Question 1

According to Albert Bandura,if a person gains confidence through positive experience,it is referred to as ________.

Accepted Answer

A) emotional arousal 
B) vicarious modeling 
C) social persuasion 
D) verbal persuasion 
E) enactive mastery 
A) emotional arousal 
B) vicarious modeling 
C) social persuasion 
D) verbal persuasion 
E) enactive mastery

Question 2

Benevolents are people who have a desire to be over-rewarded.

Accepted Answer

A) True 
 B)False

Question 3

The ________ states that behavior that results in a positive outcome is likely to be repeated,and the behavior that results in a negative outcome is not likely to be repeated.

Accepted Answer

A) law of contingent reinforcement 
B) progression principle 
C) law of effect 
D) deficit principle 
E) law of immediate reinforcement 
A) law of contingent reinforcement 
B) progression principle 
C) law of effect 
D) deficit principle 
E) law of immediate reinforcement

Question 4

Verbal persuasion is a way of enhancing self-efficacy by praising the efforts of a person performing a job.

Accepted Answer

A) True 
 B)False

Question 5

According to Vroom's expectancy theory,managers can build positive expectancies by:

Accepted Answer

A) setting challenging goals and making people work hard to achieve those goals even though they lack the ability and resources to complete the tasks. 
B) clarifying the rewards for high performance. 
C) selecting workers with the right abilities for the jobs to be done and providing them with the best training and development. 
D) increasing the communication with the subordinates to help identify important employee needs and benefits. 
E) allotting rewards fairly on a performance-contingent basis. 
A) setting challenging goals and making people work hard to achieve those goals even though they lack the ability and resources to complete the tasks. 
B) clarifying the rewards for high performance. 
C) selecting workers with the right abilities for the jobs to be done and providing them with the best training and development. 
D) increasing the communication with the subordinates to help identify important employee needs and benefits. 
E) allotting rewards fairly on a performance-contingent basis.

Question 6

According to the acquired needs theory,the need for ________ is the desire to control other people,to influence their behavior,or be responsible for them.

Accepted Answer

A) power 
B) achievement 
C) participation 
D) affiliation 
E) accomplishment 
A) power 
B) achievement 
C) participation 
D) affiliation 
E) accomplishment

Question 7

An)________ reinforcement schedule administers a reward each time a desired behavior occurs.

Accepted Answer

A) conditioned 
B) continuous 
C) immediate 
D) intermittent 
E) annual 
A) conditioned 
B) continuous 
C) immediate 
D) intermittent 
E) annual

Question 8

Managers can effectively obtain the motivational benefits of goal setting by:

Accepted Answer

A) encouraging the employees to do their best instead of mentioning what is expected of them. 
B) setting goals that are easily attainable so that the employees do not have the fear of failure in performing a task. 
C) providing feedback on the performance related to the assigned goal and rewarding people on the accomplishment of those goals. 
D) letting the employees decide the goals they want to accomplish rather than making them aware of management's expectations. 
E) giving challenging goals to the employees and pressurizing them to meet the expectations. 
A) encouraging the employees to do their best instead of mentioning what is expected of them. 
B) setting goals that are easily attainable so that the employees do not have the fear of failure in performing a task. 
C) providing feedback on the performance related to the assigned goal and rewarding people on the accomplishment of those goals. 
D) letting the employees decide the goals they want to accomplish rather than making them aware of management's expectations. 
E) giving challenging goals to the employees and pressurizing them to meet the expectations.

Question 9

Martin encourages the employees who have not been meeting the expectations of the job by ignoring minor issues when they meet his expectations.This type of strategy used to strengthen the desirable behavior is called ________.

Accepted Answer

A) extinction 
B) intermittent reinforcement 
C) positive reinforcement 
D) punishment 
E) negative reinforcement 
A) extinction 
B) intermittent reinforcement 
C) positive reinforcement 
D) punishment 
E) negative reinforcement

Question 10

Which of the following is true about punishment and extinction strategies?

