Question 1

Social network analysis identifies the informal structures and their embedded social relationships that are active in an organization.

Accepted Answer

A) True 
 B)False

Question 2

When organizations grow in size,adding levels of management and thereby lengthening the chain of command,they tend to get __________.

Accepted Answer

A) Taller. 
B) Shorter. 
C) Flatter. 
D) Wider. 
E) Narrower. 
A) Taller. 
B) Shorter. 
C) Flatter. 
D) Wider. 
E) Narrower.

Question 3

Differentiation refers to the degree of difference that exists among subsystems in an organization.

Accepted Answer

A) True 
 B)False

Question 4

Product structures group together jobs and activities that serve the same customers or clients.

Accepted Answer

A) True 
 B)False

Question 5

The organizational design that is highly bureaucratic in nature is called the organic design.

Accepted Answer

A) True 
 B)False

Question 6

The number of persons reporting directly to a single manager is an organizational issue relating to __________.

Accepted Answer

A) Functional authority. 
B) Centralization. 
C) Line and staff relationships. 
D) Informal structures. 
E) Span of control. 
A) Functional authority. 
B) Centralization. 
C) Line and staff relationships. 
D) Informal structures. 
E) Span of control.

Question 7

One of the disadvantages of using a team structure is __________.

Accepted Answer

A) Conflicting loyalties of members. 
B) Speed and quality of decisions. 
C) Improved morale. 
D) Shared knowledge. 
E) Improving lateral relations. 
A) Conflicting loyalties of members. 
B) Speed and quality of decisions. 
C) Improved morale. 
D) Shared knowledge. 
E) Improving lateral relations.

Question 8

Which of the following pieces of information cannot be determined from an organization chart?

Accepted Answer

A) Formal communication channels. 
B) Type of work performed. 
C) Division of work. 
D) Levels of management. 
E) Informal decision-making coalitions. 
A) Formal communication channels. 
B) Type of work performed. 
C) Division of work. 
D) Levels of management. 
E) Informal decision-making coalitions.

Question 9

A virtual organization is a special form of a boundaryless organization.

Accepted Answer

A) True 
 B)False

Question 10

The advantages of network structures include
a)staying cost competitive through reduced overhead and increased operating efficiency,and
b)operating with fewer full-time employees and less complex internal systems.

Accepted Answer

A) True 
 B)False

Question 11

Briefly describe the functional,divisional,and matrix types of organizational structure.What are the advantages and disadvantages of each type of organizational structure?

Accepted Answer

Functional structures occur when people

Question 12

Tom Burns and George Stalker found that the mechanistic organizations thrived when the environment was unstable and changing because it provided a necessary counterbalancing sense of order.

Accepted Answer

A) True 
 B)False

Question 13

An)__________ brings together members from different areas of work responsibility.

Accepted Answer

A) Interdepartmental team. 
B) Cross-functional team. 
C) Self-managing team. 
D) Task team. 
E) Network team. 
A) Interdepartmental team. 
B) Cross-functional team. 
C) Self-managing team. 
D) Task team. 
E) Network team.

Question 14

The three action steps involved in delegation are: outline expectations,grant authority,and create accountability.

Accepted Answer

A) True 
 B)False

Question 15

Divisional structures can create healthy rivalries as divisions compete for available resources.

Accepted Answer

A) True 
 B)False

Question 16

The process of entrusting work to others in the organization by giving them the right to make decisions and take action is __________.

Accepted Answer

A) What the manager should do. 
B) The hierarchy of authority. 
C) Delegation. 
D) Empowerment. 
E) Decentralization. 
A) What the manager should do. 
B) The hierarchy of authority. 
C) Delegation. 
D) Empowerment. 
E) Decentralization.

Question 17

If an organization is concerned about frequently adding and deleting new products or services and also wants to make sure that customers or clients always have a program manager available to respond to questions and concerns,the__________ structural form is a good choice.

Accepted Answer

A) Horizontal. 
B) Vertical. 
C) Functional. 
D) Divisional. 
E) Matrix. 
A) Horizontal. 
B) Vertical. 
C) Functional. 
D) Divisional. 
E) Matrix.

Question 18

The current trend in the use of staff is to reduce the size of staff in order to increase operating efficiency.

Accepted Answer

A) True 
 B)False

Question 19

The line of authority that vertically links each position,such as the sales representatives reporting to the sales manager and the sales manager reporting to the chief executive officer,with successively higher levels of management is the __________.

Accepted Answer

A) chain of authority 
B) unity of command 
C) span of control 
D) chain of command. 
E) line of authority. 
A) chain of authority 
B) unity of command 
C) span of control 
D) chain of command. 
E) line of authority.

Question 20

Jill,a recent MBA graduate in the field of accounting,is the finance manager of ION Company.Jill has a problem with a shadow organization in his division.One sensible first step in Jill's management strategy might be __________.

