Question 1

Functional departmentation refers to the grouping of individuals by skill, knowledge, and action.

Accepted Answer

A) True 
 B)False  True

Question 2

The accounting and public relations functions of a firm are examples of line units.

Accepted Answer

A) True 
 B)False  False

Question 3

Direct contact between organization members is an) __________ method of coordination.

Accepted Answer

A)  impersonal 
B)  statutory 
C)  institutional 
D)  functional 
E)  personal 
A)  impersonal 
B)  statutory 
C)  institutional 
D)  functional 
E)  personal E

Question 4

In the context of Thompson's view of technology, under __________ technology the way to produce the desired outcomes is known and the task is broken down into a number of sequential steps.

Accepted Answer

A)  mediating 
B)  intensive 
C)  continuous 
D)  small-batch 
E)  long-linked 
A)  mediating 
B)  intensive 
C)  continuous 
D)  small-batch 
E)  long-linked

Question 5

Which of the following is not an accurate statement about coordination?

Accepted Answer

A)  Coordinating mechanisms link managers and staff units, operating units with each other, and divisions with each other. 
B)  Coordination is needed at all levels of management. 
C)  Much of the coordination within a unit is handled by its manager. 
D)  Large organizations rely primarily, if not exclusively, on the management hierarchy 
E)  As organizations grow, managers become overloaded and the organization needs to develop more efficient and effective ways of linking units together. 
A)  Coordinating mechanisms link managers and staff units, operating units with each other, and divisions with each other. 
B)  Coordination is needed at all levels of management. 
C)  Much of the coordination within a unit is handled by its manager. 
D)  Large organizations rely primarily, if not exclusively, on the management hierarchy 
E)  As organizations grow, managers become overloaded and the organization needs to develop more efficient and effective ways of linking units together.

Question 6

An adhocracy is notoriously efficient.

Accepted Answer

A) True 
 B)False

Question 7

Compared to the machine bureaucracy, the professional bureaucracy is better for problem solving and for serving individual customer needs.

Accepted Answer

A) True 
 B)False

Question 8

The influence of __________ is most clearly seen in small organizations and in specific departments within large organizations.

Accepted Answer

A)  operations technology 
B)  mechanistic bureaucracy 
C)  organic bureaucracy 
D)  unity of command 
E)  authoritative control 
A)  operations technology 
B)  mechanistic bureaucracy 
C)  organic bureaucracy 
D)  unity of command 
E)  authoritative control

Question 9

Narrower spans of control are expected under which of these?

Accepted Answer

A)  When tasks are complex, when subordinates are inexperienced or poorly trained, or when tasks call for team effort. 
B)  When tasks are straightforward, when subordinates are experienced, or when tasks call primarily for individual effort. 
C)  When tasks are straightforward, when subordinates are inexperienced or poorly trained, or when tasks call for team effort. 
D)  When tasks are complex, when subordinates are experienced, and when tasks call for team effort. 
E)  When tasks are complex, when subordinates are inexperienced or poorly trained, or when tasks call primarily for individual effort. 
A)  When tasks are complex, when subordinates are inexperienced or poorly trained, or when tasks call for team effort. 
B)  When tasks are straightforward, when subordinates are experienced, or when tasks call primarily for individual effort. 
C)  When tasks are straightforward, when subordinates are inexperienced or poorly trained, or when tasks call for team effort. 
D)  When tasks are complex, when subordinates are experienced, and when tasks call for team effort. 
E)  When tasks are complex, when subordinates are inexperienced or poorly trained, or when tasks call primarily for individual effort.

Question 10

From an organizational standpoint, IT can be used for all of the following EXCEPT:

Accepted Answer

A)  a near perfect substitute for human judgment. 
B)  a partial substitute for some operations. 
C)  a partial substitute for some process controls and impersonal methods of coordination. 
D)  a capability for transforming information to knowledge for learning. 
E)  a strategic capability. 
A)  a near perfect substitute for human judgment. 
B)  a partial substitute for some operations. 
C)  a partial substitute for some process controls and impersonal methods of coordination. 
D)  a capability for transforming information to knowledge for learning. 
E)  a strategic capability.

Question 11

Julie is working on creating the guidelines so that similar work activities are repeatedly performed in a similar fashion. Julie is creating which of these?

Accepted Answer

A)  Adhocracy 
B)  Span of control 
C)  Standardization 
D)  Coordination 
E)  Formalization 
A)  Adhocracy 
B)  Span of control 
C)  Standardization 
D)  Coordination 
E)  Formalization

Question 12

Wider spans of control are expected when tasks are complex, when subordinates are inexperienced or poorly trained, or when tasks call for team effort.

Accepted Answer

A) True 
 B)False

Question 13

Greater __________ is often adopted when a firm faces a single major threat to its survival.

Accepted Answer

A)  dissipation 
B)  centralization 
C)  distribution 
D)  participation 
E)  decentralization 
A)  dissipation 
B)  centralization 
C)  distribution 
D)  participation 
E)  decentralization

Question 14

__________ is the set of mechanisms used in an organization to link the actions of its subunits into a consistent pattern.

