Question 1

Which is the first step managers should follow in goal setting?

Accepted Answer

A) evaluating available resources 
B) determining goals individually or with input from others 
C) writing down goals and communicating them to all who need to know 
D) reviewing the organization's mission 
A) evaluating available resources 
B) determining goals individually or with input from others 
C) writing down goals and communicating them to all who need to know 
D) reviewing the organization's mission D

Question 2

Which of the following is an example of a single-use plan?

Accepted Answer

A) affirmative action hiring policies of a company 
B) a plan developed to implement new environmental regulations 
C) the procedure to be followed for firing low-performing employees 
D) a plan developed to ensure worker safety at the company's facilities 
A) affirmative action hiring policies of a company 
B) a plan developed to implement new environmental regulations 
C) the procedure to be followed for firing low-performing employees 
D) a plan developed to ensure worker safety at the company's facilities B

Question 3

Which of the following is an example of a standing plan?

Accepted Answer

A) a retail chain's plan to counter the entry of a new competitor 
B) a plan developed to address a sudden,unanticipated surge in demand 
C) a fire escape policy establishing practices to be followed in an emergency 
D) a plan to cope with radical changes in the political environment 
A) a retail chain's plan to counter the entry of a new competitor 
B) a plan developed to address a sudden,unanticipated surge in demand 
C) a fire escape policy establishing practices to be followed in an emergency 
D) a plan to cope with radical changes in the political environment C

Question 4

Distinguish between the stated and the real goals of an organization.Illustrate the difference with an example.

Accepted Answer

An organization's stated goals are offic

Question 5

Goals are different from plans because ________.

Accepted Answer

A) goals identify specific steps that the organization needs to achieve,and plans identify the overall mission of the organization 
B) goals describe financial objectives,and plans describe objectives related to social responsibility 
C) goals are important only for small companies,and plans are important only for large companies 
D) goals are desired outcomes,and plans describe how those outcomes will be accomplished 
A) goals identify specific steps that the organization needs to achieve,and plans identify the overall mission of the organization 
B) goals describe financial objectives,and plans describe objectives related to social responsibility 
C) goals are important only for small companies,and plans are important only for large companies 
D) goals are desired outcomes,and plans describe how those outcomes will be accomplished

Question 6

Which of the following is true of competitor intelligence as a means of environmental scanning?

Accepted Answer

A) The Economic Espionage Act makes it a crime in the United States to engage in competitor intelligence. 
B) It is unethical to use competitor intelligence to make strategic business decisions. 
C) Competitor intelligence is ethical if competitor-related information is collected from sources accessible and available to the public. 
D) Buying competitors' products and asking their own employees to evaluate them to learn about new technical innovations is an example of the unethical practices followed in competitor intelligence. 
A) The Economic Espionage Act makes it a crime in the United States to engage in competitor intelligence. 
B) It is unethical to use competitor intelligence to make strategic business decisions. 
C) Competitor intelligence is ethical if competitor-related information is collected from sources accessible and available to the public. 
D) Buying competitors' products and asking their own employees to evaluate them to learn about new technical innovations is an example of the unethical practices followed in competitor intelligence.

Question 7

How can managers effectively plan when the external environment is continually changing?

Accepted Answer

A) They should discontinue formal planning. 
B) They should set general,but rigid plans. 
C) They should be ready to change directions if environmental conditions warrant. 
D) They should continue to follow the set organizational plans as persistence will eventually pay. 
A) They should discontinue formal planning. 
B) They should set general,but rigid plans. 
C) They should be ready to change directions if environmental conditions warrant. 
D) They should continue to follow the set organizational plans as persistence will eventually pay.

Question 8

Short-term plans are those covering ________ or less.

Accepted Answer

A) three years 
B) one year 
C) six months 
D) five years 
A) three years 
B) one year 
C) six months 
D) five years

Question 9

Strategic plans are usually ________.

