Exam 14: Managing Teams

The New Professor (Scenario) Dan Powell received his Ph.D.and has begun teaching at a large university.Prior to his first day of class,Dan's department head met with him and explained what was expected of a new professor in terms of maintaining discipline in his classroom and providing students with a challenging course.Later that week,Dan met with other professors in a faculty meeting.During that meeting,a number of issues were discussed.Although Dan did not agree with all of them,he did not feel comfortable voicing his opinion because he was less experienced than the other professors.Many of the senior professors were also reluctant to discuss issues. -The reluctance of Dan's senior professors to voice their opposition to several issues in order to maintain group harmony is an example of ________.

Define formal groups.List and describe four examples of formal groups.

An organization brings together members from various departments such as marketing,accounting,human resources,and finance to form a team.This is an example of a ________ team.

In global teams,cohesiveness is often more difficult to achieve because of higher levels of mistrust,miscommunication,and stress.

Strato Engineering (Scenario) Strato Engineering,a technology product company,formed a team (Team 1)to develop the next generation of the company's model CVF-D.The team is composed of the product development manager,chief engineer,director of procurement,human resource director,marketing research director,cost analysis director,operations director,and the four highest-dollar project vendors.The preliminary projection for the lifetime of the team is expected to be 2 years due to the level of technology involved in the product.Another team (Team 2)has also been established recently to solve a new problem with an industrial adhesive used by the firm.There are three members in this team: installer,engineer,and sales representative for the adhesive manufacturer,but the team does not have a specific leader.It is anticipated that it will require about 2 weeks to solve the problem.A third team (Team 3)has been working together for 4 years,implementing modifications to the company's current model CVF-C.None of the members of this team are at the same location.They utilize a variety of graphic-electronic technologies to view the product onscreen in three-dimension at each location simultaneously. -Which of the following is the best way of describing Team 3?

________ interact primarily to share information and to make decisions to help each member do his or her job more efficiently and effectively.

King Midas (Scenario) King Midas Manufacturing Co.has been utilizing groups to improve their manufacturing process.Some of the most successful groups were together for only a few months and others have been together for over a year with little to no success.Management has requested your consulting expertise to determine why there were varied successes and failures.Your analysis of the system indicates that the reason for the varied results could simply be the development stage of the group. -Group B has been meeting for 4 months and is seen as having close relationships between its members,considerable cohesiveness,and a clear focus on its objectives.Group B is at the ________ stage.

An individual's role in a group is not defined by the internal structure of the group.

Which of the following is a negative aspect of group norms?

Which of the following countries is most likely to assign status based on accomplishments rather than on titles and family history?

A self-managed team is a formal group of employees who operate without a manager and are responsible for a complete work process or segment.

A manager attempts to resolve a conflict by seeking an advantageous solution for all the parties involved.This conflict management technique is called accommodating.

Groupthink occurs only when group members have a negative image of the group or the leader.

Asch's experiment,which used lines of varying lengths to test group behavior,has shown the existence of ________.

During the ________ stage of the group development process,a relatively clear hierarchy of leadership and agreement on the group's direction emerge.

The ________ of conflict management argues that some conflict is absolutely necessary for effective organizational performance.

Formal groups are work groups that are defined by the organization's structure and have designated work assignments and specific tasks directed at accomplishing organizational goals.

Global teams are associated with high levels of groupthink.

The ________ stage of the group development process is one in which close relationships develop and the group becomes cohesive.

A group's performance potential depends to a large extent on the individual resources its members bring to the group.