Accepted Answer

A) Both of these strategies weaken or eliminate undesirable behaviors. 
B) Both of these strategies strengthen desirable behavior by making a desirable consequence contingent on its occurrence. 
C) Both of these strategies make the removal of a pleasant consequence contingent on its performance. 
D) Both of these strategies strengthen desirable behavior when it occurs. 
E) Both of these strategies make an unpleasant consequence contingent on its occurrence. 
A) Both of these strategies weaken or eliminate undesirable behaviors. 
B) Both of these strategies strengthen desirable behavior by making a desirable consequence contingent on its occurrence. 
C) Both of these strategies make the removal of a pleasant consequence contingent on its performance. 
D) Both of these strategies strengthen desirable behavior when it occurs. 
E) Both of these strategies make an unpleasant consequence contingent on its occurrence.

Question 11

Need for ________ is the desire to establish and maintain friendly and warm relations with other people.

Accepted Answer

A) accomplishment 
B) achievement 
C) power 
D) autonomy 
E) affiliation 
A) accomplishment 
B) achievement 
C) power 
D) autonomy 
E) affiliation

Question 12

________ employs people in clearly defined and specialized tasks with narrow job scope.

Accepted Answer

A) Job enlargement 
B) Job simplification 
C) Vertical loading 
D) Job enrichment 
E) Job rotation 
A) Job enlargement 
B) Job simplification 
C) Vertical loading 
D) Job enrichment 
E) Job rotation

Question 13

Which of the following is true about valence?

Accepted Answer

A) It is sometimes called performance-outcome expectancy. 
B) It is the desire to establish good relations with coworkers. 
C) It refers to a person's belief that working hard will result in a desired level of task performance being achieved. 
D) It indicates that successful performance will be followed by rewards. 
E) It is the value a person assigns to the possible rewards and other work-related outcomes. 
A) It is sometimes called performance-outcome expectancy. 
B) It is the desire to establish good relations with coworkers. 
C) It refers to a person's belief that working hard will result in a desired level of task performance being achieved. 
D) It indicates that successful performance will be followed by rewards. 
E) It is the value a person assigns to the possible rewards and other work-related outcomes.

Question 14

The concept of ________ proposes that people have different preferences for equity and thus react differently to perceptions of inequity.

Accepted Answer

A) positive reinforcement 
B) instrumentality 
C) equity sensitivity 
D) perceived inequities 
E) negative reinforcement 
A) positive reinforcement 
B) instrumentality 
C) equity sensitivity 
D) perceived inequities 
E) negative reinforcement

Question 15

According to Frederick Herzberg,things related to the work environment are satisfier factors.

Accepted Answer

A) True 
 B)False

Question 16

Under-reward inequity occurs when an individual perceives that his or her outcomes-to-inputs ratio is greater than that of his or her referent.

Accepted Answer

A) True 
 B)False

Question 17

What are the advantages and disadvantages of telecommuting?

Accepted Answer

The advantages of telecommuting are: 
-I

Question 18

Nathan,a supervisor in a tea manufacturing firm,observes that the employees are not happy with their jobs as they find it monotonous.They get bored of doing the same thing everyday.Nathan tries to deal with this problem by combining two or three tasks that were previously done by different employees and allotting a single person to perform the task.The method employed by Nathan to increase the task variety is called job ________.

Accepted Answer

A) sharing 
B) rotation 
C) simplification 
D) enrichment 
E) enlargement 
A) sharing 
B) rotation 
C) simplification 
D) enrichment 
E) enlargement

Question 19

________ helps in eliminating the problems associated with job simplification by increasing the task variety by periodically shifting workers between different jobs.

