Exam 2: Managing Work Flows and Conducting Job Analysis

What are the primary types of contingent workers.What are some motivation issues that HR managers should consider when managing contingent workers?

A system used to collect,record,store,analyze,and retrieve data concerning an organization's human resources is referred to as a(n)________.

Which of the following would most likely increase as a result of work simplification?

Managers most likely use work flow analysis in order to:

Cecilia is observing assembly line workers performing their tasks.She's watching to see who they interact with,what machines they use,and how much they are supervised.Cecilia is most likely conducting a:

Courtland Corporation recently reduced its number of management levels and decentralized its entire managerial approach.Prior to this,the corporation maintained a pyramid-shaped management structure and was based on a functional division of labor.Courtland evolved from a ________ organization to a ________ organization.

Additional Case 2.2 You are the HR manager at Steel City, Inc., a firm that is considering going global in its product line and markets. The president realizes that this may require a reorganization. She wants to move into new international markets with minimum time and effort. She also wants to reduce management overhead and labor costs. At the same time, employees have been complaining about their work. Jobs are repetitive, and employees don't know how their work fits into the big picture. The president wants to provide employees with satisfying work, autonomy, and a performance-based pay system. She wants to give them as much control as possible and remove layers of management. -Refer to Additional Case 2.2.The president is discussing the use of teams in the company.Given the company direction and the president's goals,you should recommend:

Whenever management decides to change its business strategy,it must also reexamine its organizational structure.

A summary statement of the essential job duties and responsibilities of a job is called a:

Gathering job information by personal interviews is the most effective and efficient method of performing job analysis.

The critical incident technique involves collecting data through a questionnaire.

A(n)________ is the systematic process of collecting information used to make decisions about jobs.

Which HR practice would most likely change after a firm implements self-managed work teams?

A pyramid-shaped organizational structure that consists of hierarchies with many levels of management is referred to as a(n)________.

A KSA matrix should rate:

The ________ of a job analysis lists worker characteristics (KSAs)needed to perform the job successfully.

A virtual company displays which of the following characteristics?

Which of the following is an example of job enrichment?

When considering the legal consequences of a job analysis,HR managers must remember that:

Additional Case 2.3 Resources International, Inc. (RII) is going through a major organizational change. Executives at the firm have decided to rethink the whole organization. They believe that employees will be most strongly motivated by experiencing meaningful work, taking responsibility for outcomes, and receiving regular feedback. The HR team will analyze jobs as part of the change process, and HR must choose the best technique for the situation. HR needs to know what the incumbents do in their jobs. HR also needs behavioral descriptions from which to build new performance appraisal systems and training programs. Finally, RII is looking at current staffing practices and trying to decide what type of workforce is best for the future. The business is highly technical and requires highly experienced employees, but product demand is volatile. Demand can double or be cut in half from one year to the next, depending on the economy and competitors' actions. Innovation is key in RII's product development. In order to manage all the HR information generated for and during the change, RII has initiated an HRIS system -Refer to Additional Case 2.3.Managers at RII will most likely use the HRIS for which of the following activities?