Question 1

Which of the following statements is inaccurate regarding groups?

Accepted Answer

A) There can be problems in groups that have an emergent leader. 
B) No one single personality characteristic strongly predicts group behaviour. 
C) Individuals conform to the norms of all the groups to which they belong. 
D) Groups in highly formalized organizations will generally be more predictable in their behaviour. 
E) All groups have norms. 
A) There can be problems in groups that have an emergent leader. 
B) No one single personality characteristic strongly predicts group behaviour. 
C) Individuals conform to the norms of all the groups to which they belong. 
D) Groups in highly formalized organizations will generally be more predictable in their behaviour. 
E) All groups have norms.

Question 2

Boundary spanners reduce the need for communication,which in turn increases coordination demands.

Accepted Answer

A) True 
 B)False

Question 3

Frank was the leader of a team that was experiencing a lot of conflict.What would be the best approach to remedy this situation?

Accepted Answer

A) Limit the number of alternatives to consider. 
B) Debate on the basis of opinions rather than facts. 
C) Work with more information. 
D) Force a consensus. 
E) Avoid using humour. 
A) Limit the number of alternatives to consider. 
B) Debate on the basis of opinions rather than facts. 
C) Work with more information. 
D) Force a consensus. 
E) Avoid using humour.

Question 4

Not all individuals conform to the pressures of all the groups to which they belong.

Accepted Answer

A) True 
 B)False

Question 5

SCENARIO 6-3 Executives at Moonlight Auto feel that the work teams in their factory are not as productive as they need to be if the company is to gain competitive advantage in the market place.Managers plan to set the conditions for high team work and performance that will result in productivity gains for the company.
-Refer to Scenario 6-3.In designing work teams,management must keep in mind that cohesiveness is an important factor if high productivity is to be achieved.The relationship between cohesiveness,norms,and productivity is not very complex; however,each element must be recognized to facilitate appropriate development.If performance norms of a group are high and cohesiveness is high,it is likely productivity will be

Accepted Answer

A) high,resulting in good quality. 
B) moderate. 
C) moderate to low,but still showing good quality. 
D) low. 
E) impossible to predict. 
A) high,resulting in good quality. 
B) moderate. 
C) moderate to low,but still showing good quality. 
D) low. 
E) impossible to predict.

Question 6

What are the five stages in the Five-Stage Model?

Accepted Answer

A) forming,determining,norming,performing,adjourning 
B) forming,storming,shaping,performing,adjourning 
C) shaping,storming,norming,performing,adjourning 
D) forming,storming,norming,performing,adjourning 
E) shaping,determining,storming,norming,performing 
A) forming,determining,norming,performing,adjourning 
B) forming,storming,shaping,performing,adjourning 
C) shaping,storming,norming,performing,adjourning 
D) forming,storming,norming,performing,adjourning 
E) shaping,determining,storming,norming,performing

Question 7

Charles noticed that there was one person in his group whose behaviour was straining the internal processes of the team and decreasing its overall performance.It is likely that this person would be rated

Accepted Answer

A) high on conformity. 
B) low on introspection and introversion. 
C) high on agreeableness,conscientiousness,or extroversion. 
D) low on agreeableness,conscientiousness,or extroversion. 
E) high on role ambiguity. 
A) high on conformity. 
B) low on introspection and introversion. 
C) high on agreeableness,conscientiousness,or extroversion. 
D) low on agreeableness,conscientiousness,or extroversion. 
E) high on role ambiguity.

Question 8

For an OB team project,you have been assigned to a group of classmates to complete an assignment.According to the Punctuated-Equilibrium Model,teams tend to experience ________ about halfway between the first meeting and the assignment deadline.

Accepted Answer

A) transition 
B) "mid-life crisis" 
C) stagnation 
D) reinforcement of the initial fixed course 
E) equilibrium 
A) transition 
B) "mid-life crisis" 
C) stagnation 
D) reinforcement of the initial fixed course 
E) equilibrium

Question 9

Joan was frustrated by how much conflict there was among the members of her team.Although the team had only been in existence for a short period of time,when she discussed this with her team leader,he indicated that this was typical of groups at their forming stage.Joan's leader is correct.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is an uncommon form of team in an organization?

Accepted Answer

A) problem-solving 
B) self-managed 
C) formulated 
D) cross-functional 
E) virtual 
A) problem-solving 
B) self-managed 
C) formulated 
D) cross-functional 
E) virtual

Question 11

Norming is characterized by camaraderie and cohesiveness.

