Exam 17: Motivating Employees

The three-needs theory of motivation states that there are three ________ needs that are major motives in work.

In the job characteristics model,________ refers to the degree to which a job requires completion of a whole and identifiable piece of work.

In the expectancy theory,________ is the probability perceived by the individual that exerting a given amount of effort will lead to a certain level of performance.

Explain the concepts of job enlargement and job enrichment with suitable examples and analyze their effectiveness in motivating employees.

________ refers to the number of different tasks required in a job and the frequency with which those tasks are repeated.

Which of the following motivating factors or concepts is important to all workers,regardless of their national culture?

An enriched job allows workers to do an entire activity with increased freedom,independence,and responsibility.

According to Maslow's hierarchy of needs theory,________ needs are predominantly satisfied externally while ________ needs are satisfied internally.

People with a high need for achievement ________.

When considering how to motivate employees,it must be kept in mind that professionals tend to be focused on their work as their central life interest,whereas nonprofessionals typically have other interests outside of work that can compensate for needs not met on the job.

People with a high need for achievement strive for the trappings and rewards of success rather than for personal achievement.

Recent research shows that distributive justice has a greater influence on employee satisfaction than procedural justice.

According to Maslow's hierarchy of needs theory,a person's needs for growth,achieving one's potential,and self-fulfillment,and the drive to become what one is capable of becoming constitute his or her ________ needs.

According to the three-needs theory,the need for ________ is the drive to succeed and excel in relation to a set of standards.

McGregor's Theory Y assumes that employees ________.

McGregor's Theory X assumes that employees ________.

Frederick Herzberg found that when employees were dissatisfied,they tended to cite extrinsic factors arising from the job context such as company policy and administration,supervision,interpersonal relationships,and working conditions.

Goal-setting theory assumes that an individual is committed to the goal.Commitment is most likely when ________.

The ________ of work design says that employees are taking the initiative to change how their work is performed.

You are acting as manager and mentor to Melanie,an employee who has been identified as a high achiever.Going by McClelland's three-needs theory,which of the following measures would best help you motivate Marsha to do her best?