Question 1

William works for UPS and is required to wear a brown uniform. The corporate uniforms worn by UPS delivery personnel are examples of __________.

Accepted Answer

A)  cultural symbols 
B)  cultural artifacts 
C)  cultural tokens 
D)  cultural attributes 
E)  cultural proxies 
A)  cultural symbols 
B)  cultural artifacts 
C)  cultural tokens 
D)  cultural attributes 
E)  cultural proxies A

Question 2

At the deepest level of cultural analysis are __________, or the taken-for-granted truths that collections of corporate members share as a result of their joint experience.

Accepted Answer

A)  shared values 
B)  common assumptions 
C)  shared premises 
D)  mutual promises 
E)  collective conjectures 
A)  shared values 
B)  common assumptions 
C)  shared premises 
D)  mutual promises 
E)  collective conjectures B

Question 3

What goals are concerned with the conditions within the organization that are expected to increase the organization's survival?

Accepted Answer

System goals

Question 4

A firm that values diversity but systematically works to block the transfer of societal based subcultures into the fabric of the organization is called an):

Accepted Answer

A)  counterculture organization. 
B)  subculture dominated organization. 
C)  subordinate culture organization. 
D)  multicultural organization. 
E)  homogeneous organization. 
A)  counterculture organization. 
B)  subculture dominated organization. 
C)  subordinate culture organization. 
D)  multicultural organization. 
E)  homogeneous organization.

Question 5

In the context of the three important levels of cultural analysis in organizations, the first level concerns __________, or "the way we do things around here."

Accepted Answer

A)  shared values 
B)  common assumptions 
C)  implicit culture 
D)  observable culture 
E)  shared mission 
A)  shared values 
B)  common assumptions 
C)  implicit culture 
D)  observable culture 
E)  shared mission

Question 6

What is innovation in organizations? List and briefly describe the four steps of the innovation process.

Accepted Answer

Innovation is the process of creating ne

Question 7

Societal cultures may actually be __________ into organizations.

Accepted Answer

The answer of Societal cultures may actually be __________ into...

Question 8

One of the difficulties associated with organizations importing and accepting subcultural groupings from the larger society is that the firm may encounter extreme difficulty in coping with broader cultural changes.

Accepted Answer

A) True 
 B)False

Question 9

Describe the cultural functions of external adaptation and internal integration.

Accepted Answer

External adaptation involves reaching go

Question 10

Which of the following is NOT one of the steps in Taylor Cox's five-step program for developing the multicultural organization?

Accepted Answer

A)  The organization should develop pluralism with the objective of multibased socialization. 
B)  The firm should disentangle its culture so that there are direct relationships between naturally occurring groups and particular jobs. 
C)  The firm must integrate the informal networks by eliminating barriers and increasing participation. 
D)  The organization should break the linkage between naturally occurring group identity and the identity of the firm. 
E)  The organization must actively work to eliminate interpersonal conflict based on either the group identity or the natural backlash of the largest societally based grouping. 
A)  The organization should develop pluralism with the objective of multibased socialization. 
B)  The firm should disentangle its culture so that there are direct relationships between naturally occurring groups and particular jobs. 
C)  The firm must integrate the informal networks by eliminating barriers and increasing participation. 
D)  The organization should break the linkage between naturally occurring group identity and the identity of the firm. 
E)  The organization must actively work to eliminate interpersonal conflict based on either the group identity or the natural backlash of the largest societally based grouping.

Question 11

An __________ is a commonly held cause-effect relationship or assertion that cannot be supported empirically.

Accepted Answer

The answer of An __________ is a commonly held cause-effect...

Question 12

Three important aspects of external adaptation are:
a) separating more important from less important external forces,b) developing ways to measure accomplishments, andc) creating explanations for why goals are not always met.

Accepted Answer

A) True 
 B)False

Question 13

To many researchers and managers, shared common values lie at the heart of organizational __________.

Accepted Answer

A)  planning 
B)  leadership 
C)  design 
D)  culture 
E)  structure 
A)  planning 
B)  leadership 
C)  design 
D)  culture 
E)  structure

Question 14

Resolving the issues of internal integration helps individuals develop a shared identity and a collective commitment.

Accepted Answer

A) True 
 B)False

Question 15

__________ innovation is the introduction of new goods or services to better meet customer needs, whereas __________ innovation is the introduction into operations of new and better ways of doing things.

Accepted Answer

The answer of __________ innovation is the introduction of new...

Question 16

At ExxonMobil, "what precisely needs to be accomplished, and how can it be done?" is a cultural question pertaining to the survival issue of __________.

Accepted Answer

A)  external adaptation 
B)  internal integration 
C)  institutional value system 
D)  systematic integration 
E)  structural manipulation 
A)  external adaptation 
B)  internal integration 
C)  institutional value system 
D)  systematic integration 
E)  structural manipulation

Question 17

Isolating __________ is often extremely difficult, but doing so helps explain why culture invades every aspect of organizational life.

Accepted Answer

A)  observable attitudes 
B)  implicit needs 
C)  common perceptions 
D)  shared values 
E)  common cultural assumptions 
A)  observable attitudes 
B)  implicit needs 
C)  common perceptions 
D)  shared values 
E)  common cultural assumptions

Question 18

Which of these often begins with the establishment of a unique identity; that is, each collection of individuals and each subculture within the organization develops some type of unique definition of itself?

Accepted Answer

A)  Institutional adaptation 
B)  Structural adaptation 
C)  Internal integration 
D)  External adaptation 
E)  Systematic integration 
A)  Institutional adaptation 
B)  Structural adaptation 
C)  Internal integration 
D)  External adaptation 
E)  Systematic integration

Question 19

Which of the following deals with the creation of a collective identity and with finding ways of working and living together?

