Question 1

The rule of __________ states that the greater the team cohesiveness, the greater the conformity of members to team norms.

Accepted Answer

conformity

Question 2

Generally, the more cohesive the group, the greater the conformity of members to group norms.

Accepted Answer

A) True 
 B)False  True

Question 3

____________ is not one of the problems that new group members face.

Accepted Answer

A)  Participation 
B)  Goals 
C)  Lack of originality 
D)  Control 
E)  Process 
A)  Participation 
B)  Goals 
C)  Lack of originality 
D)  Control 
E)  Process C

Question 4

In his studies on how people cope with the challenge of entering a team, Edgar Schein labeled individuals who show extraordinary support for others, behave in a dependent way, and seek alliances in subgroups or cliques as __________.

Accepted Answer

The answer of In his studies on how people cope...

Question 5

A norm is a set of expectations associated with a job or position on a team.

Accepted Answer

A) True 
 B)False

Question 6

The positive aspects of inter-team competition include all of the following outcomes EXCEPT:

Accepted Answer

A)  the members of each team may work harder. 
B)  the members of each team may become more focused on key tasks. 
C)  the members of each team may develop more internal loyalty and satisfaction. 
D)  the members of each team may achieve a higher level of creativity in problem solving. 
E)  the members of each team may use their energies toward their mutual animosities. 
A)  the members of each team may work harder. 
B)  the members of each team may become more focused on key tasks. 
C)  the members of each team may develop more internal loyalty and satisfaction. 
D)  the members of each team may achieve a higher level of creativity in problem solving. 
E)  the members of each team may use their energies toward their mutual animosities.

Question 7

What occurs when different people send conflicting and mutually exclusive expectations?

Accepted Answer

A)  Person-role conflict 
B)  Intrasender role conflict 
C)  Parallel role conflict 
D)  Interrole role conflict 
E)  Intersender role conflict 
A)  Person-role conflict 
B)  Intrasender role conflict 
C)  Parallel role conflict 
D)  Interrole role conflict 
E)  Intersender role conflict

Question 8

The first step in the team-building process is data gathering and analysis.

Accepted Answer

A) True 
 B)False

Question 9

The __________ conveys expectations about how hard group members should work.

Accepted Answer

The answer of The __________ conveys expectations about how hard...

Question 10

To achieve group consensus, members should not argue blindly and should consider others' reactions to one's points.

Accepted Answer

A) True 
 B)False

Question 11

Teams will make decisions by consensus when discussion leads to one alternative being favored by most members and the others members agreeing to support it.

Accepted Answer

A) True 
 B)False

Question 12

_________-role conflict occurs when a person's values and needs come into conflict with role expectations.

Accepted Answer

A)  Intrasender 
B)  Intersender 
C)  Person 
D)  Inter 
E)  Outer 
A)  Intrasender 
B)  Intersender 
C)  Person 
D)  Inter 
E)  Outer

Question 13

Which of the following forms when subgroups emerge within a team due to issue-specific disagreements?

Accepted Answer

A)  Co-acting teams 
B)  Counteracting teams 
C)  Interacting teams 
D)  Disparate teams 
E)  Distributed teams 
A)  Co-acting teams 
B)  Counteracting teams 
C)  Interacting teams 
D)  Disparate teams 
E)  Distributed teams

Question 14

______________ are activities that support the team's social and interpersonal relationships.

Accepted Answer

Maintenanc

Question 15

Describe the differences between role ambiguity, role overload, role underload, and role conflict.

Accepted Answer

Role ambiguity occurs when someone is un

Question 16

The counteracting team pattern involves a __________ in which polarized subgroups disagree with one another's positions and maintain sometimes antagonistic relations.

Accepted Answer

A)  countervailing communication network 
B)  counteracting communication network 
C)  centralized communication network 
D)  decentralized communication network 
E)  restricted communication network 
A)  countervailing communication network 
B)  counteracting communication network 
C)  centralized communication network 
D)  decentralized communication network 
E)  restricted communication network

Question 17

An essential criterion of a true team is that the members feel "collectively accountable" for what they accomplish.

Accepted Answer

A) True 
 B)False

Question 18

Team building in the formal retreat approach takes place in the firm's headquarters facility, typically over a weekend, when the building is quiet.

Accepted Answer

A) True 
 B)False

Question 19

Groupthink can be avoided by doing all of the following EXCEPT:

Accepted Answer

A)  assigning the role of critical evaluator to each group member. 
B)  creating subgroups that each work on the same problem. 
C)  inviting outside experts to observe and react to group processes. 
D)  having the leader express his/her preference for a particular course of action. 
E)  writing alternative scenarios for the intentions of competing groups. 
A)  assigning the role of critical evaluator to each group member. 
B)  creating subgroups that each work on the same problem. 
C)  inviting outside experts to observe and react to group processes. 
D)  having the leader express his/her preference for a particular course of action. 
E)  writing alternative scenarios for the intentions of competing groups.