Accepted Answer

A) short term,directional,and standing 
B) short term,specific,and standing 
C) long term,directional,and single use 
D) long term,specific,and standing 
A) short term,directional,and standing 
B) short term,specific,and standing 
C) long term,directional,and single use 
D) long term,specific,and standing

Question 10

Which of the following is the last step in MBO?

Accepted Answer

A) Progress toward objectives is periodically reviewed,and feedback is provided. 
B) The organization's overall objectives and strategies are formulated. 
C) Successful achievement of objectives is reinforced by performance-based rewards. 
D) Action plans are implemented. 
A) Progress toward objectives is periodically reviewed,and feedback is provided. 
B) The organization's overall objectives and strategies are formulated. 
C) Successful achievement of objectives is reinforced by performance-based rewards. 
D) Action plans are implemented.

Question 11

Which of the following reflects the way goals are set in an MBO program?

Accepted Answer

A) Goals are not used to measure and control employee performance. 
B) Goals tend to be broad and directional to encourage interpretation by individual managers. 
C) Apart from being used to ensure that employees are doing what they are supposed to be doing,goals are used as a motivating tool for employees. 
D) Goals are set by top level managers and lower level employees implement them based upon their interpretation of these goals. 
A) Goals are not used to measure and control employee performance. 
B) Goals tend to be broad and directional to encourage interpretation by individual managers. 
C) Apart from being used to ensure that employees are doing what they are supposed to be doing,goals are used as a motivating tool for employees. 
D) Goals are set by top level managers and lower level employees implement them based upon their interpretation of these goals.

Question 12

An organization's ________ goals are official statements of what an organization says,and what it wants its stakeholders to believe its goals are.

Accepted Answer

A) stated 
B) real 
C) authentic 
D) implicit 
A) stated 
B) real 
C) authentic 
D) implicit

Question 13

In a short essay,define planning and discuss the characteristics of formal planning as it is used in various organizations.

Accepted Answer

Planning involves defining the organizat

Question 14

The statement that each store should have sales equal to or greater than $100 per square foot per day is an example of ________.

Accepted Answer

A) a strategic plan 
B) a directional plan 
C) a financial goal 
D) a strategic goal 
A) a strategic plan 
B) a directional plan 
C) a financial goal 
D) a strategic goal

Question 15

In a short essay,define management by objectives (MBO)and list four elements of this type of goal setting.

Accepted Answer

Management by objectives (MBO)is a manag

Question 16

Downs wants to formulate a plan that lays out general guidelines for his employees and leaves room for interpretation.Which of the following types of plans would best suit his requirement?

Accepted Answer

A) informal 
B) specific 
C) directional 
D) standing 
A) informal 
B) specific 
C) directional 
D) standing

Question 17

A standing plan is ________.

Accepted Answer

A) an ongoing plan that provides guidance for activities performed repeatedly 
B) a plan that stands in place of a preferred plan in case of the failure of the latter 
C) a one-time plan specifically designed to meet the needs of a unique situation 
D) a flexible plan that sets out general guidelines for company strategy 
A) an ongoing plan that provides guidance for activities performed repeatedly 
B) a plan that stands in place of a preferred plan in case of the failure of the latter 
C) a one-time plan specifically designed to meet the needs of a unique situation 
D) a flexible plan that sets out general guidelines for company strategy

Question 18

The ________ Act makes it a crime in the United States to engage in stealth of a trade secret.

Accepted Answer

A) Sarbanes-Oxley 
B) Patriot 
C) Economic Espionage 
D) Glass-Steagall 
A) Sarbanes-Oxley 
B) Patriot 
C) Economic Espionage 
D) Glass-Steagall

Question 19

Which of the following is the last step in goal setting?