Accepted Answer

A)  Matrix departmentation 
B)  Decentralization 
C)  Centralization 
D)  Horizontal specialization 
E)  Coordination 
A)  Matrix departmentation 
B)  Decentralization 
C)  Centralization 
D)  Horizontal specialization 
E)  Coordination

Question 15

The __________ environment is the set of cultural, economic, legal-political, and educational conditions found in the areas in which the organization operates.

Accepted Answer

A)  internal 
B)  specific 
C)  widespread 
D)  general 
E)  comprehensive 
A)  internal 
B)  specific 
C)  widespread 
D)  general 
E)  comprehensive

Question 16

__________ is a combination of the functional and divisional patterns wherein an individual is assigned to more than one type of unit.

Accepted Answer

Matrix dep

Question 17

Procedures indicate the best method for performing a task, show which aspects of a task are the most important, or outline how an individual is to be rewarded.

Accepted Answer

A) True 
 B)False

Question 18

Staff units provide specialized expertise and services to the organization.

Accepted Answer

A) True 
 B)False

Question 19

The late W. Edwards Deming is the modern-day founder of the __________ movement.

Accepted Answer

total qual

Question 20

The adhocracy emphasizes centralized decision making.

Accepted Answer

A) True 
 B)False

Functional departmentation refers to the grouping of individuals by skill, knowledge, and action.

The accounting and public relations functions of a firm are examples of line units.

Direct contact between organization members is an) __________ method of coordination.

In the context of Thompson's view of technology, under __________ technology the way to produce the desired outcomes is known and the task is broken down into a number of sequential steps.

Which of the following is not an accurate statement about coordination?

An adhocracy is notoriously efficient.

Compared to the machine bureaucracy, the professional bureaucracy is better for problem solving and for serving individual customer needs.

The influence of __________ is most clearly seen in small organizations and in specific departments within large organizations.

Narrower spans of control are expected under which of these?

From an organizational standpoint, IT can be used for all of the following EXCEPT:

Julie is working on creating the guidelines so that similar work activities are repeatedly performed in a similar fashion. Julie is creating which of these?

Wider spans of control are expected when tasks are complex, when subordinates are inexperienced or poorly trained, or when tasks call for team effort.

Greater __________ is often adopted when a firm faces a single major threat to its survival.

__________ is the set of mechanisms used in an organization to link the actions of its subunits into a consistent pattern.

The __________ environment is the set of cultural, economic, legal-political, and educational conditions found in the areas in which the organization operates.

__________ is a combination of the functional and divisional patterns wherein an individual is assigned to more than one type of unit.

Procedures indicate the best method for performing a task, show which aspects of a task are the most important, or outline how an individual is to be rewarded.

Staff units provide specialized expertise and services to the organization.

The late W. Edwards Deming is the modern-day founder of the __________ movement.

The adhocracy emphasizes centralized decision making.

Introducing Organizational Behavior

Diversity, Personality, and Values

Perception, Attribution, and Learning

Emotions, Attitudes, and Job Satisfaction

Motivation

Motivation and Performance

The Nature of Teams

Teamwork and Performance

Decision Making and Creativity

Conflict and Negotiation

Communication

Power and Politics

The Leadership Process

Leadership Traits and Behavioral Styles

Organizational Culture

Filters

Exam 16: Organizational Structures

Functional departmentation refers to the grouping of individuals by skill, knowledge, and action.

The accounting and public relations functions of a firm are examples of line units.

Direct contact between organization members is an) __________ method of coordination.

In the context of Thompson's view of technology, under __________ technology the way to produce the desired outcomes is known and the task is broken down into a number of sequential steps.

Which of the following is not an accurate statement about coordination?

An adhocracy is notoriously efficient.

Compared to the machine bureaucracy, the professional bureaucracy is better for problem solving and for serving individual customer needs.

The influence of __________ is most clearly seen in small organizations and in specific departments within large organizations.

Narrower spans of control are expected under which of these?

From an organizational standpoint, IT can be used for all of the following EXCEPT:

Julie is working on creating the guidelines so that similar work activities are repeatedly performed in a similar fashion. Julie is creating which of these?

Wider spans of control are expected when tasks are complex, when subordinates are inexperienced or poorly trained, or when tasks call for team effort.

Greater __________ is often adopted when a firm faces a single major threat to its survival.

__________ is the set of mechanisms used in an organization to link the actions of its subunits into a consistent pattern.

The __________ environment is the set of cultural, economic, legal-political, and educational conditions found in the areas in which the organization operates.

__________ is a combination of the functional and divisional patterns wherein an individual is assigned to more than one type of unit.

Procedures indicate the best method for performing a task, show which aspects of a task are the most important, or outline how an individual is to be rewarded.

Staff units provide specialized expertise and services to the organization.

The late W. Edwards Deming is the modern-day founder of the __________ movement.

The adhocracy emphasizes centralized decision making.

Introducing Organizational Behavior

Diversity, Personality, and Values

Perception, Attribution, and Learning

Emotions, Attitudes, and Job Satisfaction

Motivation

Motivation and Performance

The Nature of Teams

Teamwork and Performance

Decision Making and Creativity

Conflict and Negotiation

Communication

Power and Politics

The Leadership Process

Leadership Traits and Behavioral Styles

Organizational Culture

Filters