Question 20

The potential advantages of group decision making include more knowledge and expertise being applied to the problem, more alternatives being considered, greater understanding and acceptance of the final decision, and more commitment among group members to making the final decision work.

Accepted Answer

A) True 
 B)False

The rule of __________ states that the greater the team cohesiveness, the greater the conformity of members to team norms.

Generally, the more cohesive the group, the greater the conformity of members to group norms.

____________ is not one of the problems that new group members face.

In his studies on how people cope with the challenge of entering a team, Edgar Schein labeled individuals who show extraordinary support for others, behave in a dependent way, and seek alliances in subgroups or cliques as __________.

A norm is a set of expectations associated with a job or position on a team.

The positive aspects of inter-team competition include all of the following outcomes EXCEPT:

What occurs when different people send conflicting and mutually exclusive expectations?

The first step in the team-building process is data gathering and analysis.

The __________ conveys expectations about how hard group members should work.

To achieve group consensus, members should not argue blindly and should consider others' reactions to one's points.

Teams will make decisions by consensus when discussion leads to one alternative being favored by most members and the others members agreeing to support it.

_________-role conflict occurs when a person's values and needs come into conflict with role expectations.

Which of the following forms when subgroups emerge within a team due to issue-specific disagreements?

______________ are activities that support the team's social and interpersonal relationships.

Describe the differences between role ambiguity, role overload, role underload, and role conflict.

The counteracting team pattern involves a __________ in which polarized subgroups disagree with one another's positions and maintain sometimes antagonistic relations.

An essential criterion of a true team is that the members feel "collectively accountable" for what they accomplish.

Team building in the formal retreat approach takes place in the firm's headquarters facility, typically over a weekend, when the building is quiet.

Groupthink can be avoided by doing all of the following EXCEPT:

The potential advantages of group decision making include more knowledge and expertise being applied to the problem, more alternatives being considered, greater understanding and acceptance of the final decision, and more commitment among group members to making the final decision work.

Introducing Organizational Behavior

Diversity, Personality, and Values

Perception, Attribution, and Learning

Emotions, Attitudes, and Job Satisfaction

Motivation

Motivation and Performance

The Nature of Teams

Decision Making and Creativity

Conflict and Negotiation

Communication

Power and Politics

The Leadership Process

Leadership Traits and Behavioral Styles

Organizational Culture

Organizational Structures

Filters

Exam 8: Teamwork and Performance

The rule of __________ states that the greater the team cohesiveness, the greater the conformity of members to team norms.

Generally, the more cohesive the group, the greater the conformity of members to group norms.

____________ is not one of the problems that new group members face.

In his studies on how people cope with the challenge of entering a team, Edgar Schein labeled individuals who show extraordinary support for others, behave in a dependent way, and seek alliances in subgroups or cliques as __________.

A norm is a set of expectations associated with a job or position on a team.

The positive aspects of inter-team competition include all of the following outcomes EXCEPT:

What occurs when different people send conflicting and mutually exclusive expectations?

The first step in the team-building process is data gathering and analysis.

The __________ conveys expectations about how hard group members should work.

To achieve group consensus, members should not argue blindly and should consider others' reactions to one's points.

Teams will make decisions by consensus when discussion leads to one alternative being favored by most members and the others members agreeing to support it.

_________-role conflict occurs when a person's values and needs come into conflict with role expectations.

Which of the following forms when subgroups emerge within a team due to issue-specific disagreements?

______________ are activities that support the team's social and interpersonal relationships.

Describe the differences between role ambiguity, role overload, role underload, and role conflict.

The counteracting team pattern involves a __________ in which polarized subgroups disagree with one another's positions and maintain sometimes antagonistic relations.

An essential criterion of a true team is that the members feel "collectively accountable" for what they accomplish.

Team building in the formal retreat approach takes place in the firm's headquarters facility, typically over a weekend, when the building is quiet.

Groupthink can be avoided by doing all of the following EXCEPT:

The potential advantages of group decision making include more knowledge and expertise being applied to the problem, more alternatives being considered, greater understanding and acceptance of the final decision, and more commitment among group members to making the final decision work.

Introducing Organizational Behavior

Diversity, Personality, and Values

Perception, Attribution, and Learning

Emotions, Attitudes, and Job Satisfaction

Motivation

Motivation and Performance

The Nature of Teams

Decision Making and Creativity

Conflict and Negotiation

Communication

Power and Politics

The Leadership Process

Leadership Traits and Behavioral Styles

Organizational Culture

Organizational Structures

Filters