Question 1

According to goal-setting theory,employees are most motivated when goals are:

Accepted Answer

A)  broad and flexible. 
B)  relatively easy to attain. 
C)  specific and challenging. 
D)  closely linked to compensation. 
A)  broad and flexible. 
B)  relatively easy to attain. 
C)  specific and challenging. 
D)  closely linked to compensation.

Question 2

A work group differs from a team in what way?

Accepted Answer

A)  In a team, everyone is equal. In a work group, some members have more power than others. 
B)  A work group depends on an outside supervisor for direction, while a team self-directs. 
C)  A work group self-directs, while a team depends on an outside supervisor for direction. 
D)  A team tends to have better rapport between members than a work group. 
A)  In a team, everyone is equal. In a work group, some members have more power than others. 
B)  A work group depends on an outside supervisor for direction, while a team self-directs. 
C)  A work group self-directs, while a team depends on an outside supervisor for direction. 
D)  A team tends to have better rapport between members than a work group.

Question 3

Juanita is writing a job description.She specifies that job applicants must have a college degree in computer science and mastery of multiple programming languages.Which element of a job description is Juanita most likely writing?

Accepted Answer

A)  Job summary 
B)  Job responsibilities 
C)  Job specifications 
D)  Job specialization 
A)  Job summary 
B)  Job responsibilities 
C)  Job specifications 
D)  Job specialization

Question 4

Which of the following would be the best environment in which to implement a flat organizational structure?

Accepted Answer

A)  A global environment 
B)  A service-oriented environment 
C)  A predictable environment 
D)  A rapidly changing environment 
A)  A global environment 
B)  A service-oriented environment 
C)  A predictable environment 
D)  A rapidly changing environment

Question 5

Additional Case 2.1
Benson Manufacturing is a young, small firm that makes computer components and peripherals for assemblers like Dell and Gateway. Benson's market share is highly volatile based on the entrance and exit of competitors into the market. Benson buys raw materials from several suppliers who also supply competitors. The firm has two layers of management between the CEO and the component maker on the line.
The firm's CEO read a book about innovation and organizational change and now wants to look at what HR should do about reorganizing and changing staffing practices. The CEO wants to reduce costs in order to increase profit margins because he believes that margins will continue to shrink.
While productivity and quality are largely functions of the machines used in the process, the CEO still wants to focus on motivating Benson employees. He wants to motivate them by increasing wages through a bonus program, improving working conditions, and providing job security.
-Refer to Additional Case 2.1.Given the market demand for computer components,the best flexible work design to use would be:

Accepted Answer

A)  part-time workers. 
B)  telecommuters. 
C)  condensed workweeks. 
D)  temporary workers. 
A)  part-time workers. 
B)  telecommuters. 
C)  condensed workweeks. 
D)  temporary workers.

Question 6

A company with a prospector strategy would most likely:

Accepted Answer

A)  have a bureaucratic organizational structure. 
B)  give employees more responsibility. 
C)  use a vertical information system. 
D)  use hierarchy to resolve conflict. 
A)  have a bureaucratic organizational structure. 
B)  give employees more responsibility. 
C)  use a vertical information system. 
D)  use hierarchy to resolve conflict.

Question 7

Business process reengineering examines the fundamental way a company does business by analyzing its core processes.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following is NOT a section on the position analysis questionnaire?

Accepted Answer

A)  Mental processes 
B)  Job context 
C)  Work output 
D)  Job satisfaction 
A)  Mental processes 
B)  Job context 
C)  Work output 
D)  Job satisfaction

Question 9

What are the four perspectives on employee motivation? What are the key elements of each perspective? What are the weaknesses of each perspective? How can job design affect employee motivation?

Accepted Answer

Summary of suggested answer -
Theories-t

Question 10

In 2010,what percentage of the total labor force in the United States consisted of contingent workers?

Accepted Answer

A)  12% 
B)  26% 
C)  37% 
D)  44% 
A)  12% 
B)  26% 
C)  37% 
D)  44%

Question 11

________ is the process of organizing work into the tasks required to perform a specific job.

Accepted Answer

The answer of ________ is the process of organizing work...

