist in business firms. Offer one specific example of each.

Accepted Answer

An ad hoc committee is created for a spe

Question 20

Select a local organization and discuss the basis on which it is organized.

Accepted Answer

Answers will vary. A local or regional r

Informal groups are never powerful within an organization.

Angered by the informal discussions among employees, a supervisor has posted rules against rumors, gossip, and discussions about the company's financial situation as well as other company matters. Your managerial know-how tells you that this supervisor is

Which organizational structure is also called a virtual organization?

Green Sports Incorporated is a small start-up company that manufactures and markets sports equipment made from recycled materials. Green Sports is best suited to base its departmentalization on product.

Boss Queen, Inc. (BQI) Boss Queen, Inc. (BQI) is a business-clothing store for professional women. The owner of the company has designed the business so that she hardly ever has to be ther -Refer to Boss Queen, Inc. BQI can best be described as a(n) ____ organization.

Many online companies strive to have a corporate culture based on trust and friendship among employees, a strong commitment to the company, and a relaxed and informal atmosphere. This is a ____ culture.

The number of workers who report directly to one manager is called

Rockwood International needs to make risky decisions on a daily basis. Therefore, its managers are likely to

When a functional structure is combined with a project structure, the resulting structure is called a(n) ____ structure.

The more complex and uncertain a company's environment, the more likely it is that the company will

Since Sears operates in a complex and dynamic environment, its store managers are given significant freedom to run their stores. This indicates that top leaders at Sears

The ____ structure is considered the simplest and the oldest form of organizational structure.

The number of subordinates reporting directly to one manager is called

After years of research, theorists have decided that the optimal span of management is one manager per twenty employees.

The ___ is the line of authority that extends from the highest to the lowest levels of the organization.

Cross-functional teams are not very effective structures to use when developing a new product or service.

Describe each of the three primary types of committees that exist in business firms. Offer one specific example of each.

Select a local organization and discuss the basis on which it is organized.

Exploring the World of Business and Economics

Being Ethical and Socially Responsible

Exploring Global Business

Choosing a Form of Business Ownership

Small Business, Entrepreneurship, and Franchises

Understanding the Management Process

Producing Quality Goods and Services

Attracting and Retaining the Best Employees

Motivating and Satisfying Employees and Teams

Building Customer Relationships Through Effective Marketing

Creating and Pricing Products That Satisfy Customers

Distributing and Promoting Products

Understanding Social Media and E-Business

Using Management Information Systems and Accounting Information

Mastering Financial Management

Filters

Exam 7: Creating a Flexible Organization

Informal groups are never powerful within an organization.

Angered by the informal discussions among employees, a supervisor has posted rules against rumors, gossip, and discussions about the company's financial situation as well as other company matters. Your managerial know-how tells you that this supervisor is

Which organizational structure is also called a virtual organization?

Green Sports Incorporated is a small start-up company that manufactures and markets sports equipment made from recycled materials. Green Sports is best suited to base its departmentalization on product.

Boss Queen, Inc. (BQI) Boss Queen, Inc. (BQI) is a business-clothing store for professional women. The owner of the company has designed the business so that she hardly ever has to be ther -Refer to Boss Queen, Inc. BQI can best be described as a(n) ____ organization.

Many online companies strive to have a corporate culture based on trust and friendship among employees, a strong commitment to the company, and a relaxed and informal atmosphere. This is a ____ culture.

The number of workers who report directly to one manager is called

Rockwood International needs to make risky decisions on a daily basis. Therefore, its managers are likely to

When a functional structure is combined with a project structure, the resulting structure is called a(n) ____ structure.

The more complex and uncertain a company's environment, the more likely it is that the company will

Since Sears operates in a complex and dynamic environment, its store managers are given significant freedom to run their stores. This indicates that top leaders at Sears

The ____ structure is considered the simplest and the oldest form of organizational structure.

The number of subordinates reporting directly to one manager is called

After years of research, theorists have decided that the optimal span of management is one manager per twenty employees.

​The ___ is the line of authority that extends from the highest to the lowest levels of the organization.

Cross-functional teams are not very effective structures to use when developing a new product or service.

Describe each of the three primary types of committees that exist in business firms. Offer one specific example of each.

Select a local organization and discuss the basis on which it is organized.

Exploring the World of Business and Economics

Being Ethical and Socially Responsible

Exploring Global Business

Choosing a Form of Business Ownership

Small Business, Entrepreneurship, and Franchises

Understanding the Management Process

Producing Quality Goods and Services

Attracting and Retaining the Best Employees

Motivating and Satisfying Employees and Teams

Building Customer Relationships Through Effective Marketing

Creating and Pricing Products That Satisfy Customers

Distributing and Promoting Products

Understanding Social Media and E-Business

Using Management Information Systems and Accounting Information

Mastering Financial Management

Filters

The ___ is the line of authority that extends from the highest to the lowest levels of the organization.