Question 1

For a team to succeed,individual team members need to coordinate their efforts to produce a desired outcome.

Accepted Answer

A) True 
 B)False

Question 2

List and describe the five stages of group development.

Accepted Answer

- forming-a great deal of uncertainty ab

Question 3

The Five-Stage Model includes organizational context.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following is an individual issue relating to the norming stage of group development?

Accepted Answer

A) "How do I fit in?" 
B) "What do the others expect of me?" 
C) "What's next?" 
D) "How do I best perform?" 
E) "What is my role here?" 
A) "How do I fit in?" 
B) "What do the others expect of me?" 
C) "What's next?" 
D) "How do I best perform?" 
E) "What is my role here?"

Question 5

Adjusting one's own behaviour to align with the norms of the group is

Accepted Answer

A) conformity. 
B) divergence. 
C) deviation. 
D) discrepancy. 
E) job satisfaction. 
A) conformity. 
B) divergence. 
C) deviation. 
D) discrepancy. 
E) job satisfaction.

Question 6

Diane was asked to write a document on behalf of her team that would address how the team will communicate,make decisions,and manage conflict.Diane is writing the team's

Accepted Answer

A) strategic plan. 
B) charter. 
C) meeting minutes. 
D) agenda. 
E) code of ethics. 
A) strategic plan. 
B) charter. 
C) meeting minutes. 
D) agenda. 
E) code of ethics.

Question 7

Which of the following characteristics would match to a problem-solving team?

Accepted Answer

A) 10-15 employees from the same department 
B) 10-15 employees from different departments 
C) Employees take responsibility for outcomes. 
D) Employees are in charge of addressing quality issues. 
E) Employees select members and evaluate performance. 
A) 10-15 employees from the same department 
B) 10-15 employees from different departments 
C) Employees take responsibility for outcomes. 
D) Employees are in charge of addressing quality issues. 
E) Employees select members and evaluate performance.

Question 8

A team member who convinces the group to delay a decision until complete data is available is referred to as a(n)

Accepted Answer

A) producer. 
B) controller. 
C) advisor. 
D) assessor. 
E) linker. 
A) producer. 
B) controller. 
C) advisor. 
D) assessor. 
E) linker.

Question 9

Virtual teams should be managed the same as face to face teams.

Accepted Answer

A) True 
 B)False

Question 10

SCENARIO 6-2 You are putting together a work group that will function together on a permanent basis.You are coaching Tom,one of your employees,who is appointed to lead the team.
-Refer to Scenario 6-2.The stage of development of the most task focused work would be

Accepted Answer

A) storming. 
B) norming. 
C) performing. 
D) adjourning. 
E) termination. 
A) storming. 
B) norming. 
C) performing. 
D) adjourning. 
E) termination.

Question 11

SCENARIO 6-1 Several years ago,Ted Brown opened a small retail store selling computer parts.The store grew and the business expanded to offer computer repair and custom computer programming.Clients started to expand from the normal walk-in customer to small- and medium-sized businesses.To accommodate this expansion,Ted had to hire additional personnel.He has noticed,however,that his new employees have definite expectations about what their appropriate role within the expanding company should be.
-Refer to Scenario 6-1.Ted is looking for a way to increase the positive feedback members of his team give to each other; team members always commented when others did something incorrectly,but rarely thanked a team member who was helpful.Ted is attempting to influence team

Accepted Answer

A) roles. 
B) norms. 
C) goals. 
D) objectives. 
E) ethics. 
A) roles. 
B) norms. 
C) goals. 
D) objectives. 
E) ethics.

Question 12

Most conflicts are resolved by the completion of the first stage in a group's development.

Accepted Answer

A) True 
 B)False

Question 13

Standards of behaviour in groups are known as

Accepted Answer

A) sanctions. 
B) norms. 
C) roles. 
D) goals. 
E) expectations. 
A) sanctions. 
B) norms. 
C) roles. 
D) goals. 
E) expectations.

Question 14

In a model of team effectiveness,context includes autonomy,skill variety,task identity,and task significance.

