Exam 2: Managing Work Flows and Conducting Job Analysis

A work arrangement that gives employees control over the reporting and ending times of their daily work schedules is known as:

Frederick Herzberg's two-factor motivation theory focuses on the fit between the employee's needs and abilities and the characteristics of the job and the organization.

Job enlargement switches workers between different,narrowly defined tasks without disrupting the work flow.

The three psychological states central to the job characteristics theory include:

A job description should contain four key elements: identification information,a job summary,job duties and responsibilities,and job specifications and minimum qualifications.

Which of the following is NOT a typical responsibility for an SMT member?

Job sharing is primarily appealing to:

The process of putting specialized tasks back together so that one person is responsible for producing a whole product or an entire service is referred to as ________.

If managers needed a systematic way to analyze tasks in a given situation and wanted to use a tailored rather than a standardized questionnaire,they would most likely use a:

A ________ is a detailed summary of a job's tasks,duties,and responsibilities associated with the work flows.It emphasizes efficiency and control.

Which of the following is NOT an element of a job description?

According to Herzberg's theory,the absence of which of the following would most likely lead to employee dissatisfaction?

Teams and flexible work schedules are both being implemented more frequently in modern corporations.Discuss two types of teams and two types of flexible work schedules that firms use to increase employee productivity and satisfaction.

________ is a work arrangement that allows employees to work in their homes full-time,maintaining their connection to the office through phone,fax,and computer.

Which job analysis tool asks 194 questions and uses a five-point scale to determine which job elements are involved in performing a specific job?

Job analysis is a key HR function.Provide an overview of the job analysis process,including tools and brief descriptions of key job analysis techniques.How can an HRIS improve the job analysis process?

You are drafting a job description and have written a short statement that explains the duties and responsibilities of the job and where the job fits in the organizational structure.You have just written the:

Which of the following is a characteristic of a boundaryless organization?

Outsourcing HR activities typically increases control and decreases costs.

Flat organizational structures are helpful for organizations that emphasize customer satisfaction and have broadly defined jobs.