Question 12

Additional Case 2.1
Benson Manufacturing is a young, small firm that makes computer components and peripherals for assemblers like Dell and Gateway. Benson's market share is highly volatile based on the entrance and exit of competitors into the market. Benson buys raw materials from several suppliers who also supply competitors. The firm has two layers of management between the CEO and the component maker on the line.
The firm's CEO read a book about innovation and organizational change and now wants to look at what HR should do about reorganizing and changing staffing practices. The CEO wants to reduce costs in order to increase profit margins because he believes that margins will continue to shrink.
While productivity and quality are largely functions of the machines used in the process, the CEO still wants to focus on motivating Benson employees. He wants to motivate them by increasing wages through a bonus program, improving working conditions, and providing job security.
-Refer to Additional Case 2.1.Which type of organizational structure would be most appropriate for Benson?

Accepted Answer

A)  Bureaucratic structure 
B)  Boundaryless structure 
C)  Flat organizational structure 
D)  Pyramid organizational structure 
A)  Bureaucratic structure 
B)  Boundaryless structure 
C)  Flat organizational structure 
D)  Pyramid organizational structure

Question 13

Which of the following aspects is NOT examined in a functional job analysis?

Accepted Answer

A)  The materials or services produced by the job incumbent 
B)  The methods the job incumbent uses to perform the job 
C)  The equipment and tools that a job incumbent uses 
D)  The motivators a job incumbent experiences 
A)  The materials or services produced by the job incumbent 
B)  The methods the job incumbent uses to perform the job 
C)  The equipment and tools that a job incumbent uses 
D)  The motivators a job incumbent experiences

Question 14

Job analysis data is primarily used by HR for handling compensation and training tasks; most HR managers find such information less useful for recruiting activities.

Accepted Answer

A) True 
 B)False

Question 15

Your organization is trying to decide if it should implement TQM.Management assembles a team from one department to study the issue.The team will disband once the study is complete.Which of the following would be most appropriate?

Accepted Answer

A)  Special purpose team 
B)  Self-managed team 
C)  Problem-solving team 
D)  Virtual team 
A)  Special purpose team 
B)  Self-managed team 
C)  Problem-solving team 
D)  Virtual team

Question 16

A self-managed team:

Accepted Answer

A)  consists of a small group of people who come together for specific, short-term assignments. 
B)  gathers for a few hours each week to solve problems in various work processes. 
C)  crosses functional or organizational boundaries to examine complex issues. 
D)  focuses on quality and productivity issues. 
A)  consists of a small group of people who come together for specific, short-term assignments. 
B)  gathers for a few hours each week to solve problems in various work processes. 
C)  crosses functional or organizational boundaries to examine complex issues. 
D)  focuses on quality and productivity issues.

Question 17

The first step to create general guidelines for conducting any job analysis is to:

Accepted Answer

A)  determine the uses of the job analysis. 
B)  select the jobs to be analyzed. 
C)  gather job-related information. 
D)  interview the job incumbents. 
A)  determine the uses of the job analysis. 
B)  select the jobs to be analyzed. 
C)  gather job-related information. 
D)  interview the job incumbents.

Question 18

What is the best job analysis tool for developing task-oriented job descriptions and performance appraisal forms?

Accepted Answer

A)  Task inventory analysis 
B)  Methods analysis 
C)  Critical incident technique 
D)  MPDQ 
A)  Task inventory analysis 
B)  Methods analysis 
C)  Critical incident technique 
D)  MPDQ

Question 19

What should be included in the minimum qualifications section of a job description?

Accepted Answer

A)  The basic standards a job applicant must have to be considered for the job 
B)  The 3-5 most important responsibilities of a potential employee 
C)  A summary of job duties and its place in the organization structure 
D)  Skills that would be beneficial for a potential employee to possess 
A)  The basic standards a job applicant must have to be considered for the job 
B)  The 3-5 most important responsibilities of a potential employee 
C)  A summary of job duties and its place in the organization structure 
D)  Skills that would be beneficial for a potential employee to possess

Question 20

Which type of organizational structure would be most appropriate for a company with a defender strategy?

