Exam 20: Controlling, Information, and Technology

As part of a process of job redesigning,the HR manager of Mars LLC conducted an informal survey of employees to assess their job satisfaction levels.However,fearing negative action,only a few employees gave clear and unambiguous responses to the HR manager's questions.This survey is likely to be of little use to the HR manager because it is ________.

The quality of the IS refers to ________.

Irvine White's work primarily involves supervising the production in one of the factories of TM Corp,a large manufacturing and retail company.Which of the following information is most likely to be relevant for Irvine?

________ is a segment of technology which uses computers and telecommunication devices that focus on the use of information in the performance of work.

The typical IS is a formally established organizational network that gives managers continual access to vital information.

Most managers have substantial control over increasing their position power.

________ decisions relate to ensuring that specific organizational tasks are carried out effectively and efficiently.

Information required for decisions related to operational control should ________.

Gathering appropriate data is the first step in operating an IS properly.

Appropriate information for strategic planning decisions is generally not completely current,but more historical in nature.

Which of the following is NOT a factor that determines the value of information?

Outline the steps involved in the controlling process.

The power derived from a manager's relationship with others is called ________ power.

"Paralysis by analysis" is generally caused by ________.

________ is defined in terms of how relevant the information is to the decision-making situation the manager faces.

Which of the following is true about managing the IS workforce?

As part of the controlling process,you have finished measuring the performance of your team.What must you do next?

Derek recently asked for opinions on whether to install charging stations at every bay in his organization.The response was huge and mixed.There were a lot of pros and cons mentioned.Derek is now unable to come to a decision.Which of the following describes the situation?

Define the terms "technology," "information technology," and "information systems."

A ________ is a sign that a problem exists.