Question 1

Identify one of the following as a characteristic feature of matrix organizations.

Accepted Answer

A)  Resource utilization is inefficient. 
B)  Higher management levels are overloaded with operational decisions. 
C)  The principle of unity-of-command is followed. 
D)  The decision-making process is highly centralized. 
E)  Dual career ladders are elaborated. 
A)  Resource utilization is inefficient. 
B)  Higher management levels are overloaded with operational decisions. 
C)  The principle of unity-of-command is followed. 
D)  The decision-making process is highly centralized. 
E)  Dual career ladders are elaborated.

Question 2

After downsizing, employees who keep their jobs struggle with heavier workloads and become risk-adverse, self-absorbed, and narrow-minded. They are said to display a phenomena known as

Accepted Answer

A)  sick building syndrome 
B)  survivor's syndrome 
C)  Stockholm syndrome 
D)  Usher syndrome 
E)  carpal tunnel syndrome 
A)  sick building syndrome 
B)  survivor's syndrome 
C)  Stockholm syndrome 
D)  Usher syndrome 
E)  carpal tunnel syndrome

Question 3

Customer focus, leadership, involvement of people, and continual improvement are all principles of

Accepted Answer

A)  ISO 9001 standards. 
B)  lean six sigma. 
C)  total quality management. 
D)  high-involvement organization. 
E)  IOS 1900 Standards. 
A)  ISO 9001 standards. 
B)  lean six sigma. 
C)  total quality management. 
D)  high-involvement organization. 
E)  IOS 1900 Standards.

Question 4

In a _____ organization, jobs and departments) are specialized and grouped as production, marketing, human resources, research and development, finance, accounting, and so forth based on the skills they require.

Accepted Answer

A)  divisional 
B)  network 
C)  matrix 
D)  functional 
E)  projectized 
A)  divisional 
B)  network 
C)  matrix 
D)  functional 
E)  projectized

Question 5

A system that calls for subassemblies and components to be manufactured in very small lots and delivered to the next stage of the production process as they are needed is known as

Accepted Answer

A)  mass production. 
B)  offshoring. 
C)  crowdsourcing. 
D)  continuous process. 
E)  just-in-time. 
A)  mass production. 
B)  offshoring. 
C)  crowdsourcing. 
D)  continuous process. 
E)  just-in-time.

Question 6

True Ketchup Inc. manufactures and distributes sauces, pickles, and spices. The company has separate divisions responsible for developing and marketing each item. Thus, the company has adopted a _____ approach to departmentalization.

Accepted Answer

A)  geographic 
B)  functional 
C)  matrix 
D)  customer 
E)  product 
A)  geographic 
B)  functional 
C)  matrix 
D)  customer 
E)  product

Question 7

In the context of the horizontal structure of a firm, which of the following is true of line departments?

Accepted Answer

A)  They depend on being an expert in a particular function for their growth. 
B)  They provide specialized or professional skills that support other departments. 
C)  They make things, sell things, or provide customer service. 
D)  They depend on the staff departments to make major operating decisions. 
E)  They cannot be held accountable for the "bottom-line" results of their decisions. 
A)  They depend on being an expert in a particular function for their growth. 
B)  They provide specialized or professional skills that support other departments. 
C)  They make things, sell things, or provide customer service. 
D)  They depend on the staff departments to make major operating decisions. 
E)  They cannot be held accountable for the "bottom-line" results of their decisions.

Question 8

What are the ISO 9001 standards and how do they apply to management systems of publicly-traded companies?

Accepted Answer

ISO 9001 is a series of voluntary qualit

Question 9

Compare and contrast differentiation and integration. How are differentiation and integration related in an effective organization?

Accepted Answer

Differentiation means the organization i

Question 10

______ introduced one of the most important contributions to total quality management-statistical tools to analyze the causes of product defects.

Accepted Answer

A)  Six sigma quality 
B)  Quality adjustment method 
C)  Mass inspection 
D)  mutual adjustment. 
E)  Just-in-time 
A)  Six sigma quality 
B)  Quality adjustment method 
C)  Mass inspection 
D)  mutual adjustment. 
E)  Just-in-time

Question 11

__________ strives to achieve the highest possible productivity and total quality, cost-effectively, by eliminating unnecessary steps in the production process and continually striving for improvement.

