Question 1

What should you do if you have a particularly long message to share with one or more recipients via digital means?

Accepted Answer

A) Send it as a series of instant messages 
B) Include the information in the body of an email message 
C) Follow up with a print document 
D) Send it as an attachment to an email message or provide it as web content 
E) Break it into a series of tweets 
A) Send it as a series of instant messages 
B) Include the information in the body of an email message 
C) Follow up with a print document 
D) Send it as an attachment to an email message or provide it as web content 
E) Break it into a series of tweets D

Question 2

What is location-based social networking? Why is it important to business communication?

Accepted Answer

Location-based social networking links the virtual world of online social networking with the physical world of retail stores and other locations.As mobile web use in general continues to grow,location-based networking promises to become an important business communication medium because mobile consumers are a significant economic force-through the purchases they make directly and through their ability to influence other consumers

Question 3

When you're posting comments on social media,

Accepted Answer

A) don't worry about the details of spelling and punctuation. 
B) exercise your free-speech rights by ranting and raving at length. 
C) promote your products and services aggressively. 
D) provide short "chunks" of information that can help others who visit the site. 
A) don't worry about the details of spelling and punctuation. 
B) exercise your free-speech rights by ranting and raving at length. 
C) promote your products and services aggressively. 
D) provide short "chunks" of information that can help others who visit the site. D

Question 4

Texting,online chat systems,and instant messaging are examples of which category of communication tools?

Accepted Answer

A) Messaging 
B) Telepathic 
C) Web content 
D) Information architecture 
E) Three-dimensional 
A) Messaging 
B) Telepathic 
C) Web content 
D) Information architecture 
E) Three-dimensional

Question 5

Do all of the following EXCEPT ________ when you're sending an email request for information or action.

Accepted Answer

A) clarify what you're asking for 
B) expect the reader to respond with a request for details 
C) explain why what you're requesting is important 
D) specify when you'll need the information 
A) clarify what you're asking for 
B) expect the reader to respond with a request for details 
C) explain why what you're requesting is important 
D) specify when you'll need the information

Question 6

Using iTunes to distribute podcasts is unrealistic for most organizations.

Accepted Answer

A) True 
 B)False

Question 7

Discuss the disadvantages of using instant messaging systems for business.

Accepted Answer

Messaging does have several potential dr

Question 8

Clickables are Twitter-ready bites of information extracted from a blog post or other messages.

Accepted Answer

A) True 
 B)False

Question 9

When sending an email message that includes additional files,which of the following should be verified before you distribute your message?

Accepted Answer

A) The document is marked as urgent 
B) A statement as to the value of the message is included 
C) Your virus software is still functional 
D) All attachments are included 
E) Correct acronyms are used 
A) The document is marked as urgent 
B) A statement as to the value of the message is included 
C) Your virus software is still functional 
D) All attachments are included 
E) Correct acronyms are used

Question 10

When a summary appears at the beginning of an article or webpage,

Accepted Answer

A) it distributes how-to advice to visitors. 
B) it offers helpful tips and insightful commentary. 
C) it presents the document's key points. 
D) it includes updates and announcements. 
A) it distributes how-to advice to visitors. 
B) it offers helpful tips and insightful commentary. 
C) it presents the document's key points. 
D) it includes updates and announcements.

Question 11

If you create a podcast channel,how can you keep your audience interested?

Accepted Answer

A) Surprise them with topics outside your channel's main theme 
B) Determine the distribution method 
C) Avoid steering devices such as headings 
D) Have a sustainable purpose 
E) Try to capture exact wording from a prepared script 
A) Surprise them with topics outside your channel's main theme 
B) Determine the distribution method 
C) Avoid steering devices such as headings 
D) Have a sustainable purpose 
E) Try to capture exact wording from a prepared script

Question 12

Explain how inappropriate use of email at work can lead to legal problems.

Accepted Answer

The consequences of bad writing or poor

Question 13

Which of the following is an audio or video option for replacing newsletters,training courses,and other communication activities?

Accepted Answer

A) Social networks 
B) Content sharing sites 
C) Wikis 
D) Blogs 
E) Podcasts 
A) Social networks 
B) Content sharing sites 
C) Wikis 
D) Blogs 
E) Podcasts

Question 14

What are the characteristics of an effective email subject line?

Accepted Answer

An effective subject line is both inform

Question 15

How can you help an email subject line capture the audience's attention?

Accepted Answer

A) Make it long and detailed 
B) Highlight keywords or phrases using color or bold 
C) Make it informative and compelling 
D) Leave it blank 
E) Make it tweetable 
A) Make it long and detailed 
B) Highlight keywords or phrases using color or bold 
C) Make it informative and compelling 
D) Leave it blank 
E) Make it tweetable

Question 16

When you're drafting website content,________ will help visitors find what they want fast and encourage them to return to your site for more information.