Accepted Answer

A) True 
 B)False

Question 12

The first stage in group development is

Accepted Answer

A) norming. 
B) storming. 
C) forming. 
D) performing. 
E) idea generating. 
A) norming. 
B) storming. 
C) forming. 
D) performing. 
E) idea generating.

Question 13

"Does everyone have a copy of the agenda that I sent out yesterday? Let's start on item number one of the agenda.Lesley,you had reported on this item at last month's meeting so why don't you start?" This request is an example of which of the following roles for the effective functioning of a team?

Accepted Answer

A) encourager 
B) producer 
C) summarizer 
D) promoter 
E) organizer 
A) encourager 
B) producer 
C) summarizer 
D) promoter 
E) organizer

Question 14

Research into team cohesiveness found that teams differed in the extent to which increases in task complexity and autonomy resulted in greater group cohesiveness.Which of the following is an accurate reflection of why that difference occurred?

Accepted Answer

A) Teams in individualistic cultures became more united and received lower performance ratings. 
B) Teams in individualistic cultures responded more strongly and received higher performance ratings. 
C) Teams in individualistic cultures became less united and received lower performance ratings. 
D) Teams in collectivistic cultures became more united and received higher performance ratings. 
E) Teams in collectivistic cultures became more committed and received higher performance ratings. 
A) Teams in individualistic cultures became more united and received lower performance ratings. 
B) Teams in individualistic cultures responded more strongly and received higher performance ratings. 
C) Teams in individualistic cultures became less united and received lower performance ratings. 
D) Teams in collectivistic cultures became more united and received higher performance ratings. 
E) Teams in collectivistic cultures became more committed and received higher performance ratings.

Question 15

"Let's set up an agenda for discussing each of the problems we have to consider." This suggestion is an example of a producer role.

Accepted Answer

A) True 
 B)False

Question 16

Research on virtual teams has indicated that team performance may be significantly enhanced through

Accepted Answer

A) managing them the same as face-to-face teams. 
B) remote work. 
C) shared leadership. 
D) strict rules. 
E) meeting face-to-face whenever possible. 
A) managing them the same as face-to-face teams. 
B) remote work. 
C) shared leadership. 
D) strict rules. 
E) meeting face-to-face whenever possible.

Question 17

SCENARIO 6-2 You are putting together a work group that will function together on a permanent basis.You are coaching Tom,one of your employees,who is appointed to lead the team.
-Refer to Scenario 6-2.You are expecting that the most productive stage for this permanent team will be

Accepted Answer

A) forming. 
B) storming. 
C) norming. 
D) performing. 
E) bonding. 
A) forming. 
B) storming. 
C) norming. 
D) performing. 
E) bonding.

Question 18

Groups of students who are friends often choose seats near each other on the first day of class and become upset if an outsider takes "their" seats in a later class.This is an example of the development of norms through

Accepted Answer

A) groupthink. 
B) primacy. 
C) structure. 
D) gatekeeping. 
E) initiating. 
A) groupthink. 
B) primacy. 
C) structure. 
D) gatekeeping. 
E) initiating.

Question 19

SCENARIO 6-4 Your work group is newly formed and you are interested in understanding the various stages it might go through in its development so that you can be prepared and understand the group dynamics.Your group has not known one another prior to this work assignment and they expect that the project will last for several years.
-Refer to Scenario 6-4.The team is in the performing stage and the leader phones to say that he can't be at the regularly scheduled meeting because of an emergency; he asks you to lead the team.You don't want to,because you believe this change will upset the team and it will definitely regress to the storming stage.

Accepted Answer

A) True 
 B)False

Question 20

SCENARIO 6-4 Your work group is newly formed and you are interested in understanding the various stages it might go through in its development so that you can be prepared and understand the group dynamics.Your group has not known one another prior to this work assignment and they expect that the project will last for several years.
-Refer to Scenario 6-4.In the first stage of the group's development you should be prepared for lots of conflict and disagreements between team members.

Accepted Answer

A) True 
 B)False

Which of the following statements is inaccurate regarding groups?

Boundary spanners reduce the need for communication,which in turn increases coordination demands.

Frank was the leader of a team that was experiencing a lot of conflict.What would be the best approach to remedy this situation?

