Exam 13: Business Process Management and Systems Development

Microsoft International's lack of standardized business processes and process documentation had a number of adverse impacts on the HR team.Which is not one of those adverse impacts?

__________ are pre-configured,ready-to-go integrations between different business software packages.They streamline information sharing among systems.

SOA and BPM both focus on creating a more flexible IT architecture and optimizing the way actual work gets done.

After decades of business process reengineering attempts,organizations still have problems with their business operations.What are those problems?

The BPM approach has its roots in just-in-time (JIT),which is the radical redesign of an organization's business processes.

A business process,such as the credit approval process,accomplishes or produces something of value to the organization.

For in-house development,the __________ option should be considered only for specialized IT apps for which components are not available because this option is expensive and slow.

In order to manage a process,the process needs to have outputs that are measurable.

When you break it down,you see that a business process is actually __________.

During the systems investigation stage,__________ studies are done to assess the skills and the training needed to use the new IS.

The success of a project manager depends on all of the following except:

Large IT projects,especially ones that involve infrastructure,are developed according to the __________ methodology using several tools.

Process design is typically mapped and documented using a modeling tool,such as Microsoft Excel.

Project resources must be managed according to the Gantt chart.

The __________ is the traditional systems development method used by organizations for large IT projects such as IT infrastructure.

After decades of reengineering attempts,organizations no longer duplicate processes or perform non-core tasks that should be outsourced.

During the implementation stage,__________ tests are critical because they determine whether the process is designed well from users' perspective.

During the implementation stage,__________ tests are critical because that is when analysts test whether the process performs its functions.

__________ refers to a broad range of software or services that enable communication or data exchange between applications across networks.

__________ conversion is the least expensive and highest risk IS conversion strategy because the old system is cut off and the new system is turned on at a certain point in time.