Accepted Answer

A)  Lean manufacturing 
B)  Continuous processing 
C)  Mass customization 
D)  Large batch technology 
E)  Crowdsourcing 
A)  Lean manufacturing 
B)  Continuous processing 
C)  Mass customization 
D)  Large batch technology 
E)  Crowdsourcing

Question 12

The approach to coordination, __________, involves feedback and discussions to jointly figure out how to approach problems and devise solutions that are agreeable to everyone.

Accepted Answer

A)  coordination by mutual adjustment 
B)  unity-of-command 
C)  coordination by specialization 
D)  coordination by formalization 
E)  authoritative decision making 
A)  coordination by mutual adjustment 
B)  unity-of-command 
C)  coordination by specialization 
D)  coordination by formalization 
E)  authoritative decision making

Question 13

A _____ is composed of temporary arrangements among members that can be assembled and reassembled to meet a changing competitive environment.

Accepted Answer

A)  modular network 
B)  mechanistic organization 
C)  divisional organization 
D)  functional organization 
E)  hierarchical network 
A)  modular network 
B)  mechanistic organization 
C)  divisional organization 
D)  functional organization 
E)  hierarchical network

Question 14

Which of the following is a characteristic of a mechanistic organization?

Accepted Answer

A)  informal organizational structure 
B)  obedience to authority as an expression of commitment 
C)  broad and evolving job responsibilities 
D)  high degree of employee interdependence 
E)  decentralized decision making 
A)  informal organizational structure 
B)  obedience to authority as an expression of commitment 
C)  broad and evolving job responsibilities 
D)  high degree of employee interdependence 
E)  decentralized decision making

Question 15

________ organization has departmentalization that groups units around products, customers, or geographic regions.

Accepted Answer

A)  Divisional 
B)  Centralized 
C)  Network 
D)  Functional 
E)  Virtual 
A)  Divisional 
B)  Centralized 
C)  Network 
D)  Functional 
E)  Virtual

Question 16

A _________ organization is one in which top management ensures that there is consensus about the direction in which the business is heading.

Accepted Answer

A)  centralized. 
B)  high-involvement 
C)  mechanistic 
D)  tall 
E)  bureaucratic 
A)  centralized. 
B)  high-involvement 
C)  mechanistic 
D)  tall 
E)  bureaucratic

Question 17

In the context of technology configurations, a small, local restaurant with one cook, two servers, and one cashier is an example of a

Accepted Answer

A)  job shop. 
B)  large batch company. 
C)  strategic business unit. 
D)  conglomerate. 
E)  heavy industry. 
A)  job shop. 
B)  large batch company. 
C)  strategic business unit. 
D)  conglomerate. 
E)  heavy industry.

Question 18

Briefly describe the structure and functions of the board of directors in a large company.

Accepted Answer

Stockholders elect a board of directors

Question 19

Veronica recently accepted a job with a reputed bank as an internal auditor. She found that her job was quite different from her previous internships. Her new company had strictly defined job responsibilities and lines of communication. For every decision she needed to make, approval had to be obtained from upper management. Overall, she found the atmosphere to be quite formal. Veronica's organization has a

Accepted Answer

A)  wide span of control. 
B)  high degree of centralization. 
C)  flat organizational structure. 
D)  matrix organizational design. 
E)  narrow locus of control. 
A)  wide span of control. 
B)  high degree of centralization. 
C)  flat organizational structure. 
D)  matrix organizational design. 
E)  narrow locus of control.

Question 20

In a vertical structure, narrow spans of control build an) _____ organization with many reporting levels.

Accepted Answer

A)  flat 
B)  wide 
C)  tall 
D)  decentralized 
E)  informal 
A)  flat 
B)  wide 
C)  tall 
D)  decentralized 
E)  informal

Identify one of the following as a characteristic feature of matrix organizations.

After downsizing, employees who keep their jobs struggle with heavier workloads and become risk-adverse, self-absorbed, and narrow-minded. They are said to display a phenomena known as

Customer focus, leadership, involvement of people, and continual improvement are all principles of

In a _____ organization, jobs and departments) are specialized and grouped as production, marketing, human resources, research and development, finance, accounting, and so forth based on the skills they require.

