Question 1

Line personnel provide expert advice and guidance to staff personnel.

Accepted Answer

A) True 
 B)False

Question 2

Members of matrix organizations experience task confusion and encounter power struggles because of reporting to both a "project team boss" and a "functional boss."

Accepted Answer

A) True 
 B)False

Question 3

Team members' effective utilization of the time they spend together is independent of the quality of their interpersonal relations,group dynamics,and team management.

Accepted Answer

A) True 
 B)False

Question 4

The line of authority that vertically links each position

Accepted Answer

A) True 
 B)False

Question 5

__________ structures group together jobs and activities that are being performed in the same location.

Accepted Answer

A) Product. 
B) Market. 
C) Geographical. 
D) Customer. 
E) Process. 
A) Product. 
B) Market. 
C) Geographical. 
D) Customer. 
E) Process.

Question 6

Network organizations own only the support functions and outsource core functions.

Accepted Answer

A) True 
 B)False

Question 7

In the management process of organizing,the strategic leadership challenge is to choose the best organizational form to fit the strategy and other situational demands.

Accepted Answer

A) True 
 B)False

Question 8

An organic design has all the following characteristics EXCEPT:

Accepted Answer

A) Decentralized authority. 
B) Few rules and procedures. 
C) Narrow spans of control. 
D) Shared tasks. 
E) Many teams and task forces. 
A) Decentralized authority. 
B) Few rules and procedures. 
C) Narrow spans of control. 
D) Shared tasks. 
E) Many teams and task forces.

Question 9

Authority is the right to act in ways to carry out the assigned tasks.

Accepted Answer

A) True 
 B)False

Question 10

An)_________ groups together people who work on the same product or process,serve similar customers,or work in the same area or geographic region.

Accepted Answer

A) Divisional structure. 
B) Informal structure. 
C) Matrix structure. 
D) Integration structure. 
E) Functional structure. 
A) Divisional structure. 
B) Informal structure. 
C) Matrix structure. 
D) Integration structure. 
E) Functional structure.

Question 11

Lorna is the Chair of the liberal arts program at a large college,and is always signing forms from the professors she supervises.As well,the college administration demands that strict hierarchical levels must be adhered to,which has caused barriers between Lorna and her staff.Lorna would prefer more flexibility and fewer rules when dealing with her staff.The fact that Lorraine signature must be on all forms,and that the college administration demands that strict hierarchal levels must be followed implies that the college has an): structure.

Accepted Answer

A) centralized 
B) decentralized 
C) complicated 
D) organic 
E) rigid 
A) centralized 
B) decentralized 
C) complicated 
D) organic 
E) rigid

Question 12

The __________ principle states: "authority should equal responsibility when work is delegated from a supervisor to a subordinate."

Accepted Answer

A) Scalar. 
B) Span-of-control. 
C) Balance-of-command. 
D) Responsible management. 
E) Authority-and-responsibility. 
A) Scalar. 
B) Span-of-control. 
C) Balance-of-command. 
D) Responsible management. 
E) Authority-and-responsibility.

Question 13

The following five examples describe different types of relationships between employees in XYZ Company.Which set of relationships indicates the existence of a shadow organization?

Accepted Answer

A) Department managers report directly to the vice presidents in charge of their division. 
B) An employee asks questions of an immediate supervisor,gets answers,and works closely with this person. 
C) In one department,superior-subordinate relationships are strained.Subordinates take direction from the manager of another department. 
D) Members of a word processing pool provide secretarial services for all divisions on a first come,first served basis. 
E) The company president delegates authority to division managers,division managers delegate authority to department managers,and department managers delegate authority to support staff. 
A) Department managers report directly to the vice presidents in charge of their division. 
B) An employee asks questions of an immediate supervisor,gets answers,and works closely with this person. 
C) In one department,superior-subordinate relationships are strained.Subordinates take direction from the manager of another department. 
D) Members of a word processing pool provide secretarial services for all divisions on a first come,first served basis. 
E) The company president delegates authority to division managers,division managers delegate authority to department managers,and department managers delegate authority to support staff.

Question 14

Workers in a matrix structure belong to at least two formal groups at the same time.These two groups are a functional group and a product,project,or program group.

Accepted Answer

A) True 
 B)False

Question 15

The __________ is a "shadow' organization made up of the unofficial,but often critical,working relationships between organizational members.

Accepted Answer

A) Formal structure. 
B) Organizational chart. 
C) Informal structure. 
D) Adaptive organizational structure. 
E) Horizontal organizational structure. 
A) Formal structure. 
B) Organizational chart. 
C) Informal structure. 
D) Adaptive organizational structure. 
E) Horizontal organizational structure.

Question 16

__________ is the process of arranging people and other resources to work together to accomplish a goal.

Accepted Answer

A) Planning. 
B) Organizing 
C) Controlling. 
D) Leading. 
E) Strategizing. 
A) Planning. 
B) Organizing 
C) Controlling. 
D) Leading. 
E) Strategizing.

Question 17

Staff can grow to the point where it costs more in administrative overhead than the staff is worth.

