Question 1

One conclusion of the Hawthorne studies was that social groups in organizations could effectively exert pressure to influence individuals to disregard monetary incentives.

Accepted Answer

A) True 
 B)False

Question 2

The use of mathematical models to investigate the decision situation is typical in ________.

Accepted Answer

A) the classical approach 
B) lower-level management analysis 
C) upper-level management analysis 
D) management science applications 
E) motion study techniques 
A) the classical approach 
B) lower-level management analysis 
C) upper-level management analysis 
D) management science applications 
E) motion study techniques

Question 3

One of the general principles of management explained by Fayol is "unity of command." What does this principle mean?

Accepted Answer

A) The entire organization should be moving toward a common objective. 
B) The interests of one person should take priority over the interests of the organization. 
C) All workers should receive orders from only one manager. 
D) All workers should be given the same orders by managers. 
E) All employees should be treated as equally as possible. 
A) The entire organization should be moving toward a common objective. 
B) The interests of one person should take priority over the interests of the organization. 
C) All workers should receive orders from only one manager. 
D) All workers should be given the same orders by managers. 
E) All employees should be treated as equally as possible.

Question 4

________,sparked off by the Hawthorne studies,is a people-oriented approach to management in which the interaction of people in organizations is studied to judge its impact on organizational success.

Accepted Answer

A) The behavioral study movement 
B) The human relations movement 
C) The scientific management movement 
D) The "one best way" model 
E) The motion studies initiative 
A) The behavioral study movement 
B) The human relations movement 
C) The scientific management movement 
D) The "one best way" model 
E) The motion studies initiative

Question 5

The primary investigative tool in F.W.Taylor's research was motion study.

Accepted Answer

A) True 
 B)False

Question 6

The Hawthorne Studies were conducted in two phases: the relay assembly test room experiments and the bank wiring observation room experiment.Which of the following approaches was developed based on these studies?

Accepted Answer

A) the behavioral approach 
B) the contingency approach 
C) the system approach 
D) the management science approach 
E) the classical approach 
A) the behavioral approach 
B) the contingency approach 
C) the system approach 
D) the management science approach 
E) the classical approach

Question 7

The Hawthorne studies concluded that lighting and temperature changes within organizations could significantly influence production.

Accepted Answer

A) True 
 B)False

Question 8

Each manager in an organization possesses certain amounts of authority.For example,the president possesses the most authority; the first-line supervisor,the least.According to Fayol,this is known as ________.

Accepted Answer

A) unity of command 
B) esprit de corps 
C) stability of tenure 
D) scalar chain 
E) decentralization 
A) unity of command 
B) esprit de corps 
C) stability of tenure 
D) scalar chain 
E) decentralization

Question 9

Jenna and two of her college friends recently initiated their own start-up.Jenna is in charge of recruiting people and personnel management.She hasn't had any experience in managing people and wants to establish a clear approach to management.However,she notices that the decisions she makes often vary depending on the people and situations.She realizes that the way she manages programmers needs a different outlook from the way she manages accountants.The most appropriate approach that Jenna could use in this scenario is the ________.

Accepted Answer

A) classical approach 
B) behavioral approach 
C) management science approach 
D) comprehensive management approach 
E) contingency approach 
A) classical approach 
B) behavioral approach 
C) management science approach 
D) comprehensive management approach 
E) contingency approach

Question 10

According to Fayol,employee retention should not be given high priority as recruitment and selection costs of hiring new workers is low.

Accepted Answer

A) True 
 B)False

Question 11

Under the piece-rate system pioneered by Taylor,________.

Accepted Answer

A) workers were paid according to the amount they produced 
B) managers develop their employees' work-related skills 
C) each job was reduced to the most basic movement possible 
D) workers were paid more than their managers 
E) managers were paid only after the workers exceeded production 
A) workers were paid according to the amount they produced 
B) managers develop their employees' work-related skills 
C) each job was reduced to the most basic movement possible 
D) workers were paid more than their managers 
E) managers were paid only after the workers exceeded production

Question 12

Which of the following is a characteristic of situations in which management science techniques are applied?