A system that calls for subassemblies and components to be manufactured in very small lots and delivered to the next stage of the production process as they are needed is known as

True Ketchup Inc. manufactures and distributes sauces, pickles, and spices. The company has separate divisions responsible for developing and marketing each item. Thus, the company has adopted a _____ approach to departmentalization.

In the context of the horizontal structure of a firm, which of the following is true of line departments?

What are the ISO 9001 standards and how do they apply to management systems of publicly-traded companies?

Compare and contrast differentiation and integration. How are differentiation and integration related in an effective organization?

______ introduced one of the most important contributions to total quality management-statistical tools to analyze the causes of product defects.

__________ strives to achieve the highest possible productivity and total quality, cost-effectively, by eliminating unnecessary steps in the production process and continually striving for improvement.

The approach to coordination, __________, involves feedback and discussions to jointly figure out how to approach problems and devise solutions that are agreeable to everyone.

A _____ is composed of temporary arrangements among members that can be assembled and reassembled to meet a changing competitive environment.

Which of the following is a characteristic of a mechanistic organization?

________ organization has departmentalization that groups units around products, customers, or geographic regions.

A _________ organization is one in which top management ensures that there is consensus about the direction in which the business is heading.

In the context of technology configurations, a small, local restaurant with one cook, two servers, and one cashier is an example of a

Briefly describe the structure and functions of the board of directors in a large company.

In a vertical structure, narrow spans of control build an) _____ organization with many reporting levels.

Managing Effectively in a Global World

The Evolution of Management

The Organizational Environment and Culture

Ethics and Corporate Responsibility

Planning and Decision Making

Entrepreneurship

Managing Human Resources

Managing Diversity and Inclusion

Leadership

Motivating People

Teamwork

Communicating

Managerial Control

Innovating and Changing

Filters

Exam 7: Organizing for Success

Identify one of the following as a characteristic feature of matrix organizations.

After downsizing, employees who keep their jobs struggle with heavier workloads and become risk-adverse, self-absorbed, and narrow-minded. They are said to display a phenomena known as

Customer focus, leadership, involvement of people, and continual improvement are all principles of

In a _____ organization, jobs and departments) are specialized and grouped as production, marketing, human resources, research and development, finance, accounting, and so forth based on the skills they require.

A system that calls for subassemblies and components to be manufactured in very small lots and delivered to the next stage of the production process as they are needed is known as

True Ketchup Inc. manufactures and distributes sauces, pickles, and spices. The company has separate divisions responsible for developing and marketing each item. Thus, the company has adopted a _____ approach to departmentalization.

In the context of the horizontal structure of a firm, which of the following is true of line departments?

What are the ISO 9001 standards and how do they apply to management systems of publicly-traded companies?

Compare and contrast differentiation and integration. How are differentiation and integration related in an effective organization?

______ introduced one of the most important contributions to total quality management-statistical tools to analyze the causes of product defects.

__________ strives to achieve the highest possible productivity and total quality, cost-effectively, by eliminating unnecessary steps in the production process and continually striving for improvement.

The approach to coordination, __________, involves feedback and discussions to jointly figure out how to approach problems and devise solutions that are agreeable to everyone.

A _____ is composed of temporary arrangements among members that can be assembled and reassembled to meet a changing competitive environment.

Which of the following is a characteristic of a mechanistic organization?

________ organization has departmentalization that groups units around products, customers, or geographic regions.

A _________ organization is one in which top management ensures that there is consensus about the direction in which the business is heading.

In the context of technology configurations, a small, local restaurant with one cook, two servers, and one cashier is an example of a

Briefly describe the structure and functions of the board of directors in a large company.

In a vertical structure, narrow spans of control build an) _____ organization with many reporting levels.

Managing Effectively in a Global World

The Evolution of Management

The Organizational Environment and Culture

Ethics and Corporate Responsibility

Planning and Decision Making

Entrepreneurship

Managing Human Resources

Managing Diversity and Inclusion

Leadership

Motivating People

Teamwork

Communicating

Managerial Control

Innovating and Changing

Filters