Accepted Answer

A) Meeting with his employees to let them know he is the boss. 
B) Promising bonuses only to those employees who agree with him and work with him. 
C) Seeking to understand and work with the shadow organization. 
D) Firing the people who are members of the shadow organization. 
E) Assuming his staff is trying to undermine him and act accordingly. 
A) Meeting with his employees to let them know he is the boss. 
B) Promising bonuses only to those employees who agree with him and work with him. 
C) Seeking to understand and work with the shadow organization. 
D) Firing the people who are members of the shadow organization. 
E) Assuming his staff is trying to undermine him and act accordingly.

Social network analysis identifies the informal structures and their embedded social relationships that are active in an organization.

When organizations grow in size,adding levels of management and thereby lengthening the chain of command,they tend to get __________.

Differentiation refers to the degree of difference that exists among subsystems in an organization.

Product structures group together jobs and activities that serve the same customers or clients.

The organizational design that is highly bureaucratic in nature is called the organic design.

The number of persons reporting directly to a single manager is an organizational issue relating to __________.

One of the disadvantages of using a team structure is __________.

Which of the following pieces of information cannot be determined from an organization chart?

A virtual organization is a special form of a boundaryless organization.

The advantages of network structures include a)staying cost competitive through reduced overhead and increased operating efficiency,and b)operating with fewer full-time employees and less complex internal systems.

Briefly describe the functional,divisional,and matrix types of organizational structure.What are the advantages and disadvantages of each type of organizational structure?

Tom Burns and George Stalker found that the mechanistic organizations thrived when the environment was unstable and changing because it provided a necessary counterbalancing sense of order.

An)__________ brings together members from different areas of work responsibility.

The three action steps involved in delegation are: outline expectations,grant authority,and create accountability.

Divisional structures can create healthy rivalries as divisions compete for available resources.

The process of entrusting work to others in the organization by giving them the right to make decisions and take action is __________.

If an organization is concerned about frequently adding and deleting new products or services and also wants to make sure that customers or clients always have a program manager available to respond to questions and concerns,the__________ structural form is a good choice.

The current trend in the use of staff is to reduce the size of staff in order to increase operating efficiency.

The line of authority that vertically links each position,such as the sales representatives reporting to the sales manager and the sales manager reporting to the chief executive officer,with successively higher levels of management is the __________.

Jill,a recent MBA graduate in the field of accounting,is the finance manager of ION Company.Jill has a problem with a shadow organization in his division.One sensible first step in Jill's management strategy might be __________.

Intro to Management

Management Learning Past to Present

Global Dimensions of Management

Ethics, Social Responsibility and Sustainability

Managing Entrepreneurship and Small Business

Planning and Techniques

Strategy and Strategic Management

Innovation and Organizational Change

HRM: Building a Winning Culture

Leadership and Communication

Individual Behaviour

Information and Decision-Making

Motivation

Teams

Control

Operations and Services Management

Filters

Exam 8: Organizational Structure and Design

Social network analysis identifies the informal structures and their embedded social relationships that are active in an organization.

When organizations grow in size,adding levels of management and thereby lengthening the chain of command,they tend to get __________.

Differentiation refers to the degree of difference that exists among subsystems in an organization.

Product structures group together jobs and activities that serve the same customers or clients.

The organizational design that is highly bureaucratic in nature is called the organic design.

The number of persons reporting directly to a single manager is an organizational issue relating to __________.

One of the disadvantages of using a team structure is __________.

Which of the following pieces of information cannot be determined from an organization chart?

A virtual organization is a special form of a boundaryless organization.

The advantages of network structures include a)staying cost competitive through reduced overhead and increased operating efficiency,and b)operating with fewer full-time employees and less complex internal systems.

Briefly describe the functional,divisional,and matrix types of organizational structure.What are the advantages and disadvantages of each type of organizational structure?

Tom Burns and George Stalker found that the mechanistic organizations thrived when the environment was unstable and changing because it provided a necessary counterbalancing sense of order.

An)__________ brings together members from different areas of work responsibility.

The three action steps involved in delegation are: outline expectations,grant authority,and create accountability.

Divisional structures can create healthy rivalries as divisions compete for available resources.

The process of entrusting work to others in the organization by giving them the right to make decisions and take action is __________.

If an organization is concerned about frequently adding and deleting new products or services and also wants to make sure that customers or clients always have a program manager available to respond to questions and concerns,the__________ structural form is a good choice.

The current trend in the use of staff is to reduce the size of staff in order to increase operating efficiency.

The line of authority that vertically links each position,such as the sales representatives reporting to the sales manager and the sales manager reporting to the chief executive officer,with successively higher levels of management is the __________.

Jill,a recent MBA graduate in the field of accounting,is the finance manager of ION Company.Jill has a problem with a shadow organization in his division.One sensible first step in Jill's management strategy might be __________.

Intro to Management

Management Learning Past to Present

Global Dimensions of Management

Ethics, Social Responsibility and Sustainability

Managing Entrepreneurship and Small Business

Planning and Techniques

Strategy and Strategic Management

Innovation and Organizational Change

HRM: Building a Winning Culture

Leadership and Communication

Individual Behaviour

Information and Decision-Making

Motivation

Teams

Control

Operations and Services Management

Filters