Exam 13: Managing Human Resources

The burden to prove that selection devices used by managers to differentiate applicants are validly related to job performance is on managers.

Job rotation allows employees to work at different jobs in a particular area,thereby giving them exposure to a variety of tasks.

The New Human Resources Manager (Scenario) Steve is hired as the manager of the human resources department of a local manufacturing company which is desperately trying to improve its fortunes.This company is unable to retain good employees,who treat it as a stepping stone until they find better opportunities.Employee turnover is high and morale is low.Steve is determined to change the situation and turn the organization's human resources into a competitive advantage and source of pride for the firm. -Steve believes that one of the reasons for the high turnover is that job roles are very poorly defined,creating confusion in the minds of the employees as to what is expected of them.However,even after undertaking a thorough job analysis and clearly defining the behaviors necessary to perform them,Steve finds that employee motivation and turnover is not sufficiently reduced.Which of the following,if true,could explain this apparent discrepancy?

Application forms ________.

The New Sales Manager (Scenario) Wade McKenzie is a new sales manager for The Potomac Group,a healthcare finance consulting firm,based in the mid-South.In addition to performing his regular duties he has also been asked to evaluate the performance of his subordinates and present a report to his superiors. -Six months into Wade's tenure as sales manager,he hosts his first regional sales meeting.During the course of the meeting,Wade meets individually with his employees and shows them a chart of their sales numbers for each month compared to their budgeted quota for the year to date.Additionally,Wade and each employee set mutually agreed-upon budget goals for the remaining six months of the fiscal year.Wade is utilizing the ________ method of performance appraisal.

The ________ method of performance appraisal allows the evaluator to rate employees on an incremental scale.

Which of the following steps in human resource management helps retain competent and high-performing employees?

An assessment that defines jobs and the behaviors necessary to perform them is known as a ________.

Which of the following is a technology-based training method?

The New Human Resources Manager (Scenario) Steve is hired as the manager of the human resources department of a local manufacturing company which is desperately trying to improve its fortunes.This company is unable to retain good employees,who treat it as a stepping stone until they find better opportunities.Employee turnover is high and morale is low.Steve is determined to change the situation and turn the organization's human resources into a competitive advantage and source of pride for the firm. -The top management of the company decides that the performance appraisal process needs to be changed.They ask Steve to make use of a rating scale that will rate the employees' actual job behaviors.The managers are asking Steve to use a ________.

The essence of affirmative action is to ________.

People who prefer integration are more likely to respond positively to options such as flextime and part-time hours.

Which of the following is true of written tests as a selection tool?

Job descriptions focus on the job,while job specifications focus on the person.

A disadvantage of using professional recruiting organizations is ________.

The New Human Resources Manager (Scenario) Steve is hired as the manager of the human resources department of a local manufacturing company which is desperately trying to improve its fortunes.This company is unable to retain good employees,who treat it as a stepping stone until they find better opportunities.Employee turnover is high and morale is low.Steve is determined to change the situation and turn the organization's human resources into a competitive advantage and source of pride for the firm. -Steve recommends that employees should be compensated according to their competencies,rather than their designations.Employees should be financially rewarded when they gain more knowledge and learn new processes that are relevant to the job,even if the employee is at a lower level.This implies that Steve favors a ________.

A ________ is a method of performance appraisal where each employee is rated in comparison to other employees in his work group.

In which of the following traditional training methods do employees work with an experienced worker who provides information,support,and encouragement?

A Sign of the Times (Scenario) After considering the option for a long time,Jane's company has finally decided that it must "right-size," and this meant coming up with a plan for reducing the current size of the workforce at her manufacturing plant.The job was left to her,and as much as she hated doing this part of her job,it was necessary for the survival of the company and not just an effort to inflate their stock price.Jane also appreciated her company's attempt to try do what it takes to enhance profitability. -In her next meeting with the senior management,Jane suggests that they should ignore the openings created by voluntary resignations and not hire any more people now.This would avoid much of the pain associated with workforce reduction in future.This implies that Jane favors ________.

A ________ selection device is characterized by a proven relationship between the selection device and some relevant job selection criterion.