Accepted Answer

A)  Institutional integration 
B)  Internal integration 
C)  Structural adaptation 
D)  External adaptation 
E)  Bureaucratic integration 
A)  Institutional integration 
B)  Internal integration 
C)  Structural adaptation 
D)  External adaptation 
E)  Bureaucratic integration

Question 20

__________ are groups of individuals with a unique pattern of values and philosophy that is consistent with the organization's dominant values and philosophy.

Accepted Answer

A)  Subcultures 
B)  Countercultures 
C)  Subordinate cultures 
D)  Societal cultures 
E)  Competitive cultures 
A)  Subcultures 
B)  Countercultures 
C)  Subordinate cultures 
D)  Societal cultures 
E)  Competitive cultures

William works for UPS and is required to wear a brown uniform. The corporate uniforms worn by UPS delivery personnel are examples of __________.

At the deepest level of cultural analysis are __________, or the taken-for-granted truths that collections of corporate members share as a result of their joint experience.

What goals are concerned with the conditions within the organization that are expected to increase the organization's survival?

A firm that values diversity but systematically works to block the transfer of societal based subcultures into the fabric of the organization is called an):

In the context of the three important levels of cultural analysis in organizations, the first level concerns __________, or "the way we do things around here."

What is innovation in organizations? List and briefly describe the four steps of the innovation process.

Societal cultures may actually be __________ into organizations.

One of the difficulties associated with organizations importing and accepting subcultural groupings from the larger society is that the firm may encounter extreme difficulty in coping with broader cultural changes.

Describe the cultural functions of external adaptation and internal integration.

Which of the following is NOT one of the steps in Taylor Cox's five-step program for developing the multicultural organization?

An __________ is a commonly held cause-effect relationship or assertion that cannot be supported empirically.

Three important aspects of external adaptation are: a) separating more important from less important external forces,b) developing ways to measure accomplishments, andc) creating explanations for why goals are not always met.

To many researchers and managers, shared common values lie at the heart of organizational __________.

Resolving the issues of internal integration helps individuals develop a shared identity and a collective commitment.

innovation is the introduction of new goods or services to better meet customer needs, whereas innovation is the introduction into operations of new and better ways of doing things.

At ExxonMobil, "what precisely needs to be accomplished, and how can it be done?" is a cultural question pertaining to the survival issue of __________.

Isolating __________ is often extremely difficult, but doing so helps explain why culture invades every aspect of organizational life.

Which of these often begins with the establishment of a unique identity; that is, each collection of individuals and each subculture within the organization develops some type of unique definition of itself?

Which of the following deals with the creation of a collective identity and with finding ways of working and living together?

__________ are groups of individuals with a unique pattern of values and philosophy that is consistent with the organization's dominant values and philosophy.

Introducing Organizational Behavior

Diversity, Personality, and Values

Perception, Attribution, and Learning

Emotions, Attitudes, and Job Satisfaction

Motivation

Motivation and Performance

The Nature of Teams

Teamwork and Performance

Decision Making and Creativity

Conflict and Negotiation

Communication

Power and Politics

The Leadership Process

Leadership Traits and Behavioral Styles

Organizational Structures

Filters

Exam 15: Organizational Culture

William works for UPS and is required to wear a brown uniform. The corporate uniforms worn by UPS delivery personnel are examples of __________.

At the deepest level of cultural analysis are __________, or the taken-for-granted truths that collections of corporate members share as a result of their joint experience.

What goals are concerned with the conditions within the organization that are expected to increase the organization's survival?

A firm that values diversity but systematically works to block the transfer of societal based subcultures into the fabric of the organization is called an):

In the context of the three important levels of cultural analysis in organizations, the first level concerns __________, or "the way we do things around here."

What is innovation in organizations? List and briefly describe the four steps of the innovation process.

Societal cultures may actually be __________ into organizations.

One of the difficulties associated with organizations importing and accepting subcultural groupings from the larger society is that the firm may encounter extreme difficulty in coping with broader cultural changes.

Describe the cultural functions of external adaptation and internal integration.

Which of the following is NOT one of the steps in Taylor Cox's five-step program for developing the multicultural organization?

An __________ is a commonly held cause-effect relationship or assertion that cannot be supported empirically.

Three important aspects of external adaptation are: a) separating more important from less important external forces,b) developing ways to measure accomplishments, andc) creating explanations for why goals are not always met.

To many researchers and managers, shared common values lie at the heart of organizational __________.

Resolving the issues of internal integration helps individuals develop a shared identity and a collective commitment.

__________ innovation is the introduction of new goods or services to better meet customer needs, whereas __________ innovation is the introduction into operations of new and better ways of doing things.

At ExxonMobil, "what precisely needs to be accomplished, and how can it be done?" is a cultural question pertaining to the survival issue of __________.

Isolating __________ is often extremely difficult, but doing so helps explain why culture invades every aspect of organizational life.

Which of these often begins with the establishment of a unique identity; that is, each collection of individuals and each subculture within the organization develops some type of unique definition of itself?

Which of the following deals with the creation of a collective identity and with finding ways of working and living together?

__________ are groups of individuals with a unique pattern of values and philosophy that is consistent with the organization's dominant values and philosophy.

Introducing Organizational Behavior

Diversity, Personality, and Values

Perception, Attribution, and Learning

Emotions, Attitudes, and Job Satisfaction

Motivation

Motivation and Performance

The Nature of Teams

Teamwork and Performance

Decision Making and Creativity

Conflict and Negotiation

Communication

Power and Politics

The Leadership Process

Leadership Traits and Behavioral Styles

Organizational Structures

Filters

innovation is the introduction of new goods or services to better meet customer needs, whereas innovation is the introduction into operations of new and better ways of doing things.