Exam 2: Managing Work Flows and Conducting Job Analysis

A team or task force consisting of workers who span functional or organizational boundaries and whose purpose is to examine complex issues is called a(n)________.

Which type of job analysis is often used to develop a performance appraisal?

You are job-sharing with a co-worker,Dave.Which of the following is true about this working arrangement?

The job summary lists the knowledge,skills,and abilities that workers need to perform the job successfully.

Work flow analysis examines and quantifies the manufacturing process.

Which question would most likely be answered by a job analysis?

Which of the following is a core job characteristic that activates the three psychological states,according to job characteristics theory?

ROWE policies are primarily implemented to:

Workers who are hired to deal with short-term increases in a business' workload are known as:

Your relatively flat organization is moving toward a boundaryless structure.Layers of management have been reduced to a minimum.You want employees to be self-managing,to perform several different tasks,and to take complete responsibility for the entire production process.________ would be your best choice as you implement a job redesign program.

The results of position analysis questionnaires are used by the federal government in the Dictionary of Occupational Titles.

Frederick Herzberg's two-factor theory was developed to explain:

The quality-of-work-life program at Ford is an example of a:

The work flow in an organization refers to the formal and informal relationships between people in the organization.

Marquis is examining the knowledge,skills,and abilities used in performing certain tasks.His process begins with interviews of the incumbents and their managers.He then constructs and administers a survey,and finally creates a matrix for rating the task.Marquis is most likely using which job analysis technique?

The basic element of work that is a logical and necessary step to perform a job is a:

Mary Ellen is using a computer to collect,record,store,and analyze her company's human resource.She is most likely using a:

Which term refers to the process of examining how work creates or adds value to the ongoing processes in a business?

Which of the following is a true statement based on the work adjustment theory?

A task inventory analysis is preferred by most HR managers because it is a prepared stock questionnaire that is easily administered and analyzed.