Question 1

The ________ of an environment refers to the degree of heterogeneity and concentration among environmental elements.

Accepted Answer

A)  density 
B)  simplicity 
C)  complexity 
D)  intricacy 
E)  permeability 
A)  density 
B)  simplicity 
C)  complexity 
D)  intricacy 
E)  permeability

Question 2

Explain the concept of the "boundaryless" organization and how boundaryless organizations are useful in breaking down cultural barriers in a global workplace.

Accepted Answer

Jack Welch coined the term boundaryless

Question 3

________ are consistent with recent efforts by companies to reduce costs, cut overhead, speed up decision making, increase flexibility, get closer to customers, and empower employees.

Accepted Answer

A)  Wider spans of control 
B)  Narrower spans of control 
C)  Matrix structures 
D)  Simple structures 
E)  None of the above 
A)  Wider spans of control 
B)  Narrower spans of control 
C)  Matrix structures 
D)  Simple structures 
E)  None of the above

Question 4

The ________ refers to the number of subordinates that a manager directs.

Accepted Answer

A)  span of control 
B)  unity of command 
C)  chain of command 
D)  decentralization principle 
E)  leadership web 
A)  span of control 
B)  unity of command 
C)  chain of command 
D)  decentralization principle 
E)  leadership web

Question 5

Why is span of control important within an organization, and which common organizational design would most likely have the widest span of control? Explain your answer.

Accepted Answer

The question of span of control is impor

Question 6

Thomas is opening a manufacturing plant with a mechanistic and centralized structure. Which of the following countries would be less comfortable with the plant?

Accepted Answer

A)  Greece 
B)  Peru 
C)  Canada 
D)  France 
E)  Chile 
A)  Greece 
B)  Peru 
C)  Canada 
D)  France 
E)  Chile

Question 7

The virtual organization is effective at reinforcing management control over business operations.

Accepted Answer

A) True 
 B)False

Question 8

For much of the first half of the twentieth century, managers viewed departmentalization as promoting increased productivity.

Accepted Answer

A) True 
 B)False

Question 9

The ________ is a structure characterized by extensive departmentalization, high formalization, a limited information network, and centralization.

Accepted Answer

A)  mechanistic model 
B)  organic model 
C)  traditional model 
D)  bureaucracy organization 
E)  simple structure 
A)  mechanistic model 
B)  organic model 
C)  traditional model 
D)  bureaucracy organization 
E)  simple structure

Question 10

All of the following are characteristics of the organic model except ________.

Accepted Answer

A)  cross-functional teams 
B)  narrow spans of control 
C)  cross-hierarchical teams 
D)  employee discretion 
E)  flatness 
A)  cross-functional teams 
B)  narrow spans of control 
C)  cross-hierarchical teams 
D)  employee discretion 
E)  flatness

Question 11

The primary characteristics of the virtual organization are that it is decentralized and has little or no departmentalization.

Accepted Answer

A) True 
 B)False

Question 12

You are interested in explaining the different types of organizational designs to students of basic management. These students need to know the advantages and disadvantages of each structure as well as the structure's characteristics.
-You describe to your students a new committee within the university that brings together specialists from all different departments to develop a new interdisciplinary program. The structure probably best meets the definition of the ________.

Accepted Answer

A)  matrix structure 
B)  expert structure 
C)  boundaryless structure 
D)  virtual structure 
E)  organizational pyramid 
A)  matrix structure 
B)  expert structure 
C)  boundaryless structure 
D)  virtual structure 
E)  organizational pyramid

Question 13

For much of the first half of the 20th century, managers viewed work specialization as ________.

Accepted Answer

A)  a means to encourage employee satisfaction 
B)  a frustrating cause of reduced product output 
C)  an unending source of increased productivity 
D)  difficult to implement without automation technology 
E)  an effective solution to over-centralization 
A)  a means to encourage employee satisfaction 
B)  a frustrating cause of reduced product output 
C)  an unending source of increased productivity 
D)  difficult to implement without automation technology 
E)  an effective solution to over-centralization

Question 14

You have learned about the traditional and new design options for organizational structures. You have decided that one of the designs developed during the last decade or two is probably the most appropriate for your newly-formed organization.
-Your new organization is looking for maximum flexibility. The most appropriate structure is probably the ________.

Accepted Answer

A)  matrix organization 
B)  virtual organization 
C)  team structure 
D)  network structure 
E)  organizational pyramid 
A)  matrix organization 
B)  virtual organization 
C)  team structure 
D)  network structure 
E)  organizational pyramid

Question 15

Matthew is a new divisional manager. In reorganizing his division, he must make some decisions regarding the span of control for management within his division.
-In observing the departments in his division, Matthew notices that some managers with wide spans of control seem to perform more effectively than other managers with similarly-sized spans of control. Which of the following statements is most likely true regarding the high-performing managers?

Accepted Answer

A)  These managers are paid higher salaries than the low-performing managers. 
B)  These managers discourage employee autonomy, which produces more uniform departmental results. 
C)  The employees within their departments tend to compete to reach productivity goals, which boosts performance. 
D)  The employees within their departments have poor communication with each other. 
E)  The employees within their departments are highly skilled and very knowledgeable about their jobs. 
A)  These managers are paid higher salaries than the low-performing managers. 
B)  These managers discourage employee autonomy, which produces more uniform departmental results. 
C)  The employees within their departments tend to compete to reach productivity goals, which boosts performance. 
D)  The employees within their departments have poor communication with each other. 
E)  The employees within their departments are highly skilled and very knowledgeable about their jobs.