Accepted Answer

A) Managers need help analyzing a large number of variables. 
B) The use of behavioral models to investigate the decision situation is indicated. 
C) Managers want to determine the psychological and behavioral attitudes of employees. 
D) Managers want to determine quality of the customer experience. 
E) Social implications are used as guidelines for making a particular decision. 
A) Managers need help analyzing a large number of variables. 
B) The use of behavioral models to investigate the decision situation is indicated. 
C) Managers want to determine the psychological and behavioral attitudes of employees. 
D) Managers want to determine quality of the customer experience. 
E) Social implications are used as guidelines for making a particular decision.

Question 13

Gantt believed in worker compensation that corresponded to production,through the piece-rate system,and overproduction,through the ________.

Accepted Answer

A) staggered system 
B) bonus system 
C) pension system 
D) interest system 
E) profit system 
A) staggered system 
B) bonus system 
C) pension system 
D) interest system 
E) profit system

Question 14

In a learning organization,every organization member should understand his or her own job and how the jobs fit together to provide final products to the customer.This is known as ________.

Accepted Answer

A) personal mastery 
B) team learning 
C) challenging of mental models 
D) shared vision 
E) systems thinking 
A) personal mastery 
B) team learning 
C) challenging of mental models 
D) shared vision 
E) systems thinking

Question 15

The use of mathematical models to investigate the decision situation is typical in management science applications.

Accepted Answer

A) True 
 B)False

Question 16

The ________ in which various management methods have the best chance of success are attempted to be outlined by the contingency approach.

Accepted Answer

A) conditions 
B) techniques 
C) tools 
D) guidelines 
E) methods 
A) conditions 
B) techniques 
C) tools 
D) guidelines 
E) methods

Question 17

________ consists primarily of the work of Frederick W.Taylor,Frank and Lillian Gilbreth,and Henry L.Gantt.

Accepted Answer

A) Higher-level management analysis 
B) The behavioral approach 
C) Lower-level management analysis 
D) Management science 
E) Comprehensive management 
A) Higher-level management analysis 
B) The behavioral approach 
C) Lower-level management analysis 
D) Management science 
E) Comprehensive management

Question 18

In Fayol's principles of management,"decentralization" implies that ________.

Accepted Answer

A) the entire organization should be moving toward a common objective 
B) the importance of the subordinate role should be increased 
C) work should be divided among individuals 
D) the interests of one person should be prioritized over the interests of the organization 
E) workers should receive orders from a number of managers 
A) the entire organization should be moving toward a common objective 
B) the importance of the subordinate role should be increased 
C) work should be divided among individuals 
D) the interests of one person should be prioritized over the interests of the organization 
E) workers should receive orders from a number of managers

Question 19

Leo is analyzing ways to improve efficiency and productivity in a particular organization.The management problems being studied are very complicated and he needs help analyzing a large number of variables.He also intends to construct mathematical models to represent reality to determine how the real-world situation might be improved.In this scenario,Leo is applying the ________.

Accepted Answer

A) systems approach 
B) management science approach 
C) lower-level management analysis approach 
D) motion-study techniques approach 
E) contingency approach 
A) systems approach 
B) management science approach 
C) lower-level management analysis approach 
D) motion-study techniques approach 
E) contingency approach

Question 20

Constant interaction with the environment influences a human's state of existence and future.Hence,a human is an example of a(n)________.

Accepted Answer

A) static system 
B) inert system 
C) closed system 
D) conditional system 
E) open system 
A) static system 
B) inert system 
C) closed system 
D) conditional system 
E) open system

One conclusion of the Hawthorne studies was that social groups in organizations could effectively exert pressure to influence individuals to disregard monetary incentives.

The use of mathematical models to investigate the decision situation is typical in ________.

One of the general principles of management explained by Fayol is "unity of command." What does this principle mean?

________,sparked off by the Hawthorne studies,is a people-oriented approach to management in which the interaction of people in organizations is studied to judge its impact on organizational success.

The primary investigative tool in F.W.Taylor's research was motion study.

