Question 1

The first major step in evaluating organizational information is to determine the expected cost of obtaining that information.

Accepted Answer

A) True 
 B)False

Question 2

What are the challenges faced by executives in managing the IS workforce?

Accepted Answer

As corporations rely more heavily on inf

Question 3

In order to increase his personal power,a manager should ________.

Accepted Answer

A) move up the organizational hierarchy 
B) demonstrate a high level of expertise 
C) downplay his authority over organizational resources 
D) minimize subordinates' perception that they are dependent on him or her 
E) focus on enhancing his position power 
A) move up the organizational hierarchy 
B) demonstrate a high level of expertise 
C) downplay his authority over organizational resources 
D) minimize subordinates' perception that they are dependent on him or her 
E) focus on enhancing his position power

Question 4

Describe the six steps necessary to effectively operate an IS.

Accepted Answer

IS personnel generally need to perform s

Question 5

Information for operational control decisions does not need to be completely accurate because such decisions tend to be characterized by subjectivity and focus on areas that are difficult to measure.

Accepted Answer

A) True 
 B)False

Question 6

________ involves measuring the degree to which employees,or users,are satisfied with the IS.

Accepted Answer

A) Measuring employee satisfaction 
B) Managing price satisfaction 
C) Managing user satisfaction 
D) Managing employee proficiency 
E) Formatting the IS 
A) Measuring employee satisfaction 
B) Managing price satisfaction 
C) Managing user satisfaction 
D) Managing employee proficiency 
E) Formatting the IS

Question 7

In order to preserve their position power,managers should ask for personal favors from subordinates.

Accepted Answer

A) True 
 B)False

Question 8

________ decisions relate to obtaining and effectively and efficiently using the organizational resources necessary to reach organizational objectives.

Accepted Answer

A) Strategic planning 
B) Operational control 
C) Strategic control 
D) Operational planning 
E) Management control 
A) Strategic planning 
B) Operational control 
C) Strategic control 
D) Operational planning 
E) Management control

Question 9

Which of the following information would be most appropriate for the middle management of a large corporation?

Accepted Answer

A) environmental data and trends 
B) summaries and exception reports of operating results 
C) summary reports of transactions 
D) detailed reports of problems 
E) forecasts 
A) environmental data and trends 
B) summaries and exception reports of operating results 
C) summary reports of transactions 
D) detailed reports of problems 
E) forecasts

Question 10

Since information is central to all organizational decision making,there is no such thing as too much information.

Accepted Answer

A) True 
 B)False

Question 11

________ is managerial activity aimed at bringing organizational performance up to the level of performance standards.

Accepted Answer

A) Laddering 
B) Corrective action 
C) Reprogramming 
D) Market correction 
E) Contrarian investing 
A) Laddering 
B) Corrective action 
C) Reprogramming 
D) Market correction 
E) Contrarian investing

Question 12

Because Jamie is the manager,her subordinates follow her instructions.This is an example of ________.

Accepted Answer

A) personal power 
B) position power 
C) total power 
D) social power 
E) absolute power 
A) personal power 
B) position power 
C) total power 
D) social power 
E) absolute power

Question 13

________ is the extent to which the receipt of information allows decisions to be made and action to be taken so the organization can gain some benefit from possessing the information.

Accepted Answer

A) Information appropriateness 
B) Information quality 
C) Information timeliness 
D) Information quantity 
E) Information scope 
A) Information appropriateness 
B) Information quality 
C) Information timeliness 
D) Information quantity 
E) Information scope

Question 14

Which of the following information would be most appropriate for the top management of a large corporation?

Accepted Answer

A) summary reports of transactions 
B) operating plans and policies 
C) detailed reports of problems 
D) operational control procedures 
E) environmental data and trends 
A) summary reports of transactions 
B) operating plans and policies 
C) detailed reports of problems 
D) operational control procedures 
E) environmental data and trends

Question 15

Which of the following is the first step in the controlling process?

