Exam 8: Using Information Technology for Control and Coordination

With behavior control,people have a great deal of autonomy in terms of how they do their job.

Behavior control is based on monitoring and rewarding results,and managers might pay little attention to how those results are obtained.

In decentralized control,managers rely on shared goals and values to control employee behavior.

Software for business intelligence,also called _____,helps users make sense of all of a company's data.

Tacit knowledge is formal,systematic knowledge that can be written down and passed on to others.

What is a social media command center? Explain its functions using relevant examples.

In contrast to hierarchical control,decentralized control relies on:

Two approaches to knowledge management are the use of dialogue and communities of practice.

_____ is based on values and assumptions that are almost opposite to those of hierarchical control.

Data warehousing is also known as data mining.

Explain big data analytics with an example.

In decentralized control,the organizational structure is vertical,like a pyramid.

A primary use of intranets is for knowledge management.

Decentralized control differs from hierarchical control in that:

Information technology enables an organization to do more work with fewer people.

Which of the following is true of an organization with decentralized control?

Discuss the working of a balanced design.

With _____,the culture is adaptive,and managers recognize the importance of organizational culture for uniting individual,team,and organizational goals for greater overall control.

The formal routines,reports,and procedures that use information to maintain or alter patterns in organization activities are referred to as the balanced scorecard.

A(n)_____ provides a visual representation of the key drivers of an organization's success and shows how specific outcomes in each area are linked.