Question 1

Enterprise collaboration systems involve the use of software tools to support e-commerce functions with customers and suppliers.

Accepted Answer

A) True 
 B)False

Question 2

Executive information systems (EIS)are tailored to meet the strategic information needs of which of the following management levels?

Accepted Answer

A) Top management (strategic) 
B) Middle management (tactical) 
C) Lower management (operational) 
D) All of the choices are correct. 
A) Top management (strategic) 
B) Middle management (tactical) 
C) Lower management (operational) 
D) All of the choices are correct.

Question 3

When employees in a project team use email to send and receive messages and use video conferences to hold electronic meetings and coordinate their activities,they are using _______________.

Accepted Answer

A) transaction processing systems 
B) process control systems 
C) enterprise collaboration systems 
D) decision support systems 
A) transaction processing systems 
B) process control systems 
C) enterprise collaboration systems 
D) decision support systems

Question 4

Most retail stores now use computer-based information systems to keep track of inventory,but few use them to evaluate sales trends.

Accepted Answer

A) True 
 B)False

Question 5

The human body and an oil refinery can both be classified as systems.

Accepted Answer

A) True 
 B)False

Question 6

A _______________ document is the original,formal record of a transaction.

Accepted Answer

The answer of A _______________ document is the original,formal record...

Question 7

All of the following would be considered a hardware resource except:

Accepted Answer

A) A microcomputer 
B) A keyboard 
C) Magnetic and optical disks 
D) Programs and procedures 
A) A microcomputer 
B) A keyboard 
C) Magnetic and optical disks 
D) Programs and procedures

Question 8

Sew What?'s information system allows the firm to __________.

Accepted Answer

A) provide a web site that accounts for nearly all their recent growth 
B) manage the business and provide outstanding customer support 
C) gain recognition and provide credibility to the general public 
D) All the choices are correct. 
A) provide a web site that accounts for nearly all their recent growth 
B) manage the business and provide outstanding customer support 
C) gain recognition and provide credibility to the general public 
D) All the choices are correct.

Question 9

According to the SAP case,the key to success with an ERP system is:

Accepted Answer

A) To look at ERP as a one-time implementation. 
B) To look at ERP as an ongoing investment strategy. 
C) To avoid ERP systems. 
D) Human resource management. 
A) To look at ERP as a one-time implementation. 
B) To look at ERP as an ongoing investment strategy. 
C) To avoid ERP systems. 
D) Human resource management.

Question 10

According to the Real World case,although the Veterans' Administration suffered a systems failure in September 1997 that affected 17 VA facilities,there was never any threat to patient safety.

Accepted Answer

A) True 
 B)False

Question 11

As a manager,you must be aware of what uses of information technology might be considered improper,irresponsible,or harmful to individuals or to society.This dimension of the use of information technology is referred to in the text as an _______________ responsibility.

Accepted Answer

The answer of As a manager,you must be aware of...

Question 12

Enterprise collaboration systems enhance team and workgroup communication and productivity,and include applications that are sometimes called office _______________ systems.

Accepted Answer

The answer of Enterprise collaboration systems enhance team and workgroup...

Question 13

The rapid development of microcomputer processing power,application software packages,and telecommunications networks gave birth to the phenomenon of _______________.

Accepted Answer

A) manufacturer-to-public direct sales 
B) MIS departments 
C) end user computing 
D) electronic monitoring 
A) manufacturer-to-public direct sales 
B) MIS departments 
C) end user computing 
D) electronic monitoring

Question 14

Electronic _______________ is the buying,selling,marketing,and servicing of products,services,and information over a variety of computer networks.

Accepted Answer

The answer of Electronic _______________ is the buying,selling,marketing,and servicing of...

Question 15

Information technology can help all kinds of businesses improve the efficiency and effectiveness of their business processes and managerial decision making.

Accepted Answer

A) True 
 B)False

Question 16

A manufacturing system accepts raw materials as input and produces finished goods as output.An information system accepts data as input and processes them into _______________ as output.

Accepted Answer

The answer of A manufacturing system accepts raw materials as...

Question 17

Telecommunications networks consist of _______________.

Accepted Answer

A) computers,the Internet,intranets,and extranets 
B) communications processors 
C) devices interconnected by communication media and controlled by communications software 
D) All of the choices are correct. 
A) computers,the Internet,intranets,and extranets 
B) communications processors 
C) devices interconnected by communication media and controlled by communications software 
D) All of the choices are correct.