Accepted Answer

A) True 
 B)False

Question 15

In a study examining teams with shared mental models,researchers found that

Accepted Answer

A) teams had lower levels of objectively rated performance. 
B) teams had more positive attitudes toward their work. 
C) teams could adapt faster when conditions changed and each team member was rewarded individually. 
D) teams required less frequent interactions with each other. 
E) teams of friends receiving equal rewards would adapt more slowly when conditions changed and each team member was rewarded individually. 
A) teams had lower levels of objectively rated performance. 
B) teams had more positive attitudes toward their work. 
C) teams could adapt faster when conditions changed and each team member was rewarded individually. 
D) teams required less frequent interactions with each other. 
E) teams of friends receiving equal rewards would adapt more slowly when conditions changed and each team member was rewarded individually.

Question 16

During the storming stage of the Five-Stage Model,the group issue is

Accepted Answer

A) Why are we here? 
B) Can we agree on roles and work as a team? 
C) Can we agree on a time to meet? 
D) Who is in charge? 
E) How do we disband? 
A) Why are we here? 
B) Can we agree on roles and work as a team? 
C) Can we agree on a time to meet? 
D) Who is in charge? 
E) How do we disband?

Question 17

"Who is in charge?" and "Who does what?" are questions that are relevant to which stage of group development?

Accepted Answer

A) forming 
B) storming 
C) norming 
D) performing 
E) adjourning 
A) forming 
B) storming 
C) norming 
D) performing 
E) adjourning

For a team to succeed,individual team members need to coordinate their efforts to produce a desired outcome.

List and describe the five stages of group development.

The Five-Stage Model includes organizational context.

Which of the following is an individual issue relating to the norming stage of group development?

Adjusting one's own behaviour to align with the norms of the group is

Diane was asked to write a document on behalf of her team that would address how the team will communicate,make decisions,and manage conflict.Diane is writing the team's

Which of the following characteristics would match to a problem-solving team?

A team member who convinces the group to delay a decision until complete data is available is referred to as a(n)

Virtual teams should be managed the same as face to face teams.

SCENARIO 6-2 You are putting together a work group that will function together on a permanent basis.You are coaching Tom,one of your employees,who is appointed to lead the team. -Refer to Scenario 6-2.The stage of development of the most task focused work would be

Most conflicts are resolved by the completion of the first stage in a group's development.

Standards of behaviour in groups are known as

In a model of team effectiveness,context includes autonomy,skill variety,task identity,and task significance.

In a study examining teams with shared mental models,researchers found that

During the storming stage of the Five-Stage Model,the group issue is

"Who is in charge?" and "Who does what?" are questions that are relevant to which stage of group development?

What Is Organizational Behaviour

Perception, personality, and Emotions

Values, attitudes, and Diversity in the Workplace

Theories of Motivation

Motivation in Action

Communication

Power and Politics

Conflict and Negotiation

Organizational Culture

Leadership

Decision Making, creativity, and Ethics

Organizational Structure

Organizational Change

Filters

Exam 6: Groups and Teamwork

For a team to succeed,individual team members need to coordinate their efforts to produce a desired outcome.

List and describe the five stages of group development.

The Five-Stage Model includes organizational context.

Which of the following is an individual issue relating to the norming stage of group development?

Adjusting one's own behaviour to align with the norms of the group is

Diane was asked to write a document on behalf of her team that would address how the team will communicate,make decisions,and manage conflict.Diane is writing the team's

Which of the following characteristics would match to a problem-solving team?

A team member who convinces the group to delay a decision until complete data is available is referred to as a(n)

Virtual teams should be managed the same as face to face teams.

SCENARIO 6-2 You are putting together a work group that will function together on a permanent basis.You are coaching Tom,one of your employees,who is appointed to lead the team. -Refer to Scenario 6-2.The stage of development of the most task focused work would be

Most conflicts are resolved by the completion of the first stage in a group's development.

Standards of behaviour in groups are known as

In a model of team effectiveness,context includes autonomy,skill variety,task identity,and task significance.

In a study examining teams with shared mental models,researchers found that

During the storming stage of the Five-Stage Model,the group issue is

"Who is in charge?" and "Who does what?" are questions that are relevant to which stage of group development?

What Is Organizational Behaviour

Perception, personality, and Emotions

Values, attitudes, and Diversity in the Workplace

Theories of Motivation

Motivation in Action

Communication

Power and Politics

Conflict and Negotiation

Organizational Culture

Leadership

Decision Making, creativity, and Ethics

Organizational Structure

Organizational Change

Filters