The Hawthorne Studies were conducted in two phases: the relay assembly test room experiments and the bank wiring observation room experiment.Which of the following approaches was developed based on these studies?

The Hawthorne studies concluded that lighting and temperature changes within organizations could significantly influence production.

Each manager in an organization possesses certain amounts of authority.For example,the president possesses the most authority; the first-line supervisor,the least.According to Fayol,this is known as ________.

According to Fayol,employee retention should not be given high priority as recruitment and selection costs of hiring new workers is low.

Under the piece-rate system pioneered by Taylor,________.

Which of the following is a characteristic of situations in which management science techniques are applied?

Gantt believed in worker compensation that corresponded to production,through the piece-rate system,and overproduction,through the ________.

In a learning organization,every organization member should understand his or her own job and how the jobs fit together to provide final products to the customer.This is known as ________.

The use of mathematical models to investigate the decision situation is typical in management science applications.

The ________ in which various management methods have the best chance of success are attempted to be outlined by the contingency approach.

________ consists primarily of the work of Frederick W.Taylor,Frank and Lillian Gilbreth,and Henry L.Gantt.

In Fayol's principles of management,"decentralization" implies that ________.

Constant interaction with the environment influences a human's state of existence and future.Hence,a human is an example of a(n)________.

Introducing Modern Management

Managers and Society

Management and Diversity

Managing in the Global Arena

Management and Entrepreneurship

Principles of Planning

Making Decisions

Strategic Planning: Strategies, Tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, Authority, and Delegation

Human Resource Management

Organizational Change: Stress,Conflict and Virtuality

Influencing and Communication

Leadership

Motivation

Groups and Teams

Managing Organization Culture

Encouraging Creativity and Innovation

Controlling, Information, and Technology

Production and Control

Filters

Exam 2: Managing

One conclusion of the Hawthorne studies was that social groups in organizations could effectively exert pressure to influence individuals to disregard monetary incentives.

The use of mathematical models to investigate the decision situation is typical in ________.

One of the general principles of management explained by Fayol is "unity of command." What does this principle mean?

________,sparked off by the Hawthorne studies,is a people-oriented approach to management in which the interaction of people in organizations is studied to judge its impact on organizational success.

The primary investigative tool in F.W.Taylor's research was motion study.

The Hawthorne Studies were conducted in two phases: the relay assembly test room experiments and the bank wiring observation room experiment.Which of the following approaches was developed based on these studies?

The Hawthorne studies concluded that lighting and temperature changes within organizations could significantly influence production.

Each manager in an organization possesses certain amounts of authority.For example,the president possesses the most authority; the first-line supervisor,the least.According to Fayol,this is known as ________.

According to Fayol,employee retention should not be given high priority as recruitment and selection costs of hiring new workers is low.

Under the piece-rate system pioneered by Taylor,________.

Which of the following is a characteristic of situations in which management science techniques are applied?

Gantt believed in worker compensation that corresponded to production,through the piece-rate system,and overproduction,through the ________.

In a learning organization,every organization member should understand his or her own job and how the jobs fit together to provide final products to the customer.This is known as ________.

The use of mathematical models to investigate the decision situation is typical in management science applications.

The ________ in which various management methods have the best chance of success are attempted to be outlined by the contingency approach.

________ consists primarily of the work of Frederick W.Taylor,Frank and Lillian Gilbreth,and Henry L.Gantt.

In Fayol's principles of management,"decentralization" implies that ________.

Constant interaction with the environment influences a human's state of existence and future.Hence,a human is an example of a(n)________.

Introducing Modern Management

Managers and Society

Management and Diversity

Managing in the Global Arena

Management and Entrepreneurship

Principles of Planning

Making Decisions

Strategic Planning: Strategies, Tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, Authority, and Delegation

Human Resource Management

Organizational Change: Stress,Conflict and Virtuality

Influencing and Communication

Leadership

Motivation

Groups and Teams

Managing Organization Culture

Encouraging Creativity and Innovation

Controlling, Information, and Technology

Production and Control

Filters