Accepted Answer

A) controlling performance 
B) taking corrective action 
C) measuring performance 
D) recognizing problems 
E) comparing performance standards 
A) controlling performance 
B) taking corrective action 
C) measuring performance 
D) recognizing problems 
E) comparing performance standards

Question 16

Explain the ways an individual can be successful in increasing his or her personal power.

Accepted Answer

To increase personal power,a manager sho

Question 17

Which of the following information would be most appropriate for the first-line management of a large corporation?

Accepted Answer

A) summary reports of operations 
B) environmental data and trends 
C) decisions on strategic plans 
D) detailed reports of problems 
E) forecasts 
A) summary reports of operations 
B) environmental data and trends 
C) decisions on strategic plans 
D) detailed reports of problems 
E) forecasts

Question 18

The International Information Security Foundation produced a document which included a set of best practices for IS managers known as ________.

Accepted Answer

A) Information Systems Security Consultant Professionals (ISSCP) 
B) Gannt chart 
C) Generally Accepted System Security Principles (GASSP) 
D) Material Safety Data Sheet (MSDS) 
E) Pert chart 
A) Information Systems Security Consultant Professionals (ISSCP) 
B) Gannt chart 
C) Generally Accepted System Security Principles (GASSP) 
D) Material Safety Data Sheet (MSDS) 
E) Pert chart

Question 19

The information that managers receive heavily influences managerial decision making.

Accepted Answer

A) True 
 B)False

Question 20

________ involves comparison of organizational information with the expected cost of obtaining that information.

Accepted Answer

A) Evaluating the cost of technology 
B) Evaluating the cost of personnel 
C) Evaluating the cost of data 
D) Evaluating the cost of production 
E) Evaluating the cost of distribution 
A) Evaluating the cost of technology 
B) Evaluating the cost of personnel 
C) Evaluating the cost of data 
D) Evaluating the cost of production 
E) Evaluating the cost of distribution

Exam 20: Controlling, Information, and Technology

The first major step in evaluating organizational information is to determine the expected cost of obtaining that information.

What are the challenges faced by executives in managing the IS workforce?

In order to increase his personal power,a manager should ________.

Describe the six steps necessary to effectively operate an IS.

Information for operational control decisions does not need to be completely accurate because such decisions tend to be characterized by subjectivity and focus on areas that are difficult to measure.

________ involves measuring the degree to which employees,or users,are satisfied with the IS.

In order to preserve their position power,managers should ask for personal favors from subordinates.

________ decisions relate to obtaining and effectively and efficiently using the organizational resources necessary to reach organizational objectives.

Which of the following information would be most appropriate for the middle management of a large corporation?

Since information is central to all organizational decision making,there is no such thing as too much information.

________ is managerial activity aimed at bringing organizational performance up to the level of performance standards.

Because Jamie is the manager,her subordinates follow her instructions.This is an example of ________.

________ is the extent to which the receipt of information allows decisions to be made and action to be taken so the organization can gain some benefit from possessing the information.

Which of the following information would be most appropriate for the top management of a large corporation?

Which of the following is the first step in the controlling process?

Explain the ways an individual can be successful in increasing his or her personal power.

Which of the following information would be most appropriate for the first-line management of a large corporation?

The International Information Security Foundation produced a document which included a set of best practices for IS managers known as ________.

The information that managers receive heavily influences managerial decision making.

________ involves comparison of organizational information with the expected cost of obtaining that information.

Introducing Modern Management

Managing

Managers and Society

Management and Diversity

Managing in the Global Arena

Management and Entrepreneurship

Principles of Planning

Making Decisions

Strategic Planning: Strategies, Tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, Authority, and Delegation

Human Resource Management

Organizational Change: Stress,Conflict and Virtuality

Influencing and Communication

Leadership

Motivation

Groups and Teams

Managing Organization Culture

Encouraging Creativity and Innovation

Production and Control

Filters