Accepted Answer

A)  Flat 
B)  Boundaryless 
C)  Differentiated 
D)  Bureaucratic 
A)  Flat 
B)  Boundaryless 
C)  Differentiated 
D)  Bureaucratic

According to goal-setting theory,employees are most motivated when goals are:

A work group differs from a team in what way?

Juanita is writing a job description.She specifies that job applicants must have a college degree in computer science and mastery of multiple programming languages.Which element of a job description is Juanita most likely writing?

Which of the following would be the best environment in which to implement a flat organizational structure?

A company with a prospector strategy would most likely:

Business process reengineering examines the fundamental way a company does business by analyzing its core processes.

Which of the following is NOT a section on the position analysis questionnaire?

What are the four perspectives on employee motivation? What are the key elements of each perspective? What are the weaknesses of each perspective? How can job design affect employee motivation?

In 2010,what percentage of the total labor force in the United States consisted of contingent workers?

________ is the process of organizing work into the tasks required to perform a specific job.

Which of the following aspects is NOT examined in a functional job analysis?

Job analysis data is primarily used by HR for handling compensation and training tasks; most HR managers find such information less useful for recruiting activities.

Your organization is trying to decide if it should implement TQM.Management assembles a team from one department to study the issue.The team will disband once the study is complete.Which of the following would be most appropriate?

A self-managed team:

The first step to create general guidelines for conducting any job analysis is to:

What is the best job analysis tool for developing task-oriented job descriptions and performance appraisal forms?

What should be included in the minimum qualifications section of a job description?

Which type of organizational structure would be most appropriate for a company with a defender strategy?

Meeting Present and Emerging Strategic Human Resource Challenges

Understanding Equal Opportunity and the Legal Environment

Managing Diversity

Recruiting and Selecting Employees

Managing Employee Separations, Downsizing, and Outplacement

Appraising and Managing Performance

Training the Workforce

Developing Careers

Managing Compensation

Rewarding Performance

Designing and Administering Benefits

Developing Employee Relations

Respecting Employee Rights and Managing Discipline

Working With Organized Labor

Managing Workplace Safety and Health

International HRM Challenge

Filters

Exam 2: Managing Work Flows and Conducting Job Analysis

According to goal-setting theory,employees are most motivated when goals are:

A work group differs from a team in what way?

Juanita is writing a job description.She specifies that job applicants must have a college degree in computer science and mastery of multiple programming languages.Which element of a job description is Juanita most likely writing?

Which of the following would be the best environment in which to implement a flat organizational structure?

A company with a prospector strategy would most likely:

Business process reengineering examines the fundamental way a company does business by analyzing its core processes.

Which of the following is NOT a section on the position analysis questionnaire?

What are the four perspectives on employee motivation? What are the key elements of each perspective? What are the weaknesses of each perspective? How can job design affect employee motivation?

In 2010,what percentage of the total labor force in the United States consisted of contingent workers?

________ is the process of organizing work into the tasks required to perform a specific job.

Which of the following aspects is NOT examined in a functional job analysis?

Job analysis data is primarily used by HR for handling compensation and training tasks; most HR managers find such information less useful for recruiting activities.

Your organization is trying to decide if it should implement TQM.Management assembles a team from one department to study the issue.The team will disband once the study is complete.Which of the following would be most appropriate?

A self-managed team:

The first step to create general guidelines for conducting any job analysis is to:

What is the best job analysis tool for developing task-oriented job descriptions and performance appraisal forms?

What should be included in the minimum qualifications section of a job description?

Which type of organizational structure would be most appropriate for a company with a defender strategy?

Meeting Present and Emerging Strategic Human Resource Challenges

Understanding Equal Opportunity and the Legal Environment

Managing Diversity

Recruiting and Selecting Employees

Managing Employee Separations, Downsizing, and Outplacement

Appraising and Managing Performance

Training the Workforce

Developing Careers

Managing Compensation

Rewarding Performance

Designing and Administering Benefits

Developing Employee Relations

Respecting Employee Rights and Managing Discipline

Working With Organized Labor

Managing Workplace Safety and Health

International HRM Challenge

Filters