Exam 1: Introducing Organizational Behavior

Suppose a manager starts an affirmative action program to increase opportunities for minority advancement and then clearly and convincingly communicates the objectives of the program to all employees. By doing this the manager gains their support and participation. This manager is engaged in which management function?

What are the four basic functions of management?

A leader's positive influence emerges from persuasiveness, competence, and _______ skills.

Who is a manager?

As an OB researcher, Amy is using statistics to pool the results of different studies. Which research method is Amy using?

The word "manager" is increasingly being replaced in conversations by such terms as "coordinator," "coach," or "team leader."

__________ is a multidisciplinary field devoted to understanding individual and group behavior, interpersonal processes, and organizational dynamics.

According to Archie Carroll, if a manager doesn't subscribe to any ethical decision-making principles and acts in any situation to simply take personal advantage, he or she would be classified as an):

Riya, a manager at Planet Save, is using spreadsheet software to prepare a departmental budget. Riya is using which managerial skill according to Katz?

Initial experience of the experiential learning cycle in an organizational behavior course, focuses on:

All of the following are characteristic of Generation F at work EXCEPT:

Demographic trends driving workforce diversity in American society today include:

The learning sequence begins with initial experience and subsequent reflection.

When managers are instilling enthusiasm by communicating with others, motivating them to work hard, and maintaining good interpersonal skills, they are engaged in the managerial function of leading.

Which managerial function concerns itself with ensuring that things go well by monitoring performance and taking corrective action as necessary?

Employee performance is defined as the quality and quantity of the work produced or the services provided by a work unit as a whole.

What is the process of creating work structures and systems, and arranging resources to accomplish goals and objectives?

Organizational behavior is an interdisciplinary body of knowledge with strong ties to psychology, sociology, chemistry, and anthropology.

The ethics center of gravity can be moved positively in a virtuous shift with:

Henry Mintzberg identified a set of roles that managers perform. These roles are: interpersonal, informational, and decisional.