Question 1

Which one of the following is NOT one of the ethical issues raised by either the opponents or proponents of OB Mod?

Accepted Answer

A)  The systematic use of reinforcement strategies leads to a demeaning and dehumanizing view of people that stunts human growth and development. 
B)  Managers abuse the power of their position and knowledge by exerting external control over individual behavior. 
C)  Behavior control is an irrevocable part of every manager's job. 
D)  The use of OB Mod fails to recognize the impact of cultural differences. 
E)  The real ethical issue is how to ensure that any manipulation of consequences is done in a positive and constructive fashion. 
A)  The systematic use of reinforcement strategies leads to a demeaning and dehumanizing view of people that stunts human growth and development. 
B)  Managers abuse the power of their position and knowledge by exerting external control over individual behavior. 
C)  Behavior control is an irrevocable part of every manager's job. 
D)  The use of OB Mod fails to recognize the impact of cultural differences. 
E)  The real ethical issue is how to ensure that any manipulation of consequences is done in a positive and constructive fashion. D

Question 2

Contrived extrinsic rewards include all of the following EXCEPT:

Accepted Answer

A)  cash bonuses. 
B)  sports tickets. 
C)  office parties. 
D)  feedback. 
E)  promotions. 
A)  cash bonuses. 
B)  sports tickets. 
C)  office parties. 
D)  feedback. 
E)  promotions. D

Question 3

The law of contingent reinforcement states that the reward must be given as soon as possible after the occurrence of the desirable behavior.

Accepted Answer

A) True 
 B)False  False

Question 4

An impressive job title is particularly important to someone who actively engages in __________ management.

Accepted Answer

The answer of An impressive job title is particularly important...

Question 5

Which of the following statements about perception is false?

Accepted Answer

A)  Although important, perceptions have only a minor impact on the way people respond to various situations. 
B)  Through perception, people process information inputs into responses involving feelings. 
C)  Perception is a way of forming impressions about oneself, other people, and daily life experiences. 
D)  Perceptions serve as a screen or filter through which information passes before it has an effect on people. 
E)  Through perception, people process information inputs into responses involving action. 
A)  Although important, perceptions have only a minor impact on the way people respond to various situations. 
B)  Through perception, people process information inputs into responses involving feelings. 
C)  Perception is a way of forming impressions about oneself, other people, and daily life experiences. 
D)  Perceptions serve as a screen or filter through which information passes before it has an effect on people. 
E)  Through perception, people process information inputs into responses involving action.

Question 6

A person-in-situation schema is defined as a knowledge framework that describes the appropriate sequence of events in a given situation.

Accepted Answer

A) True 
 B)False

Question 7

At the __________ stage of information processing, managers should be sensitive to the fallibility of memory in order to control distortions.

Accepted Answer

The answer of At the __________ stage of information processing,...

Question 8

The factors that contribute to perceptual differences and the perceptual process among people at work include characteristics of the perceived, the setting, and the perceiver.

Accepted Answer

A) True 
 B)False

Question 9

If a person's performance is poor regardless of the equipment he/she is using, the tendency is to attribute the person's poor performance to __________ causes; but if the person performs poorly only when using a specific piece of equipment, the tendency is to attribute the person's poor performance to__________ causes.

Accepted Answer

The answer of If a person's performance is poor regardless...

Question 10

The right social networks can create the right impression.

Accepted Answer

A) True 
 B)False

Question 11

In the context of attribution theory, consistency considers how consistent a person's behavior is across different situations.

Accepted Answer

A) True 
 B)False

Question 12

When teachers score students introduced as intellectually gifted higher than average students, they are demonstrating the perceptual error of the __________.

Accepted Answer

self-fulfi

Question 13

Intensity of the perceived person, object, or event can vary in terms of brightness, color, depth, sound, etc.

Accepted Answer

A) True 
 B)False

Question 14

An __________ occurs when an individual's characteristics are compared with those of others who have been recently encountered and who rank higher or lower on the same characteristics.

Accepted Answer

The answer of An __________ occurs when an individual's characteristics...

Question 15

Operant conditioning is the process of controlling behavior by manipulating its consequences.

Accepted Answer

A) True 
 B)False

Question 16

Classical conditioning is a form of learning through association that involves the manipulation of stimuli to influence behavior.

Accepted Answer

A) True 
 B)False

Question 17

As a manager, you enjoy responsibility and achievement in your work. However, you are the newly appointed leader of a team, at ABC Manufacturing, whose jobs seem dull and routine. You decided to move quickly to expand these jobs so that members get increased satisfaction from more challenging tasks. Basically, you want them to experience things that you value in work. Instead of designing team members' jobs to best fit their needs, you have designed their jobs to best fit yours. This is an example of which of these?

Accepted Answer

A)  Halo effect 
B)  Projection 
C)  Stereotypes 
D)  Contrast effects 
E)  Self-fulfilling prophecy 
A)  Halo effect 
B)  Projection 
C)  Stereotypes 
D)  Contrast effects 
E)  Self-fulfilling prophecy

Question 18

If you are a manager and have one extremely exceptional employee, you need to guard against __________ when evaluating the work of your other employees, because you may have the tendency to compare the characteristics of your other employees with those of the exceptional employee.

Accepted Answer

A)  contrast effects 
B)  halo effects 
C)  selective perception 
D)  self-fulfilling prophecy 
E)  project errors 
A)  contrast effects 
B)  halo effects 
C)  selective perception 
D)  self-fulfilling prophecy 
E)  project errors

Question 19

Which of the following statements regarding stereotypes is FALSE?