Not all individuals conform to the pressures of all the groups to which they belong.

What are the five stages in the Five-Stage Model?

Charles noticed that there was one person in his group whose behaviour was straining the internal processes of the team and decreasing its overall performance.It is likely that this person would be rated

For an OB team project,you have been assigned to a group of classmates to complete an assignment.According to the Punctuated-Equilibrium Model,teams tend to experience ________ about halfway between the first meeting and the assignment deadline.

Joan was frustrated by how much conflict there was among the members of her team.Although the team had only been in existence for a short period of time,when she discussed this with her team leader,he indicated that this was typical of groups at their forming stage.Joan's leader is correct.

Which of the following is an uncommon form of team in an organization?

Norming is characterized by camaraderie and cohesiveness.

The first stage in group development is

"Does everyone have a copy of the agenda that I sent out yesterday? Let's start on item number one of the agenda.Lesley,you had reported on this item at last month's meeting so why don't you start?" This request is an example of which of the following roles for the effective functioning of a team?

Research into team cohesiveness found that teams differed in the extent to which increases in task complexity and autonomy resulted in greater group cohesiveness.Which of the following is an accurate reflection of why that difference occurred?

"Let's set up an agenda for discussing each of the problems we have to consider." This suggestion is an example of a producer role.

Research on virtual teams has indicated that team performance may be significantly enhanced through

SCENARIO 6-2 You are putting together a work group that will function together on a permanent basis.You are coaching Tom,one of your employees,who is appointed to lead the team. -Refer to Scenario 6-2.You are expecting that the most productive stage for this permanent team will be

Groups of students who are friends often choose seats near each other on the first day of class and become upset if an outsider takes "their" seats in a later class.This is an example of the development of norms through

What Is Organizational Behaviour

Perception, personality, and Emotions

Values, attitudes, and Diversity in the Workplace

Theories of Motivation

Motivation in Action

Communication

Power and Politics

Conflict and Negotiation

Organizational Culture

Leadership

Decision Making, creativity, and Ethics

Organizational Structure

Organizational Change

Filters

Exam 6: Groups and Teamwork

Which of the following statements is inaccurate regarding groups?

Boundary spanners reduce the need for communication,which in turn increases coordination demands.

Frank was the leader of a team that was experiencing a lot of conflict.What would be the best approach to remedy this situation?

Not all individuals conform to the pressures of all the groups to which they belong.

What are the five stages in the Five-Stage Model?

Charles noticed that there was one person in his group whose behaviour was straining the internal processes of the team and decreasing its overall performance.It is likely that this person would be rated

For an OB team project,you have been assigned to a group of classmates to complete an assignment.According to the Punctuated-Equilibrium Model,teams tend to experience ________ about halfway between the first meeting and the assignment deadline.

Joan was frustrated by how much conflict there was among the members of her team.Although the team had only been in existence for a short period of time,when she discussed this with her team leader,he indicated that this was typical of groups at their forming stage.Joan's leader is correct.

Which of the following is an uncommon form of team in an organization?

Norming is characterized by camaraderie and cohesiveness.

The first stage in group development is

"Does everyone have a copy of the agenda that I sent out yesterday? Let's start on item number one of the agenda.Lesley,you had reported on this item at last month's meeting so why don't you start?" This request is an example of which of the following roles for the effective functioning of a team?

Research into team cohesiveness found that teams differed in the extent to which increases in task complexity and autonomy resulted in greater group cohesiveness.Which of the following is an accurate reflection of why that difference occurred?

"Let's set up an agenda for discussing each of the problems we have to consider." This suggestion is an example of a producer role.

Research on virtual teams has indicated that team performance may be significantly enhanced through

SCENARIO 6-2 You are putting together a work group that will function together on a permanent basis.You are coaching Tom,one of your employees,who is appointed to lead the team. -Refer to Scenario 6-2.You are expecting that the most productive stage for this permanent team will be

Groups of students who are friends often choose seats near each other on the first day of class and become upset if an outsider takes "their" seats in a later class.This is an example of the development of norms through

What Is Organizational Behaviour

Perception, personality, and Emotions

Values, attitudes, and Diversity in the Workplace

Theories of Motivation

Motivation in Action

Communication

Power and Politics

Conflict and Negotiation

Organizational Culture

Leadership

Decision Making, creativity, and Ethics

Organizational Structure

Organizational Change

Filters