Accepted Answer

A) True 
 B)False

Question 18

Horizontal structures provide all of the following except:

Accepted Answer

A) Decreases hierarchy. 
B) Increases empowerment. 
C) Better mobilization of technology. 
D) Focuses the organization around functions,not processes. 
E) Better use of human talents. 
A) Decreases hierarchy. 
B) Increases empowerment. 
C) Better mobilization of technology. 
D) Focuses the organization around functions,not processes. 
E) Better use of human talents.

Question 19

Organizational design is the process of choosing and implementing organizational structures that best arrange resources to accomplish the organization's mission and objectives.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following statements about span of control is not accurate?

Accepted Answer

A) When the span of control is narrow,relatively few people report directly to a given manager. 
B) Early management theorists sought to determine the optimum span of control for any manager. 
C) There is a limit to the number of people one manager can effectively supervise. 
D) Narrow spans of control create an organization that is less efficient and less flexible. 
E) Wider spans of control usually result in additional management overhead costs. 
A) When the span of control is narrow,relatively few people report directly to a given manager. 
B) Early management theorists sought to determine the optimum span of control for any manager. 
C) There is a limit to the number of people one manager can effectively supervise. 
D) Narrow spans of control create an organization that is less efficient and less flexible. 
E) Wider spans of control usually result in additional management overhead costs.

Line personnel provide expert advice and guidance to staff personnel.

Members of matrix organizations experience task confusion and encounter power struggles because of reporting to both a "project team boss" and a "functional boss."

Team members' effective utilization of the time they spend together is independent of the quality of their interpersonal relations,group dynamics,and team management.

The line of authority that vertically links each position

__________ structures group together jobs and activities that are being performed in the same location.

Network organizations own only the support functions and outsource core functions.

In the management process of organizing,the strategic leadership challenge is to choose the best organizational form to fit the strategy and other situational demands.

An organic design has all the following characteristics EXCEPT:

Authority is the right to act in ways to carry out the assigned tasks.

An)_________ groups together people who work on the same product or process,serve similar customers,or work in the same area or geographic region.

The __________ principle states: "authority should equal responsibility when work is delegated from a supervisor to a subordinate."

The following five examples describe different types of relationships between employees in XYZ Company.Which set of relationships indicates the existence of a shadow organization?

Workers in a matrix structure belong to at least two formal groups at the same time.These two groups are a functional group and a product,project,or program group.

The __________ is a "shadow' organization made up of the unofficial,but often critical,working relationships between organizational members.

__________ is the process of arranging people and other resources to work together to accomplish a goal.

Staff can grow to the point where it costs more in administrative overhead than the staff is worth.

Horizontal structures provide all of the following except:

Organizational design is the process of choosing and implementing organizational structures that best arrange resources to accomplish the organization's mission and objectives.

Which of the following statements about span of control is not accurate?

Intro to Management

Management Learning Past to Present

Global Dimensions of Management

Ethics, Social Responsibility and Sustainability

Managing Entrepreneurship and Small Business

Planning and Techniques

Strategy and Strategic Management

Innovation and Organizational Change

HRM: Building a Winning Culture

Leadership and Communication

Individual Behaviour

Information and Decision-Making

Motivation

Teams

Control

Operations and Services Management

Filters

Exam 8: Organizational Structure and Design

Line personnel provide expert advice and guidance to staff personnel.

Members of matrix organizations experience task confusion and encounter power struggles because of reporting to both a "project team boss" and a "functional boss."

Team members' effective utilization of the time they spend together is independent of the quality of their interpersonal relations,group dynamics,and team management.

The line of authority that vertically links each position

__________ structures group together jobs and activities that are being performed in the same location.

Network organizations own only the support functions and outsource core functions.

In the management process of organizing,the strategic leadership challenge is to choose the best organizational form to fit the strategy and other situational demands.

An organic design has all the following characteristics EXCEPT:

Authority is the right to act in ways to carry out the assigned tasks.

An)_________ groups together people who work on the same product or process,serve similar customers,or work in the same area or geographic region.

The __________ principle states: "authority should equal responsibility when work is delegated from a supervisor to a subordinate."

The following five examples describe different types of relationships between employees in XYZ Company.Which set of relationships indicates the existence of a shadow organization?

Workers in a matrix structure belong to at least two formal groups at the same time.These two groups are a functional group and a product,project,or program group.

The __________ is a "shadow' organization made up of the unofficial,but often critical,working relationships between organizational members.

__________ is the process of arranging people and other resources to work together to accomplish a goal.

Staff can grow to the point where it costs more in administrative overhead than the staff is worth.

Horizontal structures provide all of the following except:

Organizational design is the process of choosing and implementing organizational structures that best arrange resources to accomplish the organization's mission and objectives.

Which of the following statements about span of control is not accurate?

Intro to Management

Management Learning Past to Present

Global Dimensions of Management

Ethics, Social Responsibility and Sustainability

Managing Entrepreneurship and Small Business

Planning and Techniques

Strategy and Strategic Management

Innovation and Organizational Change

HRM: Building a Winning Culture

Leadership and Communication

Individual Behaviour

Information and Decision-Making

Motivation

Teams

Control

Operations and Services Management

Filters