Exam 1: Information Systems in Business

According to the Real World case,JetBlue's employees do not need training to utilize the computerized reservation system.

A sales manager exercises control when reassigning salespersons to new territories after evaluating feedback about their sales performance.

A system that can change itself or its environment in order to survive is _______________ system.

An information system that supports accounting is an example of a functional business system.

_______________ is data about the performance of a system.

A system that provides pre-specified reports for the managers of an organization would be classified as a _______________ information system.

Increased importance placed on cyber-security will reduce the need for workers skilled in information security.

The term "information technology" refers to all of the components and resources necessary to deliver the information and functions of a system to an organization.

The goal of knowledge management systems (KMS)is to help knowledge workers create,organize,and _______________ important business knowledge wherever and whenever it is needed.

In an e-business enterprise,an intranet refers to:

According to the Agile case,

Electronic commerce systems generally include all of the following except:

A system that supports the creation,organization,and dissemination of business knowledge within the enterprise,such as intranet access to best business practices,sales proposal strategies,or customer problem resolutions is a(n)_______________.

Transaction processing systems process transactions in two basic ways,_______________ processing or real-time.

People,hardware,software,__________,and networks are the five basic resources of information systems.

An _______________ system is an organized combination of people,hardware,software,telecommunications networks,and data resources that collects,transforms,and disseminates information in an organization.

In the context of the information systems model,information is subjected to a "value-added" process that converts it to data that meet the needs of end users.

In the context of the information systems model,_______________ are the operating instructions for the people who will use an information system.Examples are instructions for filling out a paper form or using a software package.

Data are raw facts or observations,typically about physical phenomena or business transactions.

Which of the following is an example of control of an information system's performance?