Exam 15: Managing Employee Separations: Turnover, Communication, and Employee Engagement

According to managers, what is the number one reason for employees engaging in voluntary turnover?

Over the last few decades large-scale labour mobility has stabilized and there is an increase in employee job tenure.

What are the laws that require an employer to notify employees in the event that they decide to terminate employees through layoffs, without just cause?

When discussing separation, what is the term for employees that hold positions of implicit trust?

What is "Willful disregard or disobedience of the boss's authority or legitimate orders and criticizing the boss in public" called?

Harold postpones a meeting with a customer so that he can be available to interview candidates to replace an employee who just left. Harold is worried that the customer may give their business to his competitor but this hire is too important for him to miss. Which cost of turnover is Harold concerned with?

In the early 1900s, what was the average life expectancy for women?

What is the cost of turnover?

The public services industry has the lowest turnover level on Canada.

In the third step of the termination interview, the manager should

Colin's company manufactures cable wire. A recently hired employee informs Colin he is leaving. Colin sighs and thinks about costs associated with his veteran employee Moira who will have to start over again to show a new employee how to run the cable process. Which turnover cost is Colin thinking about?

Amin runs a café and a competitor opened across the street from his location. An employee left Amin to work for the competitor. Amin was not too unhappy since the employee was his weakest worker with a poor attitude. What kind of turnover is this an example of?

What are damages that are reserved for malicious or outrageous cases in which an employer engages in harsh and vindictive treatment of an employee, of if the employee suffered undue distress from not being given adequate notice of termination called?

Firms are now providing pre-retirement counselling to employees who are about to retire, covering matters such as financial planning, relationship issues, and health issues.

Describe the six acts managers should communicate to employees that are regarded as insubordination.

What is the average age of retirement in the public sector?

Tim feels mistreated by his manager. He made an error in completing a customer profile and his manager angrily criticized his work in from of his fellow workers. Tim is concerned with which of the following components of organizational justice?

Joseph runs a personal planning and insurance company. An employee has left right in the middle of RRSP season. Joseph is worried about the potential customers he may not be able to place investments for now that he is short a person. Which cost of turnover is Joseph concerned about?

According to the Ontario Employment Standards Act, how many weeks of notice must an employee, who has worked less than two years for an employer, provide the employer before quitting?

A system of progressive penalties usually involves warnings (verbal and written), suspensions (paid and/or unpaid), and discharge.