Accepted Answer

A) Job enrichment 
B) Vertical loading 
C) Job enlargement 
D) Job rotation 
E) Automation 
A) Job enrichment 
B) Vertical loading 
C) Job enlargement 
D) Job rotation 
E) Automation

Question 20

________ is a person's belief that he or she is capable of performing a task.

Accepted Answer

A) Expectancy 
B) Self-efficacy 
C) Instrumentality 
D) Credibility 
E) Competency 
A) Expectancy 
B) Self-efficacy 
C) Instrumentality 
D) Credibility 
E) Competency

According to Albert Bandura,if a person gains confidence through positive experience,it is referred to as ________.

Benevolents are people who have a desire to be over-rewarded.

The ________ states that behavior that results in a positive outcome is likely to be repeated,and the behavior that results in a negative outcome is not likely to be repeated.

Verbal persuasion is a way of enhancing self-efficacy by praising the efforts of a person performing a job.

According to Vroom's expectancy theory,managers can build positive expectancies by:

According to the acquired needs theory,the need for ________ is the desire to control other people,to influence their behavior,or be responsible for them.

An)________ reinforcement schedule administers a reward each time a desired behavior occurs.

Managers can effectively obtain the motivational benefits of goal setting by:

Martin encourages the employees who have not been meeting the expectations of the job by ignoring minor issues when they meet his expectations.This type of strategy used to strengthen the desirable behavior is called ________.

Which of the following is true about punishment and extinction strategies?

Need for ________ is the desire to establish and maintain friendly and warm relations with other people.

________ employs people in clearly defined and specialized tasks with narrow job scope.

Which of the following is true about valence?

The concept of ________ proposes that people have different preferences for equity and thus react differently to perceptions of inequity.

According to Frederick Herzberg,things related to the work environment are satisfier factors.

Under-reward inequity occurs when an individual perceives that his or her outcomes-to-inputs ratio is greater than that of his or her referent.

What are the advantages and disadvantages of telecommuting?

________ helps in eliminating the problems associated with job simplification by increasing the task variety by periodically shifting workers between different jobs.

________ is a person's belief that he or she is capable of performing a task.

Introducing Management

Management Learning Past to Present

Ethics and Social Responsibility

Environment, innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

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Organization Culture and Change

Human Resource Management

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Exam 16: Motivation Theory and Practice

According to Albert Bandura,if a person gains confidence through positive experience,it is referred to as ________.

Benevolents are people who have a desire to be over-rewarded.

The ________ states that behavior that results in a positive outcome is likely to be repeated,and the behavior that results in a negative outcome is not likely to be repeated.

Verbal persuasion is a way of enhancing self-efficacy by praising the efforts of a person performing a job.

According to Vroom's expectancy theory,managers can build positive expectancies by:

According to the acquired needs theory,the need for ________ is the desire to control other people,to influence their behavior,or be responsible for them.

An)________ reinforcement schedule administers a reward each time a desired behavior occurs.

Managers can effectively obtain the motivational benefits of goal setting by:

Martin encourages the employees who have not been meeting the expectations of the job by ignoring minor issues when they meet his expectations.This type of strategy used to strengthen the desirable behavior is called ________.

Which of the following is true about punishment and extinction strategies?

Need for ________ is the desire to establish and maintain friendly and warm relations with other people.

________ employs people in clearly defined and specialized tasks with narrow job scope.

Which of the following is true about valence?

The concept of ________ proposes that people have different preferences for equity and thus react differently to perceptions of inequity.

According to Frederick Herzberg,things related to the work environment are satisfier factors.

Under-reward inequity occurs when an individual perceives that his or her outcomes-to-inputs ratio is greater than that of his or her referent.

What are the advantages and disadvantages of telecommuting?

________ helps in eliminating the problems associated with job simplification by increasing the task variety by periodically shifting workers between different jobs.

________ is a person's belief that he or she is capable of performing a task.

Introducing Management

Management Learning Past to Present

Ethics and Social Responsibility

Environment, innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Human Resource Management

Leading and Leadership Development

Individual Behavior

Teams and Teamwork

Communication and Collaboration

Operations and Services Management

Filters