Accepted Answer

A) review the organization's mission or purpose 
B) determine the goals individually or with input from others 
C) write down the goals and communicate them to all who need to know 
D) review results and whether goals are being met 
A) review the organization's mission or purpose 
B) determine the goals individually or with input from others 
C) write down the goals and communicate them to all who need to know 
D) review results and whether goals are being met

Question 20

A ________ is an integrated network of goals in which the accomplishment of goals at one level serves as the means for achieving the goals,or ends,at the next level.

Accepted Answer

A) reverse pyramid 
B) means-ends chain 
C) bottom-up ladder 
D) process sequence 
A) reverse pyramid 
B) means-ends chain 
C) bottom-up ladder 
D) process sequence

Which is the first step managers should follow in goal setting?

Which of the following is an example of a single-use plan?

Which of the following is an example of a standing plan?

Distinguish between the stated and the real goals of an organization.Illustrate the difference with an example.

Goals are different from plans because ________.

Which of the following is true of competitor intelligence as a means of environmental scanning?

How can managers effectively plan when the external environment is continually changing?

Short-term plans are those covering ________ or less.

Strategic plans are usually ________.

Which of the following is the last step in MBO?

Which of the following reflects the way goals are set in an MBO program?

An organization's ________ goals are official statements of what an organization says,and what it wants its stakeholders to believe its goals are.

In a short essay,define planning and discuss the characteristics of formal planning as it is used in various organizations.

The statement that each store should have sales equal to or greater than $100 per square foot per day is an example of ________.

In a short essay,define management by objectives (MBO)and list four elements of this type of goal setting.

Downs wants to formulate a plan that lays out general guidelines for his employees and leaves room for interpretation.Which of the following types of plans would best suit his requirement?

A standing plan is ________.

The ________ Act makes it a crime in the United States to engage in stealth of a trade secret.

Which of the following is the last step in goal setting?

A ________ is an integrated network of goals in which the accomplishment of goals at one level serves as the means for achieving the goals,or ends,at the next level.

Management and Organizations

Understanding Management: Constraints and Challenges

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managers As Decision Makers

Managing Change and Innovation

Strategic Management

Managerial Controls

Basic Organizational Design

Adaptive Organizational Design

Managing Human Resources

Managing Teams

Understanding Individual Behavior

Managers and Communication

Motivating Employees

Managers As Leaders

Filters

Exam 8: Foundations of Planning

Which is the first step managers should follow in goal setting?

Which of the following is an example of a single-use plan?

Which of the following is an example of a standing plan?

Distinguish between the stated and the real goals of an organization.Illustrate the difference with an example.

Goals are different from plans because ________.

Which of the following is true of competitor intelligence as a means of environmental scanning?

How can managers effectively plan when the external environment is continually changing?

Short-term plans are those covering ________ or less.

Strategic plans are usually ________.

Which of the following is the last step in MBO?

Which of the following reflects the way goals are set in an MBO program?

An organization's ________ goals are official statements of what an organization says,and what it wants its stakeholders to believe its goals are.

In a short essay,define planning and discuss the characteristics of formal planning as it is used in various organizations.

The statement that each store should have sales equal to or greater than $100 per square foot per day is an example of ________.

In a short essay,define management by objectives (MBO)and list four elements of this type of goal setting.

Downs wants to formulate a plan that lays out general guidelines for his employees and leaves room for interpretation.Which of the following types of plans would best suit his requirement?

A standing plan is ________.

The ________ Act makes it a crime in the United States to engage in stealth of a trade secret.

Which of the following is the last step in goal setting?

A ________ is an integrated network of goals in which the accomplishment of goals at one level serves as the means for achieving the goals,or ends,at the next level.

Management and Organizations

Understanding Management: Constraints and Challenges

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managers As Decision Makers

Managing Change and Innovation

Strategic Management

Managerial Controls

Basic Organizational Design

Adaptive Organizational Design

Managing Human Resources

Managing Teams

Understanding Individual Behavior

Managers and Communication

Motivating Employees

Managers As Leaders

Filters