Exam 12: Decision-making Processes

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Typically,few alternatives can be developed for a programmed decision,so a single solution is custom-tailored to the problem.

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Explain the role of intuition in decision making.

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_____ means a commitment to make more informed and intelligent decisions based on the best available facts.

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In the development phase of the incremental decision model,a solution is shaped to solve the problem defined in the identification phase.

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In the context of incremental decision model,describe the development phase of decision making.

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In the garbage can model,potential solutions may be independent of problems,but ideas are brought to organizational consciousness because participants are attracted to those ideas.

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The garbage can model was developed to explain the pattern of decision making in extremely certain organizational environments.

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Personal constraints during nonprogrammed decision making include individual desire for prestige and the desire to satisfy one's emotional needs.

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_____ is a characteristic that results in organized anarchies.

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In the context of incremental decision model,describe the identification phase of decision making.

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The originators of the garbage can model of decision making referred to highly uncertain conditions in an organization as a(n)_____.

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Intuitive processes are not used in the problem solution stage of decision making.

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Clear-cut decision criteria exist for nonprogrammed decisions.

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The point of the rational approach is that managers should try to use systematic procedures to arrive at good decisions.

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Define evidence-based management.How do decision makers use it to make better decisions?

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The _____ places less emphasis on the political and social factors but tells more about the structured sequence of activities undertaken from the discovery of a problem to its solution.

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The first four steps of the rational approach to decision making are specifically designed to help a manager:

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Sheila is one of the managers at Benson & Parker Advertising,an agency based in New York.She is a member of a coalition of managers who are deciding whether to shift their headquarters to Texas.Even though Sheila is against the move,she decides to suppress her opinion because most of the managers of the company favor the move.In this scenario,Sheila is engaging in _____.

(Multiple Choice)
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Tom Smith is the marketing manager of Food Lion,a chain of grocery stores in North Carolina.Each year,Tom is required to make a decision on whether the current advertising campaign needs to be revamped to generate the sales targets for the year.In order to help him arrive at a decision,Tom reads up on latest shopping trends of buyers,observing buying habits of customers,and reviewing daily sales figures.In this scenario,Tom is _____.

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Which of the following is a difference between the garbage can model and the incremental and Carnegie models?

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