Question 18

An organization is considered an open system when it interfaces and interacts with other systems in its environment.

Accepted Answer

A) True 
 B)False

Enterprise collaboration systems involve the use of software tools to support e-commerce functions with customers and suppliers.

Executive information systems (EIS)are tailored to meet the strategic information needs of which of the following management levels?

When employees in a project team use email to send and receive messages and use video conferences to hold electronic meetings and coordinate their activities,they are using _______________.

Most retail stores now use computer-based information systems to keep track of inventory,but few use them to evaluate sales trends.

The human body and an oil refinery can both be classified as systems.

A _______________ document is the original,formal record of a transaction.

All of the following would be considered a hardware resource except:

Sew What?'s information system allows the firm to __________.

According to the SAP case,the key to success with an ERP system is:

According to the Real World case,although the Veterans' Administration suffered a systems failure in September 1997 that affected 17 VA facilities,there was never any threat to patient safety.

As a manager,you must be aware of what uses of information technology might be considered improper,irresponsible,or harmful to individuals or to society.This dimension of the use of information technology is referred to in the text as an _______________ responsibility.

Enterprise collaboration systems enhance team and workgroup communication and productivity,and include applications that are sometimes called office _______________ systems.

The rapid development of microcomputer processing power,application software packages,and telecommunications networks gave birth to the phenomenon of _______________.

Electronic _______________ is the buying,selling,marketing,and servicing of products,services,and information over a variety of computer networks.

Information technology can help all kinds of businesses improve the efficiency and effectiveness of their business processes and managerial decision making.

A manufacturing system accepts raw materials as input and produces finished goods as output.An information system accepts data as input and processes them into _______________ as output.

Telecommunications networks consist of _______________.

An organization is considered an open system when it interfaces and interacts with other systems in its environment.

Strategic Decision Making

E-Business

Ethics and Information Security

It Architectures

Telecommunications and Networks

Networks, Telecommunications, and Mobile Technol

Operations Management and Supply Chain Management

Customer Relationship Management and Business Intelligence

Enterprise Resource Planning and Collaboration Systems

Systems Development and Project Management

Innovation, Entrepreneurship, and 21st Century Global Business

Filters

Exam 1: Information Systems in Business

Enterprise collaboration systems involve the use of software tools to support e-commerce functions with customers and suppliers.

Executive information systems (EIS)are tailored to meet the strategic information needs of which of the following management levels?

When employees in a project team use email to send and receive messages and use video conferences to hold electronic meetings and coordinate their activities,they are using _______________.

Most retail stores now use computer-based information systems to keep track of inventory,but few use them to evaluate sales trends.

The human body and an oil refinery can both be classified as systems.

A _______________ document is the original,formal record of a transaction.

All of the following would be considered a hardware resource except:

Sew What?'s information system allows the firm to __________.

According to the SAP case,the key to success with an ERP system is:

According to the Real World case,although the Veterans' Administration suffered a systems failure in September 1997 that affected 17 VA facilities,there was never any threat to patient safety.

As a manager,you must be aware of what uses of information technology might be considered improper,irresponsible,or harmful to individuals or to society.This dimension of the use of information technology is referred to in the text as an _______________ responsibility.

Enterprise collaboration systems enhance team and workgroup communication and productivity,and include applications that are sometimes called office _______________ systems.

The rapid development of microcomputer processing power,application software packages,and telecommunications networks gave birth to the phenomenon of _______________.

Electronic _______________ is the buying,selling,marketing,and servicing of products,services,and information over a variety of computer networks.

Information technology can help all kinds of businesses improve the efficiency and effectiveness of their business processes and managerial decision making.

A manufacturing system accepts raw materials as input and produces finished goods as output.An information system accepts data as input and processes them into _______________ as output.

Telecommunications networks consist of _______________.

An organization is considered an open system when it interfaces and interacts with other systems in its environment.

Strategic Decision Making

E-Business

Ethics and Information Security

It Architectures

Telecommunications and Networks

Networks, Telecommunications, and Mobile Technol

Operations Management and Supply Chain Management

Customer Relationship Management and Business Intelligence

Enterprise Resource Planning and Collaboration Systems

Systems Development and Project Management

Innovation, Entrepreneurship, and 21st Century Global Business

Filters