Accepted Answer

A) breaking your information into small,self-contained "chunks" 
B) presenting your information in a concise,skimmable format 
C) structuring your content according to the inverted pyramid style 
D) all of the above 
A) breaking your information into small,self-contained "chunks" 
B) presenting your information in a concise,skimmable format 
C) structuring your content according to the inverted pyramid style 
D) all of the above

Question 17

Which of the following superimposes data on live camera images?

Accepted Answer

A) Location-based services 
B) Gamification 
C) Augmented reality 
D) Wearable technology 
E) Mobile podcasting 
A) Location-based services 
B) Gamification 
C) Augmented reality 
D) Wearable technology 
E) Mobile podcasting

Question 18

Discuss the key attraction of podcasting and how to make the process more effective.

Accepted Answer

One of the attractions of podcasting is

Question 19

A ________ is the online equivalent of recorded radio or video broadcasts.

Accepted Answer

A) podcast 
B) digital portfolio 
C) videogram 
D) virtual timeline 
A) podcast 
B) digital portfolio 
C) videogram 
D) virtual timeline

Question 20

What are emoticons? Why are they controversial in business communication?

Accepted Answer

Email is a lean medium,so expressing emo

What should you do if you have a particularly long message to share with one or more recipients via digital means?

What is location-based social networking? Why is it important to business communication?

When you're posting comments on social media,

Texting,online chat systems,and instant messaging are examples of which category of communication tools?

Do all of the following EXCEPT ________ when you're sending an email request for information or action.

Using iTunes to distribute podcasts is unrealistic for most organizations.

Discuss the disadvantages of using instant messaging systems for business.

Clickables are Twitter-ready bites of information extracted from a blog post or other messages.

When sending an email message that includes additional files,which of the following should be verified before you distribute your message?

When a summary appears at the beginning of an article or webpage,

If you create a podcast channel,how can you keep your audience interested?

Explain how inappropriate use of email at work can lead to legal problems.

Which of the following is an audio or video option for replacing newsletters,training courses,and other communication activities?

What are the characteristics of an effective email subject line?

How can you help an email subject line capture the audience's attention?

When you're drafting website content,________ will help visitors find what they want fast and encourage them to return to your site for more information.

Which of the following superimposes data on live camera images?

Discuss the key attraction of podcasting and how to make the process more effective.

A ________ is the online equivalent of recorded radio or video broadcasts.

What are emoticons? Why are they controversial in business communication?

Understanding the Foundations of Business Communications

Collaboration,Interpersonal Communication,and Business Etiquette

Communication Challenges in a Diverse,Global Marketplace

Planning Business Messages

Writing Business Messages

Completing Business Messages

Social Media

Visual Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Finding,Evaluating,and Processing Information

Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Presentations in a Social Media Environment

Enhancing Presentations with Slides and Other Visuals

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Filters

Exam 7: Digital Media

What should you do if you have a particularly long message to share with one or more recipients via digital means?

What is location-based social networking? Why is it important to business communication?

When you're posting comments on social media,

Texting,online chat systems,and instant messaging are examples of which category of communication tools?

Do all of the following EXCEPT ________ when you're sending an email request for information or action.

Using iTunes to distribute podcasts is unrealistic for most organizations.

Discuss the disadvantages of using instant messaging systems for business.

Clickables are Twitter-ready bites of information extracted from a blog post or other messages.

When sending an email message that includes additional files,which of the following should be verified before you distribute your message?

When a summary appears at the beginning of an article or webpage,

If you create a podcast channel,how can you keep your audience interested?

Explain how inappropriate use of email at work can lead to legal problems.

Which of the following is an audio or video option for replacing newsletters,training courses,and other communication activities?

What are the characteristics of an effective email subject line?

How can you help an email subject line capture the audience's attention?

When you're drafting website content,________ will help visitors find what they want fast and encourage them to return to your site for more information.

Which of the following superimposes data on live camera images?

Discuss the key attraction of podcasting and how to make the process more effective.

A ________ is the online equivalent of recorded radio or video broadcasts.

What are emoticons? Why are they controversial in business communication?

Understanding the Foundations of Business Communications

Collaboration,Interpersonal Communication,and Business Etiquette

Communication Challenges in a Diverse,Global Marketplace

Planning Business Messages

Writing Business Messages

Completing Business Messages

Social Media

Visual Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Finding,Evaluating,and Processing Information

Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Presentations in a Social Media Environment

Enhancing Presentations with Slides and Other Visuals

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Filters