Exam 10: Understanding Work Teams

The popularity of teams has increased. Today ________ percent of employers indicate that teamwork is a more important skill than it was two years ago.

Work teams are easy for American workers because Americans grow up learning the importance of teamwork through sports.

The most effective teams tend to have ________ members.

Teams tend to operate well within countries that score high on collectivism.

When teams are under acute stress, they are particularly likely to have ________.

Evidence shows that teams that switch from a competitive to a cooperative system do not ________.

Araceli is a team member in a large corporation. She never speaks in the team meetings because she has seen members talk behind each others' backs outside of the meetings. Members are constantly monitoring the other member's work, looking for a mistake to point out in a meeting. According to the information provided, which contextual factor is most likely hindering the success of Araceli's team?

Exercises that help individuals become team players include workshops in ________.

You have been assigned to a problem-solving team. You have never met any of the team members before, but you have been given their resumes. It is your job to match the team members to the various roles that are needed for successful completion of your project. Your team consists of the following members: Iris is a recent college graduate with a degree in mathematics. She likes to keep an eye on the big picture and enjoys coordinating the work of others. James has been with the company for 15 years and has had experience in several areas within the company. He has a reputation for strong leadership and effective follow-through. Betty is highly motivated and intelligent. She has several advanced degrees and is able to view situations from differing viewpoints. You have decided that you are willing to take on any group role that is handed to you, but you are more comfortable with implementing ideas than with initiating them. -The role that might best suit Iris is that of ________.

The team effectiveness model identifies four categories of key components making up effective teams. What are these four categories? Give examples of each category.

Only one-third of employees from ________ would likely say their organization has a high level of teamwork.

Coasting on the group effort is termed ________.

Diversity is an asset for teams where tasks ________.

The abilities of a team's members is essential to success. Which of the following skills is not essential to team success?

What is a cross-functional team?

Which of the following is not a reason for the recent popularity of teams?

You are the plant manager of a manufacturing facility. Your plant has been experiencing a number of problems and you have been directed to solve these issues. One of the problems concerns the low quality of the manufactured product. Many products have failed to pass quality inspection, and your superiors feel that the failure rate is unacceptably high. Another problem concerns the college recruitment process. The current recruitment process has repeatedly brought unqualified candidates to the plant. -Your management team suggests that the college recruitment process could be improved by creating a cross-functional team to conduct the on-campus interviews. Based on your understanding of team functioning, you reply that this solution is most likely ________.

Team members that help other team members should be rewarded for their efforts. Which of the following is not something that team members can do to help other team members?

A person who is not a team player lacks various team skills that can be improved through training. Which of the following is not a typical team skill that would need improving?

Cross-functional teams are very effective for coordinating highly complex projects.