Question 16

The boundaryless organization strives to ________ the company, its customers, and suppliers.

Accepted Answer

A)  break down barriers between 
B)  reduce bureaucracy cost associated with 
C)  outsource projects relating to 
D)  create a higher level of formalization in and with 
E)  centralize power within 
A)  break down barriers between 
B)  reduce bureaucracy cost associated with 
C)  outsource projects relating to 
D)  create a higher level of formalization in and with 
E)  centralize power within

Question 17

The strength of the bureaucracy lies in its ability to perform standardized activities.

Accepted Answer

A) True 
 B)False

Question 18

You have learned about the traditional and new design options for organizational structures. You have decided that one of the designs developed during the last decade or two is probably the most appropriate for your newly-formed organization.
-You have eliminated horizontal, vertical, and external barriers within your organization. You are operating as a ________.

Accepted Answer

A)  matrix organization 
B)  virtual organization 
C)  team structure 
D)  boundaryless organization 
E)  organizational pyramid 
A)  matrix organization 
B)  virtual organization 
C)  team structure 
D)  boundaryless organization 
E)  organizational pyramid

Question 19

What is departmentalization?

Accepted Answer

The basis by which jobs are grouped toge

Question 20

Kyle runs a dog boarding kennel. He has seven employees that all report directly to him and he makes all the decisions regarding the dogs, accounting, and technology. Which type of organizational structure does Kyle's kennel have?

Accepted Answer

A)  bureaucracy 
B)  virtual structure 
C)  matrix structure 
D)  complex structure 
E)  simple structure 
A)  bureaucracy 
B)  virtual structure 
C)  matrix structure 
D)  complex structure 
E)  simple structure

The ________ of an environment refers to the degree of heterogeneity and concentration among environmental elements.

Explain the concept of the "boundaryless" organization and how boundaryless organizations are useful in breaking down cultural barriers in a global workplace.

________ are consistent with recent efforts by companies to reduce costs, cut overhead, speed up decision making, increase flexibility, get closer to customers, and empower employees.

The ________ refers to the number of subordinates that a manager directs.

Why is span of control important within an organization, and which common organizational design would most likely have the widest span of control? Explain your answer.

Thomas is opening a manufacturing plant with a mechanistic and centralized structure. Which of the following countries would be less comfortable with the plant?

The virtual organization is effective at reinforcing management control over business operations.

For much of the first half of the twentieth century, managers viewed departmentalization as promoting increased productivity.

The ________ is a structure characterized by extensive departmentalization, high formalization, a limited information network, and centralization.

All of the following are characteristics of the organic model except ________.

The primary characteristics of the virtual organization are that it is decentralized and has little or no departmentalization.

For much of the first half of the 20^th century, managers viewed work specialization as ________.

The boundaryless organization strives to ________ the company, its customers, and suppliers.

The strength of the bureaucracy lies in its ability to perform standardized activities.

What is departmentalization?

Kyle runs a dog boarding kennel. He has seven employees that all report directly to him and he makes all the decisions regarding the dogs, accounting, and technology. Which type of organizational structure does Kyle's kennel have?

What Is Organizational Behavior

Foundations of Individual Behavior

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Basic Motivation Concepts

Motivation: From Concept to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Basic Approaches to Leadership

Power and Politics

Conflict and Negotiation

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters

Exam 15: Foundations of Organization Structure

The ________ of an environment refers to the degree of heterogeneity and concentration among environmental elements.

Explain the concept of the "boundaryless" organization and how boundaryless organizations are useful in breaking down cultural barriers in a global workplace.

________ are consistent with recent efforts by companies to reduce costs, cut overhead, speed up decision making, increase flexibility, get closer to customers, and empower employees.

The ________ refers to the number of subordinates that a manager directs.

Why is span of control important within an organization, and which common organizational design would most likely have the widest span of control? Explain your answer.

Thomas is opening a manufacturing plant with a mechanistic and centralized structure. Which of the following countries would be less comfortable with the plant?

The virtual organization is effective at reinforcing management control over business operations.

For much of the first half of the twentieth century, managers viewed departmentalization as promoting increased productivity.

The ________ is a structure characterized by extensive departmentalization, high formalization, a limited information network, and centralization.

All of the following are characteristics of the organic model except ________.

The primary characteristics of the virtual organization are that it is decentralized and has little or no departmentalization.

For much of the first half of the 20th century, managers viewed work specialization as ________.

The boundaryless organization strives to ________ the company, its customers, and suppliers.

The strength of the bureaucracy lies in its ability to perform standardized activities.

What is departmentalization?

Kyle runs a dog boarding kennel. He has seven employees that all report directly to him and he makes all the decisions regarding the dogs, accounting, and technology. Which type of organizational structure does Kyle's kennel have?

What Is Organizational Behavior

Foundations of Individual Behavior

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Basic Motivation Concepts

Motivation: From Concept to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Basic Approaches to Leadership

Power and Politics

Conflict and Negotiation

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters

For much of the first half of the 20^th century, managers viewed work specialization as ________.