Question 1

Which of the following is considered a production/operations business function?

Accepted Answer

A) Personnel requirements forecasting 
B) Process control 
C) Investment management 
D) Sales force automation 
A) Personnel requirements forecasting 
B) Process control 
C) Investment management 
D) Sales force automation

Question 2

Transaction reports can take the form of a transaction listing,such as a payroll register.

Accepted Answer

A) True 
 B)False

Question 3

_______________ systems are cross-functional information systems that enhance communication and coordination among the members of business teams and workgroups.

Accepted Answer

A) Enterprise coordination 
B) Enterprise integration 
C) Enterprise collaboration 
D) Transaction processing 
A) Enterprise coordination 
B) Enterprise integration 
C) Enterprise collaboration 
D) Transaction processing

Question 4

All of the following are supported by the accounting business function except:

Accepted Answer

A) General ledger 
B) Inventory control 
C) Capital budgeting 
D) Payroll 
A) General ledger 
B) Inventory control 
C) Capital budgeting 
D) Payroll

Question 5

EAI software can integrate the front-office and ________________ applications of a business so they work together in a seamless,integrated way.

Accepted Answer

The answer of EAI software can integrate the front-office and...

Question 6

_______________ planning software can help determine the financing needs of a business and analyze alternative methods of financing.

Accepted Answer

The answer of _______________ planning software can help determine the...

Question 7

The integration of enterprise application clusters has little,if any,impact on customer call center responsiveness.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following is considered a finance business function?

Accepted Answer

A) General ledger 
B) Inventory control 
C) Capital budgeting 
D) Payroll 
A) General ledger 
B) Inventory control 
C) Capital budgeting 
D) Payroll

Question 9

As described in the text,partner relationship management focuses on:

Accepted Answer

A) Developing the most efficient and effective sourcing and procurement processes. 
B) Acquiring and retaining profitable customers via delivery of timely products. 
C) Acquiring and retaining partners who can enhance the selling and distribution of a firm's products and services. 
D) Providing a firm's employees with tools that support group collaboration and decision support. 
A) Developing the most efficient and effective sourcing and procurement processes. 
B) Acquiring and retaining profitable customers via delivery of timely products. 
C) Acquiring and retaining partners who can enhance the selling and distribution of a firm's products and services. 
D) Providing a firm's employees with tools that support group collaboration and decision support.

Question 10

A cross-functional information system for a manufacturing company supports all the following new product development processes for Manufacturing except:

Accepted Answer

A) Product Design. 
B) Production Start. 
C) Equipment Design. 
D) Product Release. 
A) Product Design. 
B) Production Start. 
C) Equipment Design. 
D) Product Release.

Question 11

E-business _______________.

Accepted Answer

A) is the same as e-commerce 
B) is narrower in scope than e-commerce 
C) uses the Internet and information technology to support e-commerce 
D) is just techno-speak and hype; it is no different than traditional business 
A) is the same as e-commerce 
B) is narrower in scope than e-commerce 
C) uses the Internet and information technology to support e-commerce 
D) is just techno-speak and hype; it is no different than traditional business

Question 12

Online transaction processing (OLTP)is generally considered a post-event system because transactions are entered nightly.

Accepted Answer

A) True 
 B)False

Question 13

According to the Real Life Case,organizations are increasingly viewing _______________ as assets,to be acquired,cultivated,and deployed strategically-not unlike product inventory or IT systems.

Accepted Answer

A) employees 
B) products 
C) customers 
D) All of the choices are correct. 
A) employees 
B) products 
C) customers 
D) All of the choices are correct.

Question 14

Enterprise collaboration systems are cross-functional e-business systems that enhance communication,coordination,and collaboration among the members of business teams and workgroups.

Accepted Answer

A) True 
 B)False

Question 15

Machine control is the use of computers to control the actions of machines.This is also popularly known as _______________ control.

Accepted Answer

The answer of Machine control is the use of computers...

Question 16

A(n)_______________ business system is a type of information system that supports the business functions of accounting,finance,marketing,operations management,and human resource management.

Accepted Answer

A) functional 
B) inter-enterprise 
C) collaboration 
D) enterprise resource 
A) functional 
B) inter-enterprise 
C) collaboration 
D) enterprise resource

Question 17

The first step of the transaction processing cycle is _______________.

Accepted Answer

A) inquiry processing 
B) document generation 
C) transaction processing 
D) data entry 
A) inquiry processing 
B) document generation 
C) transaction processing 
D) data entry

Question 18

Many companies view sales force tracking as a way to gain a strategic advantage in sales productivity and marketing responsiveness.