Accepted Answer

A)  Stereotyping is a useful way of combining information in order to deal with information overload. 
B)  Stereotypes can cause inaccuracies in retrieving information. 
C)  Stereotypes sharpen individual differences between people. 
D)  Stereotypes can prevent managers from getting to know people as individuals. 
E)  Stereotypes can prevent managers from accurately assessing the needs, preferences, and abilities of employees. 
A)  Stereotyping is a useful way of combining information in order to deal with information overload. 
B)  Stereotypes can cause inaccuracies in retrieving information. 
C)  Stereotypes sharpen individual differences between people. 
D)  Stereotypes can prevent managers from getting to know people as individuals. 
E)  Stereotypes can prevent managers from accurately assessing the needs, preferences, and abilities of employees.

Question 20

Suppose you assign the least desirable tasks to a worker until he performs well and only then assign him the desired assignments he wants. This OB Mod strategy is known as __________.

Accepted Answer

A)  positive reinforcement 
B)  extinction 
C)  punishment 
D)  negative reinforcement 
E)  parallel reinforcement 
A)  positive reinforcement 
B)  extinction 
C)  punishment 
D)  negative reinforcement 
E)  parallel reinforcement

Which one of the following is NOT one of the ethical issues raised by either the opponents or proponents of OB Mod?

Contrived extrinsic rewards include all of the following EXCEPT:

The law of contingent reinforcement states that the reward must be given as soon as possible after the occurrence of the desirable behavior.

An impressive job title is particularly important to someone who actively engages in __________ management.

Which of the following statements about perception is false?

A person-in-situation schema is defined as a knowledge framework that describes the appropriate sequence of events in a given situation.

At the __________ stage of information processing, managers should be sensitive to the fallibility of memory in order to control distortions.

The factors that contribute to perceptual differences and the perceptual process among people at work include characteristics of the perceived, the setting, and the perceiver.

If a person's performance is poor regardless of the equipment he/she is using, the tendency is to attribute the person's poor performance to causes; but if the person performs poorly only when using a specific piece of equipment, the tendency is to attribute the person's poor performance to causes.

The right social networks can create the right impression.

In the context of attribution theory, consistency considers how consistent a person's behavior is across different situations.

When teachers score students introduced as intellectually gifted higher than average students, they are demonstrating the perceptual error of the __________.

Intensity of the perceived person, object, or event can vary in terms of brightness, color, depth, sound, etc.

An __________ occurs when an individual's characteristics are compared with those of others who have been recently encountered and who rank higher or lower on the same characteristics.

Operant conditioning is the process of controlling behavior by manipulating its consequences.

Classical conditioning is a form of learning through association that involves the manipulation of stimuli to influence behavior.

If you are a manager and have one extremely exceptional employee, you need to guard against __________ when evaluating the work of your other employees, because you may have the tendency to compare the characteristics of your other employees with those of the exceptional employee.

Which of the following statements regarding stereotypes is FALSE?

Suppose you assign the least desirable tasks to a worker until he performs well and only then assign him the desired assignments he wants. This OB Mod strategy is known as __________.

Introducing Organizational Behavior

Diversity, Personality, and Values

Emotions, Attitudes, and Job Satisfaction

Motivation

Motivation and Performance

The Nature of Teams

Teamwork and Performance

Decision Making and Creativity

Conflict and Negotiation

Communication

Power and Politics

The Leadership Process

Leadership Traits and Behavioral Styles

Organizational Culture

Organizational Structures

Filters

Exam 3: Perception, Attribution, and Learning

Which one of the following is NOT one of the ethical issues raised by either the opponents or proponents of OB Mod?

Contrived extrinsic rewards include all of the following EXCEPT:

The law of contingent reinforcement states that the reward must be given as soon as possible after the occurrence of the desirable behavior.

An impressive job title is particularly important to someone who actively engages in __________ management.

Which of the following statements about perception is false?

A person-in-situation schema is defined as a knowledge framework that describes the appropriate sequence of events in a given situation.

At the __________ stage of information processing, managers should be sensitive to the fallibility of memory in order to control distortions.

The factors that contribute to perceptual differences and the perceptual process among people at work include characteristics of the perceived, the setting, and the perceiver.

The right social networks can create the right impression.

In the context of attribution theory, consistency considers how consistent a person's behavior is across different situations.

When teachers score students introduced as intellectually gifted higher than average students, they are demonstrating the perceptual error of the __________.

Intensity of the perceived person, object, or event can vary in terms of brightness, color, depth, sound, etc.

An __________ occurs when an individual's characteristics are compared with those of others who have been recently encountered and who rank higher or lower on the same characteristics.

Operant conditioning is the process of controlling behavior by manipulating its consequences.

Classical conditioning is a form of learning through association that involves the manipulation of stimuli to influence behavior.

If you are a manager and have one extremely exceptional employee, you need to guard against __________ when evaluating the work of your other employees, because you may have the tendency to compare the characteristics of your other employees with those of the exceptional employee.

Which of the following statements regarding stereotypes is FALSE?

Suppose you assign the least desirable tasks to a worker until he performs well and only then assign him the desired assignments he wants. This OB Mod strategy is known as __________.

Introducing Organizational Behavior

Diversity, Personality, and Values

Emotions, Attitudes, and Job Satisfaction

Motivation

Motivation and Performance

The Nature of Teams

Teamwork and Performance

Decision Making and Creativity

Conflict and Negotiation

Communication

Power and Politics

The Leadership Process

Leadership Traits and Behavioral Styles

Organizational Culture

Organizational Structures

Filters