Accepted Answer

A) True 
 B)False

Question 19

As described in the text,enterprise resource planning focuses on:

Accepted Answer

A) Developing the most efficient and effective sourcing and procurement processes. 
B) Acquiring and retaining profitable customers via delivery of timely products. 
C) Acquiring and retaining partners who can enhance the selling and distribution of a firm's products and services. 
D) Efficiency of a firm's internal production,distribution,and financial processes. 
A) Developing the most efficient and effective sourcing and procurement processes. 
B) Acquiring and retaining profitable customers via delivery of timely products. 
C) Acquiring and retaining partners who can enhance the selling and distribution of a firm's products and services. 
D) Efficiency of a firm's internal production,distribution,and financial processes.

Question 20

Cross-functional enterprise systems cross the boundaries of traditional business functions in order to reengineer and improve vital business processes all across the enterprise.

Accepted Answer

A) True 
 B)False

Which of the following is considered a production/operations business function?

Transaction reports can take the form of a transaction listing,such as a payroll register.

_______________ systems are cross-functional information systems that enhance communication and coordination among the members of business teams and workgroups.

All of the following are supported by the accounting business function except:

EAI software can integrate the front-office and ________________ applications of a business so they work together in a seamless,integrated way.

_______________ planning software can help determine the financing needs of a business and analyze alternative methods of financing.

The integration of enterprise application clusters has little,if any,impact on customer call center responsiveness.

Which of the following is considered a finance business function?

As described in the text,partner relationship management focuses on:

A cross-functional information system for a manufacturing company supports all the following new product development processes for Manufacturing except:

E-business _______________.

Online transaction processing (OLTP)is generally considered a post-event system because transactions are entered nightly.

According to the Real Life Case,organizations are increasingly viewing _______________ as assets,to be acquired,cultivated,and deployed strategically-not unlike product inventory or IT systems.

Enterprise collaboration systems are cross-functional e-business systems that enhance communication,coordination,and collaboration among the members of business teams and workgroups.

Machine control is the use of computers to control the actions of machines.This is also popularly known as _______________ control.

A(n)_______________ business system is a type of information system that supports the business functions of accounting,finance,marketing,operations management,and human resource management.

The first step of the transaction processing cycle is _______________.

Many companies view sales force tracking as a way to gain a strategic advantage in sales productivity and marketing responsiveness.

As described in the text,enterprise resource planning focuses on:

Cross-functional enterprise systems cross the boundaries of traditional business functions in order to reengineer and improve vital business processes all across the enterprise.

Information Systems in Business

Strategic Decision Making

E-Business

Ethics and Information Security

It Architectures

Telecommunications and Networks

Operations Management and Supply Chain Management

Customer Relationship Management and Business Intelligence

Enterprise Resource Planning and Collaboration Systems

Systems Development and Project Management

Innovation, Entrepreneurship, and 21st Century Global Business

Filters

Exam 7: Networks, Telecommunications, and Mobile Technol

Which of the following is considered a production/operations business function?

Transaction reports can take the form of a transaction listing,such as a payroll register.

_______________ systems are cross-functional information systems that enhance communication and coordination among the members of business teams and workgroups.

All of the following are supported by the accounting business function except:

EAI software can integrate the front-office and ________________ applications of a business so they work together in a seamless,integrated way.

_______________ planning software can help determine the financing needs of a business and analyze alternative methods of financing.

The integration of enterprise application clusters has little,if any,impact on customer call center responsiveness.

Which of the following is considered a finance business function?

As described in the text,partner relationship management focuses on:

A cross-functional information system for a manufacturing company supports all the following new product development processes for Manufacturing except:

E-business _______________.

Online transaction processing (OLTP)is generally considered a post-event system because transactions are entered nightly.

According to the Real Life Case,organizations are increasingly viewing _______________ as assets,to be acquired,cultivated,and deployed strategically-not unlike product inventory or IT systems.

Enterprise collaboration systems are cross-functional e-business systems that enhance communication,coordination,and collaboration among the members of business teams and workgroups.

Machine control is the use of computers to control the actions of machines.This is also popularly known as _______________ control.

A(n)_______________ business system is a type of information system that supports the business functions of accounting,finance,marketing,operations management,and human resource management.

The first step of the transaction processing cycle is _______________.

Many companies view sales force tracking as a way to gain a strategic advantage in sales productivity and marketing responsiveness.

As described in the text,enterprise resource planning focuses on:

Cross-functional enterprise systems cross the boundaries of traditional business functions in order to reengineer and improve vital business processes all across the enterprise.

Information Systems in Business

Strategic Decision Making

E-Business

Ethics and Information Security

It Architectures

Telecommunications and Networks

Operations Management and Supply Chain Management

Customer Relationship Management and Business Intelligence

Enterprise Resource Planning and Collaboration Systems

Systems Development and Project Management

Innovation, Entrepreneurship, and 21st Century Global Business

Filters